ZipRecruiter

Log In

1

Europe Customer Service Jobs (NOW HIRING)

Axcelis

Regional Marketing Manager, Europe

Beverly, MA · On-site

$150K - $225K/yr

Voice of Customer * Capture and translate VoC and NPS insights from Europe accounts * Influence product roadmap, feature prioritization, and service improvements Additional Skills Requirements

BYD Europe

$68.51 - $102.76/hr

... for service and maintenance operations for BYD electric vehicles across Europe. The department ... customer satisfaction and loyalty. #J-18808-Ljbffr

New

Acro Service Corporation

Be Seen First

Customer Service Representative

Johnston, IA · On-site

$17 - $19/hr

... customer service / support experience · Efficient researching / troubleshooting skills · ... Europe, and Asia from over 30 locations. Acro's client portfolio includes some of the most well ...

Irca Group

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

Customer Service Specialist IRCA is a prominent international provider of semi-finished ingredients ... More recently, IRCA acquired the leading manufacturer of sweet and cereal products in Europe and ...

TEKsystems

Customer Service Representative

Olathe, KS

$20/hr

Customer Service Representative (Entry-Level) Position Summary We are seeking a customer-focused ... Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real ...

TEKsystems

Customer Service Representative

Olathe, KS · On-site

$20/hr

Customer Service Representative (Entry-Level) Position Summary We are seeking a customer-focused ... Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real ...

TEKsystems

Customer Service Specialist

Bridgeport, NJ · On-site

$22.50/hr

Customer Service Specialist Bridgeport, NJ Full-Time | Monday-Friday | 7:00 AM - 4:00 PM Target ... Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real ...

TEKsystems

Customer Service Representative

Madison, WI · On-site

$20 - $22/hr

As a Customer Service Representative, you will serve as the primary point of contact for customers ... Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real ...

TEKsystems

Customer Service Specialist

Bridgeport, NJ

$22.50/hr

Customer Service Specialist Bridgeport, NJ Full-Time | Monday-Friday | 7:00 AM - 4:00 PM Target ... Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real ...

TEKsystems

Customer Service Representative

Nashville, TN · On-site

$19/hr

Customer Service Representative Location: Nashville, TN (On-Site) Employment Type: Contract-to-Hire ... Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real ...

New

TEKsystems

Customer Service Representative

Nashville, TN

$19/hr

Customer Service Representative Location: Nashville, TN (On-Site) Employment Type: Contract-to-Hire ... Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real ...

New

next page

Showing results 1-20

All JobsBusiness JobsEurope Customer Service Jobs

Europe Customer Service information

See salary details

$9

$18

$26

How much do europe customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for europe customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Europe Customer Service job?

Europe Customer Service jobs involve assisting customers from European countries with their inquiries, complaints, or service requests, often via phone, email, or chat. These roles require strong communication skills, cultural awareness, and knowledge of regional languages and regulations. Customer service representatives may work for a variety of industries, including retail, travel, finance, or technology, ensuring a positive customer experience and resolving issues efficiently. They often handle tasks such as order processing, technical support, and account management tailored to the needs of European clients.

What are the key skills and qualifications needed to thrive as a Europe Customer Service representative?

To thrive as a Europe Customer Service representative, you need excellent communication skills, proficiency in multiple European languages, and a strong understanding of customer service principles, often supported by prior customer-facing experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office applications is typically required. Cultural sensitivity, problem-solving abilities, and patience are standout soft skills in this role. These skills are crucial for effectively addressing diverse customer needs, ensuring satisfaction, and building long-term loyalty across European markets.

What are some common challenges faced by Europe Customer Service representatives when supporting customers across multiple countries?

Europe Customer Service representatives often encounter challenges related to language barriers, cultural differences, and varying regional policies or regulations. Supporting customers from different countries may require adapting communication styles and understanding local expectations about service and problem resolution. Additionally, representatives need to stay updated on company policies and product variations that may differ between markets, ensuring accurate and effective solutions for each customer. Proactive communication and strong cross-cultural sensitivity are key to overcoming these challenges.

What is the difference between Europe Customer Service vs Europe Technical Support?

AspectEurope Customer ServiceEurope Technical Support
Required CredentialsHigh school diploma or equivalent; customer service certificationsTechnical certifications or relevant technical training
Work EnvironmentCall centers, online chat, email supportCall centers, remote troubleshooting, on-site support
Employer & Industry UsageRetail, telecom, travel, e-commerceIT, software, hardware, telecommunications
Common Search & ComparisonCustomer service roles in EuropeTechnical support roles in Europe

Europe Customer Service and Europe Technical Support share similarities in work environment and employer sectors but differ mainly in required skills and certifications. Customer service focuses on general client interactions, while technical support requires technical expertise to troubleshoot issues. Both roles are vital in the European job market, serving different customer needs.

More about Europe Customer Service jobs

What cities are hiring for Europe Customer Service jobs?

Cities with the most Europe Customer Service job openings:

What states have the most Europe Customer Service jobs?

States with the most job openings for Europe Customer Service jobs include:

What job categories do people searching Europe Customer Service jobs look for?

The top searched job categories for Europe Customer Service jobs are:

Europe Customer Service jobs near you
Infographic showing various Europe Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Regional Marketing Manager, Europe

Axcelis Technologies

Beverly, MA • On-site

$150K - $225K/yr

Full-time

Posted 6 days ago

Job description

JOB DESCRIPTION
Regional Marketing Manager, Europe
Location: Beverly, MA (with approx 25% travel)
This role supports the Europe regional marketing strategy in close collaboration with local account managers to drive market share growth, improve customer satisfaction, and anticipate future market needs across the European semiconductor ecosystem. The position is a key contributor in developing go-to-market strategies across assigned Axcelis product lines, leads customer-facing technical marketing engagements, and translates voice-of-customer insights into clear guidance for product development teams.
Acting as a strong, bidirectional link between Axcelis headquarters and the Europe sales organization, this role requires a strategic, proactive mindset to generate innovative solutions and deliver results with high accountability. Success in this role also depends on strong interpersonal skills, customer awareness, the ability to build consensus across diverse regional stakeholders, and effective navigation of complex multinational customer environments.
Regional Marketing role includes:
  • Customer Engagement
  • Drive Europe customer strategy across key accounts
  • Lead customer meetings, technical reviews, and tool evaluations
  • Strengthen executive and working-level relationships to accelerate adoption
  • Marketing & Strategy
  • Execute regional marketing plans aligned to Europe market dynamics, customer investment priorities, and emerging technology inflections
  • Develop high-impact collateral tailored to local customer requirements
  • Align account strategies with product positioning and competitive landscape
  • Market Insights
  • Deliver actionable intelligence on Europe semiconductor trends, including power devices, automotive, analog, logic, memory, advanced packaging, and regional capacity expansion
  • Conduct TAM analysis, competitive benchmarking, and customer road mapping
  • Support industry reporting and strategic planning inputs
  • Sales Enablement
  • Serve as primary liaison between factory and Europe sales teams
  • Support customer visits, demos, quotes, and upgrade initiatives
  • Provide product training and application positioning to drive revenue growth
  • Voice of Customer
  • Capture and translate VoC and NPS insights from Europe accounts
  • Influence product roadmap, feature prioritization, and service improvements

Additional Skills Requirements
  • Experience preferred in:
    • Semiconductor equipment or materials technical marketing / applications / sales
    • Semiconductor device/process engineering with supplier interface experience
  • Understanding of the Europe semiconductor ecosystem, customer expectations, regional funding and investment dynamics, and competitive landscape
  • Bachelor's degree required (Engineering, Science, Marketing, or Management)

Job Location & Travel
  • Primary base of employment is Beverly, with regional responsibility for Europe customer and market engagement.
  • Travel: ~25% within Europe and occasional global travel to Axcelis headquarters, customer sites, and industry events
  • Flexibility for global collaboration across Europe, US, and Asia time zones

EQUAL OPPORTUNITY STATEMENT
It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
U.S. BASE SALARY RANGE
$150,559.20 - $225,838.80
This base salary range reflects the typical compensation for this role across U.S. locations.
Our salary ranges are determined by role and level; individual pay is determined based on
multiple factors, including job-related skills, experience, relevant education or training, work
location, and internal equity. The range provides the opportunity for growth and progression as
you develop within the role.
Base pay is one part of our U.S. total compensation package which includes eligibility in the
Axcelis Team Incentive bonus plan, and comprehensive benefits package (for regular
employees working 20+ hours a week).

Apply