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Manager Spotify Customer Service Jobs (NOW HIRING)

... product managers, partner teams, and stakeholders to deliver platform capabilities used across ... Spotify is a commercial music streaming service that provides restricted digital content from a ...

Senior Sales Engineer - Backstage

New York, NY · On-site +1

$160K - $228K/yr

Work closely with engineering, product management, and support teams to ensure customer feedback is ... Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter ...

... Spotify. What You'll Do * Design, build and maintain scalable backend services (Java) * Be an ... Collaborate closely with a talented group of engineers, product managers, designers and data ...

Senior Research Scientist - Music

$100K - $128K/yr

... product managers, designers, user researchers, and analysts--to craft innovative solutions to complex challenges. • Have a direct impact on Spotify's products, tools, and services, working on ...

Senior Research Scientist - Music

New York, NY · On-site

$107K - $137K/yr

... managers, designers, user researchers, and analysts-to craft innovative solutions to complex challenges. * Have a direct impact on Spotify's products, tools, and services, working on projects that ...

Design end-to-end user experiences across Spotify's self-serve advertising platform (Ads Manager ... You connect design decisions to business goals and customer needs, and can advocate for those ...

Spotify is a leading audio streaming subscription service that aims to unlock the potential of ... and managing stakeholders. • You have hands-on experience implementing production machine ...

Technical Operations Lead

New York, NY · On-site +1

$91K - $130K/yr

For us and millions of users across the globe, that's Spotify. Join the Sales team and you'll build ... You'll act as a bridge between customers and engineering, helping resolve issues efficiently and ...

Build backend services that power campaign booking and management flows * Design and develop APIs ... Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter ...

Backend Engineer, Bonfire, Music

New York, NY · On-site +1

$107K - $153K/yr

Build backend services that power campaign booking and management flows * Design and develop APIs ... Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter ...

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Manager Spotify Customer Service information

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$24.5K

$58K

$101K

How much do manager spotify customer service jobs pay per year?

As of Jun 6, 2026, the average yearly pay for manager spotify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Spotify Customer Service vs Customer Support Supervisor?

AspectManager Spotify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily support operations, trains staff, ensures quality service
Required CredentialsExperience in customer service management, leadership skillsCustomer support experience, team management skills
Work EnvironmentCorporate office or remote, collaborative teamsCall centers or support centers, team-focused environment
Industry UsageCommon in tech and entertainment sectors like SpotifyWidely used across various customer service industries

The main difference is that a Manager Spotify Customer Service focuses on strategic leadership and team management at a higher level, while a Customer Support Supervisor handles daily operations and direct team supervision. Both roles require customer service experience, but the manager position emphasizes strategic planning and escalation management.

More about Manager Spotify Customer Service jobs
What cities are hiring for Manager Spotify Customer Service jobs? Cities with the most Manager Spotify Customer Service job openings:
What are the most commonly searched types of Spotify Customer Service jobs? The most popular types of Spotify Customer Service jobs are:
What states have the most Manager Spotify Customer Service jobs? States with the most job openings for Manager Spotify Customer Service jobs include:
Infographic showing various Manager Spotify Customer Service job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, and 97% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Full-time

Posted 27 days ago


Job description

Job Summary:
Spotify is the #1 podcast platform in the world, focused on improving and scaling the experience of podcasts for creators and listeners. The role involves building reliable backend services, contributing to the Distribution API, and expanding ingestion pipelines to support new content formats.
Responsibilities:
• Build reliable backend services that power how creator content is ingested, processed, and distributed across Spotify at massive scale
• Contribute to the development and evolution of the Distribution API, enabling seamless integration for creators and partners
• Expand ingestion pipelines to support new and emerging forms of creator content
• Build APIs and backend systems that enable AI-driven experiences and interactions across Spotify’s creator platform
• Collaborate with product managers, partner teams, and stakeholders to deliver platform capabilities used across Spotify and by external partners
• Participate in on-call and goalie rotations to ensure system reliability and performance
• Work with senior engineers to design scalable systems supporting millions of creators and pieces of content
Qualifications:
Required:
• Professional experience building backend systems
• Strong experience in Java
• Familiarity with JavaScript or Ruby on Rails
• Hands-on experience working with cloud platforms such as GCP or AWS
• Experience with relational databases like MySQL
• Understanding of platform and distributed systems
• Experience building APIs or services that operate at scale
• Highly adaptable and enjoy picking up new technologies
• Comfortable using AI-powered developer tools such as Claude
• Thrive in fast-moving environments
• Handle change with ease
• Communicate clearly with teammates and external partners
Company:
Spotify is a commercial music streaming service that provides restricted digital content from a range of record labels and artists. Founded in 2006, the company is headquartered in Stockholm, SWE, with a team of 5001-10000 employees. The company is currently Late Stage.