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Assistant Dhl Customer Service Jobs (NOW HIRING)

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.

DHL

Operations Clerk

Groveport, OH · On-site

$20/hr

... high levels of customer service and timely oral and written communication with client ... DHL Supply Chain has been certified as a Great Place to Work ® and Top Employer in the US for the ...

DHL

Operations Clerk

Groveport, OH · On-site

$20/hr

... high levels of customer service and timely oral and written communication with client ... DHL Supply Chain has been certified as a Great Place to Work ® and Top Employer in the US for the ...

DHL Express (USA), Inc.

PT Driver

East Windsor, NJ · On-site

$22.25/hr

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... Excellent customer service skills * Map reading skills and knowledge of delivery area preferred

DHL

Quality Assurance Supervisor

Litchfield Park, AZ · On-site

$55K - $90K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...

DHL

Materials Coordinator

Phoenix, AZ · On-site

$23.60/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Provide customer service with the responsibility of systematic transactions and the facilitation of ...

DHL

Quality Assurance Supervisor

Modesto, CA · On-site

$55K - $90K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...

DHL

Logistics Planner

Westerville, OH · On-site

... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...

DHL

Quality Assurance Supervisor

Waddell, AZ · On-site

$55K - $90K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...

DHL

Quality Assurance Supervisor

New Albany, OH · On-site

$70K - $90K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...

DHL

Order Filler Picker

Groveport, OH · On-site

$17.75/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for safe, secure, and accurate filling of customer orders. Replenish or pick product ...

DHL

Order Filler Picker

Groveport, OH · On-site

$17.75/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for safe, secure, and accurate filling of customer orders. Replenish or pick product ...

DHL

Order Filler Picker

Las Vegas, NV · On-site

$19.75/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for safe, secure, and accurate filling of customer orders. Replenish or pick product ...

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Assistant Dhl Customer Service information

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How much do assistant dhl customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for assistant dhl customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dhl Customer Service vs Customer Service Representative?

AspectAssistant Dhl Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; training in logistics and shippingHigh school diploma; training in customer support
Work EnvironmentLogistics centers, shipping officesCall centers, retail stores, corporate offices
Industry UsageLogistics, courier servicesVarious industries including retail, telecom, banking
Common Search IntentLogistics support, shipment trackingCustomer inquiries, issue resolution

The Assistant Dhl Customer Service role focuses on supporting logistics and shipment processes within the courier industry, often involving tracking and shipping coordination. In contrast, a Customer Service Representative handles a broader range of customer inquiries across various industries. While both roles require strong communication skills and customer support experience, the Assistant Dhl Customer Service position is specialized in logistics operations.

What qualifications do I need for Assistant DHL Customer Service?

To qualify for an Assistant DHL Customer Service role, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are important; some positions may also require prior customer service experience or familiarity with shipping and logistics systems.

What cities are hiring for Assistant Dhl Customer Service jobs?

Cities with the most Assistant Dhl Customer Service job openings:

What are the most commonly searched types of Dhl Customer Service jobs?

The most popular types of Dhl Customer Service jobs are:

What states have the most Assistant Dhl Customer Service jobs?

States with the most job openings for Assistant Dhl Customer Service jobs include:

What are popular job titles related to Assistant Dhl Customer Service jobs?

For Assistant Dhl Customer Service jobs, the most frequently searched job titles are:

Client Support Specialist

Indianapolis, IN • On-site

DHL
Transportation and Warehousing • 10K+ employees
Learn more about DHLexternal

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
The core responsibilities of this role include: The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat.
Position: Second Shift Client Support Specialist
Shift: 12:00 pm - 8:30 pm, Monday-Friday; holidays and weekends as needed
Additional Incentives: There are no further incentives available beyond what has been outlined.
xx
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Microsoft office, WMS, TMS, multiclient warehouse and supply chain experience.
  • Assess and address customer needs to ensure satisfaction and build strong, lasting relationships.
  • Resolve customer complaints efficiently by providing timely, appropriate solutions and alternatives, and following up to ensure complete resolution.
  • Serve as the primary liaison between customers and internal teams like warehouse and transportation.
  • Build and maintain trust with customers through clear, open, and interactive communication.
  • Process and accurately input all customer orders and special shipping requests.
  • Track customer orders and proactively communicate status updates and any changes.
  • Coordinate with the operations team on shipping logistics, order tracking, and inventory availability to ensure seamless delivery.
  • Manage all order-related paperwork and maintain organized files for easy access.
  • Maintain and update a current and accurate procedures manual for all client support processes.
  • Run various reports to check product availability and inventory integrity and identify and resolve variances.
  • Contribute to and participate in initiatives that improve safety, quality, and productivity.
  • Ensure all food safety and quality guidelines are followed in all tasks.
  • Crosstrain in various tasks to provide coverage and assistance to other team members.
  • Demonstrate strong logical thinking and problem-solving skills to analyze situations, troubleshoot issues, and make sound decisions.
  • Effectively manage multiple tasks and prioritize work to meet deadlines in a fast-paced environment.

SECURITY AND SAFETY
  • Adheres to all company security and inventory control procedures.
  • Maintains a secure work environment and reports any safety or security concerns to management immediately.
  • Upholds all warehouse safety and housekeeping standards to ensure a safe workspace for all team members.

QUALIFICATIONS
  • Education: High school diploma or GED required; some college is a plus.
  • Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.

REQUIRED SKILLS
  • Excellent verbal and written communication skills in English.
  • Ability to interact with customers professionally and courteously.
  • Basic computer proficiency, including Microsoft Word and Excel.
  • Preferred: Experience with inventory management systems and/or fluency in Spanish.

PHYSICAL REQUIREMENTS
  • The role requires standing, sitting, and moving intermittently throughout the workday.
  • Must be able to perform focused, detail-oriented work.
  • Requires effective sensory, motor, and manual dexterity skills to perform job duties.

Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages include:
  • Affordable medical, dental, and vision coverage available beginning on your 30th day
  • PTO program for all associates, including paid holidays and vacation
  • 401(k) with generous company match
  • Tuition reimbursement program
  • Excellent training and career advancement opportunities

Grow your skills. Shape your world.

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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