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Customer Assistant Jobs in Indiana (NOW HIRING)

CC Holdings Inc

Assistant Manager

Indianapolis, IN · On-site

We serve healthy food options to our customers and offer high-quality, gourmet coffee. Position ... * Assist the management team in achieving positive sales and profit trends. * Adheres to all ...

CC Holdings Inc

Assistant Manager

Indianapolis, IN · On-site

We serve healthy food options to our customers and offer high-quality, gourmet coffee. Position ... * Assist the management team in achieving positive sales and profit trends. * Adheres to all ...

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All JobsCustomer Assistant JobsCustomer Assistant Jobs in Indiana

Customer Assistant information

See Indiana salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer assistant in Indiana is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $21.06 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What do customer assistants do?

Customer assistants are responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, restock shelves, and maintain a clean and organized environment. Good communication skills and basic knowledge of the store's offerings are important for this role.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to high customer interaction, managing multiple tasks, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that pay for remote work. Earning $2000 weekly typically requires consistent hours, high-demand skills, and possibly working for multiple clients or companies simultaneously.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate agents, financial advisors, or insurance brokers can earn $10,000 or more per month without requiring a college degree, especially with experience and strong client networks. Additionally, skilled trades like certain construction or electrical work, or entrepreneurship in online businesses, can also reach this income level through commissions or profits.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Indiana? The most popular types of Customer jobs in Indiana are:
What are popular job titles related to Customer Assistant jobs in Indiana? For Customer Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Indiana look for? The top searched job categories for Customer Assistant jobs in Indiana are:
What cities in Indiana are hiring for Customer Assistant jobs? Cities in Indiana with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $40,759 per year, or $19.6 per hour.
Customer Service Representative

Customer Service Representative

Schwarz Partners

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Indiana Box/TRG, an affiliate of Schwarz Partners, currently has exciting opportunities available for Customer Service in Greenfield, IN. The Customer Service Representative is responsible for taking and processing customer orders, addressing all customer inquiries and complaints, and estimate current items/reprice.
Indiana Box/TRG's mission is to provide value-added solutions to the most demanding customers.
ESSENTIAL JOB FUNCTIONS:
  • Receive customer orders and order changes either directly from customers or from sales representatives and record, process and place orders timely and accurately.
  • Receive and respond to customer complaints and questions and follow-up with appropriate internal personnel as required to improve customer service.
  • Regular and predictable attendance.
  • Maintain customer files.
  • Work with Accounting for account questions or disputes from customers and coordinate accounting credits when necessary.
  • Fax or e-mail confirmations and other information to customers.
  • Assist sales personnel as appropriate and assist in generating supplemental sales.
  • Additional duties as assigned by management.
TRG REQUIRES THE FOLLOWING SKILLS AND ABILITIES:
  • Application knowledge and skill for computer data entry.
  • Application knowledge of products and production processes.
  • Quality standards.
  • Excellent communication skills.
  • Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to add, subtract, multiply, divide in all units of measure.
  • Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
  • Ability to work as part of a team.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
  • Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
REQUIRED EDUCATION & EXPERIENCE:
  • High school diploma or GED.
PREFFERED EDUCATION & EXPERIENCE:
  • Experience working in a manufacturing environment.
  • Computer data-entry experience.
  • Experience in the corrugated box industry.
AS AN INDUSTRY LEADER, TRG OFFERS THE FOLLOWING:
  • Year-round employment for job stability.
  • Paid holidays & vacation time.
  • Unlimited opportunities for growth, training, and career advancement.
  • A respectful, empowering, team-oriented and employee-friendly environment.

Indiana Box/TRG truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.
If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team!
Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply