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Customer Assistant Jobs in Indiana (NOW HIRING)

The Royal Group

Customer Service Representative

Greenfield, IN · On-site

$15.50 - $21/hr

Fax or e-mail confirmations and other information to customers. * Assist sales personnel as appropriate and assist in generating supplemental sales. * Additional duties as assigned by management. TRG ...

Vuori, Inc

Retail Sales Associate

Indianapolis, IN

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Indianapolis, IN · On-site

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

CC Holdings Inc

Assistant Manager

Indianapolis, IN

We serve healthy food options to our customers and offer high-quality, gourmet coffee. Position ... * Assist the management team in achieving positive sales and profit trends. * Adheres to all ...

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Showing results 21-40

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Indiana

Customer Assistant information

See Indiana salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer assistant in Indiana is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $21.06 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Indiana?

The most popular types of Customer jobs in Indiana are:

What are popular job titles related to Customer Assistant jobs in Indiana?

For Customer Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Indiana look for?

The top searched job categories for Customer Assistant jobs in Indiana are:

What cities in Indiana are hiring for Customer Assistant jobs?

Cities in Indiana with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,759 per year, or $19.6 per hour.

Customer Service Representative

The Royal Group

Greenfield, IN • On-site

$15.50 - $21/hr

Other

PTO

Re-posted 25 days ago

Job description

Customer Service Representative

Indiana Box/TRG, an affiliate of Schwarz Partners, currently has exciting opportunities available for Customer Service in Greenfield, IN. The Customer Service Representative is responsible for taking and processing customer orders, addressing all customer inquiries and complaints, and estimate current items/reprice.

Indiana Box/TRG's mission is to provide value-added solutions to the most demanding customers.

Essential Job Functions:

  • Receive customer orders and order changes either directly from customers or from sales representatives and record, process and place orders timely and accurately.
  • Receive and respond to customer complaints and questions and follow-up with appropriate internal personnel as required to improve customer service.
  • Regular and predictable attendance.
  • Maintain customer files.
  • Work with Accounting for account questions or disputes from customers and coordinate accounting credits when necessary.
  • Fax or e-mail confirmations and other information to customers.
  • Assist sales personnel as appropriate and assist in generating supplemental sales.
  • Additional duties as assigned by management.

TRG Requires the Following Skills and Abilities:

  • Application knowledge and skill for computer data entry.
  • Application knowledge of products and production processes.
  • Quality standards.
  • Excellent communication skills.
  • Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to add, subtract, multiply, divide in all units of measure.
  • Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
  • Ability to work as part of a team.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
  • Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.

Required Education & Experience:

  • High school diploma or GED.

Preffered Education & Experience:

  • Experience working in a manufacturing environment.
  • Computer data-entry experience.
  • Experience in the corrugated box industry.

As an industry leader, TRG offers the following:

  • Year-round employment for job stability.
  • Paid holidays & vacation time.
  • Unlimited opportunities for growth, training, and career advancement.
  • A respectful, empowering, team-oriented and employee-friendly environment.

Indiana Box/TRG truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.

If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team!

Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply