ZipRecruiter

Log In

1

Customer Assistant Jobs in Fishers, IN (NOW HIRING)

The Royal Group

Customer Service Representative

Shelbyville, IN · On-site

$15.25 - $20.75/hr

Fax or e-mail confirmations and other information to customers. * Assist sales personnel as appropriate and assist in generating supplemental sales. * Additional duties as assigned by management. TRG ...

The Royal Group

Customer Service Representative

Greenfield, IN · On-site

$15.50 - $21/hr

Fax or e-mail confirmations and other information to customers. * Assist sales personnel as appropriate and assist in generating supplemental sales. * Additional duties as assigned by management. TRG ...

Vuori, Inc

Retail Sales Associate

Indianapolis, IN · On-site

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Fishers, IN

Customer Assistant information

See Fishers, IN salary details

$14

$19

$22

How much do customer assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer assistant in Fishers, IN is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Fishers, IN? The most popular types of Customer jobs in Fishers, IN are:
What are popular job titles related to Customer Assistant jobs in Fishers, IN? For Customer Assistant jobs in Fishers, IN, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Fishers, IN look for? The top searched job categories for Customer Assistant jobs in Fishers, IN are:
What cities near Fishers, IN are hiring for Customer Assistant jobs? Cities near Fishers, IN with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Fishers, IN as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,093 per year, or $19.3 per hour.

International Customer Service Account Representative

calumet

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

PURPOSE:

The International Customer Service Account Representative provides service to global companies. This role works alongside Sales, Pricing, Plant Personnel, Export Operations, and Global Trade and Compliance departments and interacts directly with international customers, freight forwarders, and carriers.

KEY OBJECTIVES AND RESPONSIBILITIES:

  • Responsible for timely and accurate order fulfillment from purchase order entry to receipt
  • Coordinate Letter of Credit and Proforma Invoices
  • Work with Calumet’s 3PL to arrange ocean and air freight to meet customer’s delivery needs, request bookings, and upload all pertinent documentation
  • Coordinate loading appointments for carriers at Calumet plants • Ensure that final shipping documents are received by the customer
  • Assist with customer inquiries on products, loading requirements, or freight quotes
  • Review orders for accuracy and release confirmations to the customer, freight forwarder or carrier, and plant personnel
  • Assist with Domestic accounts as assigned
  • Maintain document records and provide administrative assistance to the department as needed
  • Investigate and resolve customer issues for corrective and preventive action
  • Represent Calumet in a professional manner and create strong partnerships with customers through exemplary customer support
  • Additional duties as assigned

REQUIRED EDUCATION/EXPERIENCES:

  • College degree preferred or equivalent work experience
  • 3+ years of related customer support experience required
  • Proficient computer skills with demonstrated experience in Microsoft office, ERP systems

PREFERRED EDUCATION/EXPERIENCES:

  • Preferred international logistics experience
  • Prior experience with SAP system preferred

COMPETENCIES:

  • Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence
  • Computer savvy with strong technical skills desired
  • Highly organized with the ability to manage multiple projects and assignments in a rapidly changing environment while meeting critical deadlines
  • Problem solver with ability to provide solutions
  • Familiarity with foreign trade requirements and incoterms

Apply