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Dhl Customer Service Jobs (NOW HIRING)

DPDHL

Customer Service Representative

Laredo, TX · On-site

$16/hr

At DHL, you will play a part in one of the world's most essential industries. As the world ... Position: Customer Service Representative FT - 2ndShift * Shift:Tuesday, Wednesday, Friday ...

DPDHL

Customer Service Representative

Hagerstown, MD · On-site

$21.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift : 1st shift Days : Mon- Fri Hours: 8AM-4PM Pay: $21.50 per ...

DPDHL

Customer Service Representative

Hagerstown, MD

$21.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift : 1st shift Days : Mon- Fri Hours: 8AM-4PM Pay: $21.50 per ...

DPDHL

Customer Service Specialist

Houston, TX · On-site

$50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... The Customer Service Specialist serves as a key liaison between DHL Supply Chain and the customer ...

DHL

Customer Service Supervisor

Waddell, AZ · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Customer Service Supervisor

Las Vegas, NV · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DPDHL

Customer Service Specialist

Houston, TX

$50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... The Customer Service Specialist serves as a key liaison between DHL Supply Chain and the customer ...

DPDHL

Customer Service Representative

Charlotte, NC · On-site

$20.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position:1st Shift Customer Service Rep * Shift: 6:45am-3:15pm, Monday-Friday, Rotating Saturdays ...

DPDHL

Customer Service Representative

Charlotte, NC · On-site

$20.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position:1st Shift Customer Service Rep * Shift: 6:45am-3:15pm, Monday-Friday, Rotating Saturdays ...

DHL

Customer Service Supervisor

Marengo, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DPDHL

Customer Service Representative

Goodyear, AZ · On-site

$21.35/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... First (1st) Customer Service Representative Shift: Monday-Friday 6:00 AM-2:30pm Pay: $21.35 In ...

DHL

Customer Service Supervisor

Monee, IL · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

New

DPDHL

Customer Service Representative

Medley, FL · On-site

$21.70/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Grow with us. - Position: 1st Shift Customer Service Representative - Shift: 5:00am-1:30pm (Mon-Fri ...

DPDHL

Customer Service Representative

Medley, FL · On-site

$21.70/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Grow with us. - Position: 1st Shift Customer Service Representative - Shift: 5:00am-1:30pm (Mon-Fri ...

DPDHL

Customer Service Representative

Goodyear, AZ · On-site

$21.35/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Third Shift Customer Service Representative Shift:Sunday - Thursday 10:00pm-6:00am Pay: $21.35 per ...

DHL

Customer Service Supervisor

Canal Winchester, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Customer Service Supervisor

Marengo, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Customer Service Supervisor

Indianapolis, IN · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Customer Service Supervisor

New Albany, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DPDHL

Customer Service Representative

Goodyear, AZ

$21.35/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Second (2nd) Customer Service Representative Shift: Monday-Friday 2:00pm-10:00pm Pay: $21.35 per ...

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Dhl Customer Service information

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How much do dhl customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for dhl customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a DHL Customer Service?

A DHL Customer Service job involves assisting customers with inquiries related to shipping, tracking, delivery, and logistics services. Responsibilities include handling customer complaints, providing shipping solutions, and ensuring a smooth customer experience. Strong communication and problem-solving skills are essential. The role may involve phone, email, or chat support.

What does a DHL Customer Service do?

A typical day for a DHL Customer Service representative involves handling inbound and outbound calls or emails, addressing shipment inquiries, resolving delivery issues, and updating customers on their parcel statuses. Representatives frequently coordinate with internal departments such as dispatch, warehouse teams, and account managers to ensure smooth operations. The environment is fast-paced and customer-focused, with team collaboration playing a key role in addressing complex service situations. This role provides valuable experience in logistics and customer relations, which can lead to advancement opportunities within DHL.

What are the key skills and qualifications needed to thrive in the DHL Customer Service position?

To excel as a DHL Customer Service representative, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, logistics tracking systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are vital for ensuring timely resolutions, maintaining customer satisfaction, and supporting the efficient flow of DHL’s logistics operations.

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Dhl Customer Service jobs near you
Infographic showing various Dhl Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

DPDHL

Laredo, TX • On-site

$16/hr

Other

Posted 15 days ago

Job description

DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

  • Position: Customer Service Representative FT - 2ndShift
  • Shift:Tuesday, Wednesday, Friday, Saturday and Sunday 3:00 pm - 11:30 pm
  • Pay: $16.00 per hour, plus shift differential.
  • Additional Incentives:All full-time employees are eligible to qualify for attendance bonuses!

Role Purpose:

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities:

  • Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
  • Maintain customer records and update account information.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
  • Perform other duties as assigned.

Required Education and Experience:

  • High School Diploma or Equivalent
  • 0-12 months of system, data entry or reporting experience
  • 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

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