ZipRecruiter

Log In

1

Dhl Customer Service Jobs in Indiana (NOW HIRING)

DHL

Production Planning Supervisor

Indianapolis, IN · On-site

$62K - $70K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... to customer service. * Update13-week master production schedule for the plant's finished goods ...

DHL

Production Planning Manager

Whiteland, IN · On-site

If so, DHL Supply Chain has a place for you. The Production Planning Manager is responsible for ... customer service, and maintenance. Delivers associate orientation, training, performance reviews ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$23.50/hr

Experience: 1-;2 years of customer service experience in a third-party logistics (3PL) environment ... DHL Supply Chain has been certified as a Great Place to Work ® in the US and Canada! Our excellent ...

DPDHL

Client Support Lead

Indianapolis, IN · On-site

Experience: 1-;2 years of customer service experience in a third-party logistics (3PL) environment ... DHL Supply Chain hasbeen certified as a Great Place to Work ® in the US and Canada! Our excellent ...

DPDHL

Client Support Specialist

Indianapolis, IN

$23.50/hr

Experience: 1-;2 years of customer service experience in a third-party logistics (3PL) environment ... DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent ...

DPDHL

Client Support Lead

Indianapolis, IN · On-site

Experience: 1-;2 years of customer service experience in a third-party logistics (3PL) environment ... DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent ...

DPDHL

Client Support Lead

Indianapolis, IN · On-site

$17.25 - $23.25/hr

Experience: 1-;2 years of customer service experience in a third-party logistics (3PL) environment ... DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent ...

DPDHL

Traffic Clerk

Franklin, IN · On-site

$15 - $17.25/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for scheduling truck deliveries and pick ups Works closely with customer service ...

DPDHL

Traffic Clerk

Mooresville, IN · On-site

$20/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for scheduling truck deliveries and pick ups Works closely with customer service ...

DPDHL

Logistics Planner

Indianapolis, IN · On-site

... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...

DPDHL

Quality Assurance Supervisor

Whiteland, IN · On-site

$55K - $90K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...

DPDHL

Logistics Planner

Indianapolis, IN · On-site

... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...

DPDHL

Quality Assurance Supervisor

Whiteland, IN · On-site

$55K - $90K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...

DHL

Area Quality Assurance Manager

Whiteland, IN · On-site

$85K - $150K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Proactive liaison with customer for quality assurance across site(s). Leads a defined group of ...

DPDHL

Transportation Supervisor

Indianapolis, IN · On-site

$62K - $70K/yr

Partner closely with Operations, Production Planning, Customer Service, and customers to ensure ... DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ...

previous pagenext page

Showing results 21-40

All JobsDhl Customer Service JobsDhl Customer Service Jobs in Indiana

Dhl Customer Service information

See Indiana salary details

$9

$17

$25

How much do dhl customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for dhl customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a DHL Customer Service?

A DHL Customer Service job involves assisting customers with inquiries related to shipping, tracking, delivery, and logistics services. Responsibilities include handling customer complaints, providing shipping solutions, and ensuring a smooth customer experience. Strong communication and problem-solving skills are essential. The role may involve phone, email, or chat support.

What does a DHL Customer Service do?

A typical day for a DHL Customer Service representative involves handling inbound and outbound calls or emails, addressing shipment inquiries, resolving delivery issues, and updating customers on their parcel statuses. Representatives frequently coordinate with internal departments such as dispatch, warehouse teams, and account managers to ensure smooth operations. The environment is fast-paced and customer-focused, with team collaboration playing a key role in addressing complex service situations. This role provides valuable experience in logistics and customer relations, which can lead to advancement opportunities within DHL.

What are the key skills and qualifications needed to thrive in the DHL Customer Service position?

To excel as a DHL Customer Service representative, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, logistics tracking systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are vital for ensuring timely resolutions, maintaining customer satisfaction, and supporting the efficient flow of DHL’s logistics operations.

What are the most commonly searched types of Dhl Customer Service jobs in Indiana? The most popular types of Dhl Customer Service jobs in Indiana are:
What are popular job titles related to Dhl Customer Service jobs in Indiana? For Dhl Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dhl Customer Service jobs in Indiana look for? The top searched job categories for Dhl Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Dhl Customer Service jobs? Cities in Indiana with the most Dhl Customer Service job openings:
Dhl Customer Service jobs near you
Infographic showing various Dhl Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Production Planning Supervisor

DHL

Indianapolis, IN • On-site

$62K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

35th of 64 rated delivery companies

Job description

Production Planning Supervisor
The Production Planning Supervisor role has a national salary range of $62,500 - $70,000.
For roles in California the range is $70,304 - $82,000, and for roles in Washington the range is $80,169 - $82,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Job Description
Serves as the primary liaison between order management and labor management, Operations and the customer. Spearheads waving matrix, waving rules, and production to the floor, as well as order research. Collaborates with operations to achieve SLA goals. Responsible for exception reporting for KPI misses, as well as team seeking and implementing continuous improvement processes in order management.
Develops feasible master production schedules for finished goods and component items based on capacity requirements. Provides daily-bucketed schedules by SKU to manufacturing and purchasing and installs production compliance metrics to measure performance. Participates in implementation of ERP systems and implementation, maintenance, and compliance with online scheduling processes. Leads efforts to install standard Master Production Scheduling processes, in accordance with MRPII methodology.
  • Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
  • Maintain continuous communication with departments to ensure production priorities and shortfalls are addressed in a timely manner, with limited impact to customer service.
  • Update13-week master production schedule for the plant's finished goods weekly.
  • Schedules requirements using Production Planning Module.
  • Manage production scheduling process to meet customers' needs and expectations, while optimizing use of plant resources (e.g., staffing, equipment, etc.).
  • Lead weekly scheduling meeting. Presents proposed upcoming schedule that captures understanding of other department's priorities while maintaining focus on customer requirements.
  • Partner with customer planners to obtain understanding of customer expectations for accuracy, quality, and timeliness; develops and implements methods to meet or exceed expectations.
  • Assist with cycle counting and physical inventory processes in order to maintain accurate inventory accounting.
  • Performs daily and weekly tasks such as daily Attainment Report, Scrap Report, Capacity Tool, Bridge Forecast vs. Actual, Yield Opportunities, Labor Review with Operations, and maintaining current Shop Order Process
  • Create positive working environment for associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect.

Required Education and Experience
  • Bachelor's degree or equivalent four years work experience, required
  • 3 + years of scheduling experience, preferred
  • 1+ years of Adage ERP scheduling system experience, preferred
  • 3+ years of Microsoft Office application, particularly Excel, required

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

DHL logo

About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Social media

FacebookInstagram

View All DHL Jobs

Apply