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Assistant Dhl Customer Service Jobs (NOW HIRING)

Customer Service Representative

China Grove, NC · On-site

$14 - $19/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

Customer Service Representative

Lebanon, PA · On-site

$15.75 - $21.25/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

Customer Service Manager

Roanoke, TX · On-site

$70K - $98K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... assist with individual goals as necessary, to align with company, site and customer objectives • ...

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

New

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... assist support staff in fulfilling daily business requirements and participate in collection of ...

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... assist support staff in fulfilling daily business requirements and participate in collection of ...

Customer Service Manager

Roanoke, TX · On-site

$70K - $98K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... assist with individual goals as necessary, to align with company, site and customer objectives ...

As aKey Accounts Executive, you will be responsible for providing superior customer service for the DHL Express topglobal customers byfulfilling a variety of customer service support duties to ensure ...

Traffic Clerk

Jackson, MO · On-site

$19.65/hr

Basic computer skills and Customer Service experience. Applicants must be able to work rotating ... DHL Supply Chain has been certified as a Great Place to Work ® and Top Employer in the US for the ...

At DHL, you will play a part in one of the world's most essential industries. As the world ... Work under general supervision of the General Manager while providing personal secretarial services ...

Traffic Clerk

Hagerstown, MD · On-site

$22.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for scheduling truck deliveries and pick ups Works closely with customer service ...

New

Traffic Clerk

Goodyear, AZ · On-site

$21.35/hr

Works closely with customer service, client representatives, and representatives and drivers of ... DHL Supply Chain has been certified as a Great Place to Work ® and Top Employer in the US for the ...

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Assistant Dhl Customer Service information

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How much do assistant dhl customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for assistant dhl customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dhl Customer Service vs Customer Service Representative?

AspectAssistant Dhl Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; training in logistics and shippingHigh school diploma; training in customer support
Work EnvironmentLogistics centers, shipping officesCall centers, retail stores, corporate offices
Industry UsageLogistics, courier servicesVarious industries including retail, telecom, banking
Common Search IntentLogistics support, shipment trackingCustomer inquiries, issue resolution

The Assistant Dhl Customer Service role focuses on supporting logistics and shipment processes within the courier industry, often involving tracking and shipping coordination. In contrast, a Customer Service Representative handles a broader range of customer inquiries across various industries. While both roles require strong communication skills and customer support experience, the Assistant Dhl Customer Service position is specialized in logistics operations.

What cities are hiring for Assistant Dhl Customer Service jobs? Cities with the most Assistant Dhl Customer Service job openings:
What are the most commonly searched types of Dhl Customer Service jobs? The most popular types of Dhl Customer Service jobs are:
What states have the most Assistant Dhl Customer Service jobs? States with the most job openings for Assistant Dhl Customer Service jobs include:

Customer Service Representative

DHL

China Grove, NC • On-site

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


DHL rating

6.9

Company rating: 6.9 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies


Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
Position: Customer Service Rep
Shift: 2nd Shift / Monday thru Friday/ 230 pm - 11pm
Pay: $21.50 + $1.00 shift premium
Additional Incentives: Attendance Bonus
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
  • Dispatching, scheduling and handling warehouse inbounds and outbounds
  • 3 years Minimum experience in Microsoft applications, Excel, Outlook, and Word.
  • Experience in any WMS system, allocating orders, waving orders or Problem solving in system
  • Strong comminication via email and over the phone.

Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities
Grow your skills. Shape your world.
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
  • Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
  • Maintain customer records and update account information.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
  • Perform other duties as assigned.

Required Education and Experience:
  • High School Diploma or Equivalent
  • 0-12 months of system, data entry or reporting experience
  • 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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