ZipRecruiter

Log In

1

Assistant Dhl Customer Service Jobs (NOW HIRING)

DHL

Customer Service Representative

Hamilton, OH · On-site

$20.35/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DHL

Customer Service Representative

Heath, OH · On-site

$19.75/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DPDHL

Customer Service Representative

Wilmer, TX

$20.75/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DPDHL

Customer Service Representative

Charlotte, NC · On-site

$20.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DHL

Customer Service Supervisor

Lockbourne, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... assist support staff in fulfilling daily business requirements and participate in collection of ...

DPDHL

Quality Assurance Supervisor

Whiteland, IN · On-site

$55K - $90K/yr

This role ensures full compliance with DHL, customer, and regulatory requirements, including HACCP ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...

DHL

Operations Assistant

Memphis, TN · On-site

$19.05/hr

... high levels of customer service and timely oral and written communication with client ... DHL Supply Chain has been certified as a Great Place to Work ® in the US and Canada! Our excellent ...

DHL Express (USA), Inc.

Casual Service Agent

Allentown, PA · On-site

$16.75 - $21/hr

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... Provides customer service, sales and operational support for the Service Center * Answers phone and ...

DPDHL

Customer Service Supervisor

Annville, PA

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... assist support staff in fulfilling daily business requirements and participate in collection of ...

Packaging Technology, Inc.

Be Seen First

Entry Level Customer Service Representative

Exton, PA · On-site

$18.50 - $20/hr

Coordinate domestic and international shipments, working directly with DHL, FedEx, UPS, and LTL ... Maintain accurate shipping records and filing systems * Assist with general administrative and ...

next page

Showing results 1-20

All JobsDhl Customer Service JobsAssistant Dhl Customer Service Jobs

Assistant Dhl Customer Service information

See salary details

$11

$20

$28

How much do assistant dhl customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for assistant dhl customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dhl Customer Service vs Customer Service Representative?

AspectAssistant Dhl Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; training in logistics and shippingHigh school diploma; training in customer support
Work EnvironmentLogistics centers, shipping officesCall centers, retail stores, corporate offices
Industry UsageLogistics, courier servicesVarious industries including retail, telecom, banking
Common Search IntentLogistics support, shipment trackingCustomer inquiries, issue resolution

The Assistant Dhl Customer Service role focuses on supporting logistics and shipment processes within the courier industry, often involving tracking and shipping coordination. In contrast, a Customer Service Representative handles a broader range of customer inquiries across various industries. While both roles require strong communication skills and customer support experience, the Assistant Dhl Customer Service position is specialized in logistics operations.

What cities are hiring for Assistant Dhl Customer Service jobs? Cities with the most Assistant Dhl Customer Service job openings:
What are the most commonly searched types of Dhl Customer Service jobs? The most popular types of Dhl Customer Service jobs are:
What states have the most Assistant Dhl Customer Service jobs? States with the most job openings for Assistant Dhl Customer Service jobs include:
Assistant Dhl Customer Service jobs near you
Customer Service Representative

Customer Service Representative

DHL

Hamilton, OH • On-site

$20.35/hr

Full-time

Re-posted 2 days ago

DHL rating

7.0

Company rating: 7.0 out of 10

Based on 319 frontline employees who took The Breakroom Quiz

34th of 63 rated delivery companies

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
The core responsibilities of this role include: Customer Support & ETA Communication: Serve as the primary contact for dealership parts managers via phone and email, providing timely and accurate ETAs, shipment visibility, and order status for parts.
• Exception Management & Issue Resolution: Investigate and resolve missing parts, cage discrepancies, shortages, and transit delays by working closely with PXD/PDC operations, transportation, and receiving sites.
Position: Customer Service Representative
Shift: 6:00 AM - 2:30 PM Monday-Friday
Pay: $20.35 per hour
Additional Incentives: All full-time employees are eligible to qualify for monthly performance attendance bonus.
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Cross?Functional Coordination & Continuous Improvement: Maintain detailed documentation and identify recurring issues related to transloading, routing, or site handoffs, escalating trends to leadership to improve performance
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
  • Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
  • Maintain customer records and update account information.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
  • Perform other duties as assigned.

Required Education and Experience:
  • High School Diploma or Equivalent
  • 0-12 months of system, data entry or reporting experience
  • 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

DHL logo

About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Social media

FacebookInstagram

View All DHL Jobs

Apply