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Customer Assistant Jobs in Indiana (NOW HIRING)

CC Holdings Inc

Assistant Manager

Indianapolis, IN · On-site

We serve healthy food options to our customers and offer high-quality, gourmet coffee. Position ... * Assist the management team in achieving positive sales and profit trends. * Adheres to all ...

Kona Ice

Assistant Office Manager

Clarksville, IN · On-site

Answer customer phone calls and emails Provide pricing & book events Schedule & confirm events Assist owners with daily tasks Prepare/deliver supplies as needed to trucks Go out in trucks as needed ...

Kona Ice

Assistant Office Manager

Clarksville, IN · On-site

Answer customer phone calls and emails Provide pricing & book events Schedule & confirm events Assist owners with daily tasks Prepare/deliver supplies as needed to trucks Go out in trucks as needed ...

CC Holdings Inc

Assistant Manager

Indianapolis, IN · On-site

We serve healthy food options to our customers and offer high-quality, gourmet coffee. Position ... * Assist the management team in achieving positive sales and profit trends. * Adheres to all ...

Kona Ice

Assistant Office Manager

Clarksville, IN

Answer customer phone calls and emails Provide pricing & book events Schedule & confirm events Assist owners with daily tasks Prepare/deliver supplies as needed to trucks Go out in trucks as needed ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Indiana

Customer Assistant information

See Indiana salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer assistant in Indiana is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $21.06 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Indiana?

The most popular types of Customer jobs in Indiana are:

What are popular job titles related to Customer Assistant jobs in Indiana?

For Customer Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Indiana look for?

The top searched job categories for Customer Assistant jobs in Indiana are:

What cities in Indiana are hiring for Customer Assistant jobs?

Cities in Indiana with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,759 per year, or $19.6 per hour.

Kelley Auto Mall of Decatur Lube Technician

Kelley Automotive Group LLC

Decatur, IN • On-site

$13.50 - $18.50/hr

Full-time

Re-posted 28 days ago

Job description

Description:

Functions: Responsible for performing oil changes and lube work. Responsible for selling additional services needed. Provide customer satisfaction in accordance with dealer guidelines and standards. Contribute to service department profitability.


Relationships: Reports to Service Manager


Responsibilities and Authority:

Customer Satisfaction:

  • Maintain customer satisfaction indexes at levels set by dealer and factory.
  • Provide timely, quality service the first time.
  • Resolving customer problems with the service they received in a quick, and courteous manner.
  • Any other tasks deemed necessary per Management.

Service:

  • Receive repair orders and take vehicle to and from assigned work areas.
  • Responsible for providing correct services the first time.
  • Perform work as outlined on the repair order with efficiency and accuracy.
  • Perform work in accordance with dealership and factory standards.
  • Communicate with parts department to obtain needed parts.
  • Save and tag parts if the job is under warranty or if requested by customer.
  • Examine vehicle to determine if additional safety or service work is needed.
  • Advise manager if additional work is needed or if repairs cannot be completed within the time promised.
  • Maintain cleanliness of customer’s car.
  • Keep shop area neat and clean.
  • Responsible for all dealership tools and their maintenance.
  • Understand and follow federal, state and local regulations as to the disposal of hazardous materials.
  • Any other tasks deemed necessary per Management.

Human Resources, Training and Development:

  • Attend factory sponsored training classes.
  • Attend safety related training classes.
  • Any other tasks deemed necessary per Management.

Inter- and Intra-departmental Relations:

  • Establish and maintain a good working relationship within service department and with other departments to reduce conflict and maintain dealer profitability.
  • Assist service advisors or others to resolve customer complaints.
  • Maintain open communication with parts department to ensure prompt service for customer.
  • Assist sales department in the sales of new and used vehicles when appropriate.
  • Any other tasks deemed necessary by Management.



Requirements:

Qualifications:

High School diploma or the equivalent. Ability to read and comprehend instructions and information. Sales and supervisory experience preferred. Valid driver’s license and a good driving record. Excellent communication skills. ASE training and Certification desired.


Working Conditions:

The Service Technician works both outdoors and indoors. Some evening and Saturday hours may be required. The Technician will stand 4-10 ½ hours per shift, lift parts weighing up to 50 lbs. several times during a shift, and use hoist and test equipment as needed. She/he will stoop, kneel, crouch, reach, handle, lift, push and pull often. She/he will be exposed to noise, heat, cold, vibration, dust, fumes and other hazardous and nonhazardous materials daily. Road testing of vehicles may be required. The Technician will be required to wear a dealership uniform at all times.


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