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Assistant Dhl Customer Service Jobs (NOW HIRING)

DHL

Customer Service Supervisor

Lockbourne, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... assist support staff in fulfilling daily business requirements and participate in collection of ...

DPDHL

Customer Service Representative

Wichita, KS · On-site

$19.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DPDHL

Customer Service Representative

Hamilton, OH

$20.35/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DPDHL

Customer Service Representative

Heath, OH · On-site

$19.75/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DPDHL

Customer Service Representative

Heath, OH

$19.75/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Prepare product or service reports by collecting and analyzing customer information. Assist with ...

DHL

Operations Assistant

Memphis, TN · On-site

$19.05/hr

... high levels of customer service and timely oral and written communication with client ... DHL Supply Chain has been certified as a Great Place to Work ® in the US and Canada! Our excellent ...

DHL

Query Handling Front Line Agent

Houston, TX

$16.25 - $20.25/hr

Works in conjunction with outside sales representatives to provide pre-and/or post-sales support Promotes DHL Express services & products to customers * Attempts to collect payment on each call.

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

DHL

WMX Ops Support Agent (A4, 3rd Shift)

Erlanger, KY

$18.50 - $24.75/hr

Provide the full suite of standard customer service offerings (including bookings, inquiries ... DHL Systems CSV, GEMA, NTPS (excellent) * Communication skills, spoken and written (excellent)

DHL Express (USA), Inc.

Service Agent - DAL

Carrollton, TX · On-site

$16.50 - $20.50/hr

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... Provides customer service, sales and operational support for the Service Center * Answers phone and ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

DPDHL

Customer Service Supervisor

Annville, PA · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... assist support staff in fulfilling daily business requirements and participate in collection of ...

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Assistant Dhl Customer Service information

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How much do assistant dhl customer service jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for assistant dhl customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dhl Customer Service vs Customer Service Representative?

AspectAssistant Dhl Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; training in logistics and shippingHigh school diploma; training in customer support
Work EnvironmentLogistics centers, shipping officesCall centers, retail stores, corporate offices
Industry UsageLogistics, courier servicesVarious industries including retail, telecom, banking
Common Search IntentLogistics support, shipment trackingCustomer inquiries, issue resolution

The Assistant Dhl Customer Service role focuses on supporting logistics and shipment processes within the courier industry, often involving tracking and shipping coordination. In contrast, a Customer Service Representative handles a broader range of customer inquiries across various industries. While both roles require strong communication skills and customer support experience, the Assistant Dhl Customer Service position is specialized in logistics operations.

What cities are hiring for Assistant Dhl Customer Service jobs? Cities with the most Assistant Dhl Customer Service job openings:
What are the most commonly searched types of Dhl Customer Service jobs? The most popular types of Dhl Customer Service jobs are:
What states have the most Assistant Dhl Customer Service jobs? States with the most job openings for Assistant Dhl Customer Service jobs include:
Assistant Dhl Customer Service jobs near you
Customer Service Supervisor

Customer Service Supervisor

DHL

Lockbourne, OH • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

DHL rating

7.0

Company rating: 7.0 out of 10

Based on 313 frontline employees who took The Breakroom Quiz

31st of 62 rated delivery companies

Job description

Days will be Thur-Sun 12-2200
Customer Service Supervisor
?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.
For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ... we're looking for you.
Job Description
Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.
• Execute daily customer contract requirements and identify accessorial activity
• Interact with customer groups, as necessary, and provide first line of escalation for customer service issues
• Ensure necessary documentation is completed and filed according with company and customer guidelines
• Provide professional, safe, fair and secure work environment and direct daily activities
• Lead support staff to increase productivity via improved work processes and associate development
• Administer associate recognition programs as outlined in company/account/site guidelines
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished
• Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement
• Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans
• Ensure value-added services for customers are completed as required
Required Education and Experience
• Bachelor's degree or equivalent experience, required
• 1-3 years of experience in a lead / supervisory / management position, required
• 1-2 years of logistics industry experience, preferred
• Previous customer service and operations background, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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