Customer Executive Jobs in Indiana (NOW HIRING)

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Remodel Health is the nation's leading Individual Coverage Health Reimbursement Arrangement (ICHRA) administrator. We help employers move beyond traditional group health insurance to personalized, cost-effective health benefits that put employees first.

As a rapidly growing company, we believe exceptional execution starts with creating leverage for our leadership team. We are seeking a highly organized, proactive, and detail-oriented Executive Assistant & Executive Operations Coordinator to help our executives operate at their highest level.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

This role serves as the operational backbone of Remodel Health's executive team.

You will primarily support the CEO while also providing administrative and logistical support to the broader Executive Leadership Team. You will manage the CEO's email and assist the exec team with calendars, coordinate travel, organize key meetings and events, and ensure leaders are focused on the highest-value work.

The ideal candidate is exceptionally organized, anticipates needs before they arise, thrives in a fast-paced environment, and enjoys creating order from complexity.

• Manage complex calendars and scheduling for the CEO and executive leadership team
• Manage email inboxes and triage incoming and outgoing communications for the CEO
• Coordinate internal and external meetings across multiple stakeholders
• Prepare agendas, meeting materials, and follow-up action items
• Screen, prioritize, and coordinate incoming requests and commitments
• Assist with expense reporting, invoice approvals, and administrative tasks
• Help maintain executive priorities and ensure timely follow-through on commitments
• Serve as a gatekeeper for the executive leadership team to protect their time and resources
• Partner closely with the Office Coordinator and Office of the CEO team to ensure seamless execution of company priorities and events

• Coordinate domestic travel arrangements, including flights, hotels, transportation, and itineraries
• Manage travel logistics for executive leadership and key company events
• Organize leadership offsites, strategic planning sessions, and team events
• Coordinate board meeting logistics and executive-level gatherings
• Support conference attendance, customer events, and partner meetings

• Build, maintain, and identify systems and processes that improve executive team efficiency and effectiveness
• Coordinate recurring leadership meetings and planning cadences
• Manage executive documentation, records, data, and shared resources
• Assist with preparation and distribution of board and leadership materials
• Support cross-functional coordination on executive priorities

• 3-8 years of executive assistant, executive operations, project coordination, or related experience
• Experience supporting senior executives in a fast-paced environment
• Exceptional organizational and time-management skills
• Strong written and verbal communication abilities
• High attention to detail and follow-through
• Ability to manage multiple priorities simultaneously
• Strong judgment and discretion when handling confidential information
• Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools
• Positive, service-oriented mindset with a proactive approach to problem solving

Within the first year, this individual will:

• Create significant leverage for the CEO and Executive Leadership Team
• Ensure executive emails, calendars, travel, and logistics operate seamlessly
• Improve consistency and execution around leadership meetings and events
• Build systems and processes that increase organizational efficiency and effectiveness
• Become a trusted partner known for reliability, professionalism, and proactive execution

• Comprehensive health benefits (medical, dental, vision, life, and long-term disability)
• 401(k) with company match
• Generous paid time off
• Sabbatical program after five years of employment
• Opportunity to support and learn from a high-performing executive leadership team

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.