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Manager Spotify Customer Service Jobs (NOW HIRING)

Spotify

Legal Counsel - Platform Liability

New York, NY

$170K - $243K/yr

... Digital Services Act, DMCA, Section 230 of the Communications Decency Act) * Support managing Spotify's legal takedown process, across content types, across all types of legal issues including ...

Customer Service Manager

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Customer Success Specialist

Schaumburg, IL · On-site

$52K - $60K/yr

Responsibilities * Provide exceptional customer service through email, phone, and other ... Ability to manage multiple tasks and priorities in a fast-paced environment * Positive attitude and ...

Spotify

Full Stack Engineer - Podcast

New York, NY · On-site +1

$150K - $189K/yr

... Spotify. What You'll Do * Design, build and maintain scalable backend services (Java) * Be an ... Collaborate closely with a talented group of engineers, product managers, designers and data ...

Spotify

Platform Integrity Lead

New York, NY · On-site

$114K - $163K/yr

Own and evolve the cross-functional incident management process for Spotify's Ads business ... You have experience with incident management processes and tools such as Jira, CRM systems, or ...

Spotify

Senior Research Scientist - Music

New York, NY · On-site +1

$107K - $137K/yr

... managers, designers, user researchers, and analysts-to craft innovative solutions to complex challenges. * Have a direct impact on Spotify's products, tools, and services, working on projects that ...

Spotify

Data Scientist - Discovery Mode

Spotify is a leading audio streaming subscription service, and they are seeking a Data Scientist to ... customer metrics, and program performance • Collaborate with product managers, engineers, and ...

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All JobsManager Spotify Customer Service Jobs

Manager Spotify Customer Service information

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$24.5K

$58K

$101K

How much do manager spotify customer service jobs pay per year?

As of Jun 27, 2026, the average yearly pay for manager spotify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Spotify Customer Service vs Customer Support Supervisor?

AspectManager Spotify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily support operations, trains staff, ensures quality service
Required CredentialsExperience in customer service management, leadership skillsCustomer support experience, team management skills
Work EnvironmentCorporate office or remote, collaborative teamsCall centers or support centers, team-focused environment
Industry UsageCommon in tech and entertainment sectors like SpotifyWidely used across various customer service industries

The main difference is that a Manager Spotify Customer Service focuses on strategic leadership and team management at a higher level, while a Customer Support Supervisor handles daily operations and direct team supervision. Both roles require customer service experience, but the manager position emphasizes strategic planning and escalation management.

More about Manager Spotify Customer Service jobs
What cities are hiring for Manager Spotify Customer Service jobs? Cities with the most Manager Spotify Customer Service job openings:
What are the most commonly searched types of Spotify Customer Service jobs? The most popular types of Spotify Customer Service jobs are:
What states have the most Manager Spotify Customer Service jobs? States with the most job openings for Manager Spotify Customer Service jobs include:
What job categories do people searching Manager Spotify Customer Service jobs look for? The top searched job categories for Manager Spotify Customer Service jobs are:
Manager Spotify Customer Service jobs near you
Infographic showing various Manager Spotify Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Legal Counsel - Platform Liability

Spotify

New York, NY

$170K - $243K/yr

Other

Medical, Retirement, PTO

Posted 6 days ago

Job description

Spotify's Legal team is growing. We're facing innovative challenges that mirror the ground-breaking industry and product at the heart of our company. As we've expanded into more than 184 countries and our company has grown tremendously, we find ourselves facing new and interesting legal issues every day.

As Legal Counsel, Platform Liability & Enforcement at Spotify, you will help supervise Spotify's legal takedown practices and policies and you will provide legal support for the teams that develop, implement, and support Spotify's content policies. You will also work directly to resolve claims related to these policies and help build out processes for scale. Your experience making risk-based assessments and proactively finding solutions to complex problems will be crucial.

What You'll Do
  • Advise on Spotify's global compliance with platform liability frameworks and content safe harbor laws (e.g., Digital Services Act, DMCA, Section 230 of the Communications Decency Act)
  • Support managing Spotify's legal takedown process, across content types, across all types of legal issues including intellectual property and speech-based offenses
  • Provide legal advice across Spotify on platform liability, including issue-spotting and strategizing solutions for exciting new products
  • Work with internal and external counsel and government affairs experts to track evolving legal requirements across the territories where Spotify operates
  • Counsel the teams responsible for building, managing, and implementing Spotify's content policies, including the Trust & Safety team and the Content Protection team
  • Work on proactive enforcement efforts regarding potential abuse of the Spotify platform
  • Provide legal support for litigations and press inquiries arising out of content takedown issues
  • Work with operations teams within and outside the legal team to develop efficient, scalable practices around legal takedown requests
  • Perform rotational work as business requires 
Who You Are
  • Law degree (or equivalent)
  • 5+ years of experience working in a law firm and/or in-house legal department
  • Deep understanding of intermediary liability frameworks, with a preference for experience litigating cases involving intermediary liability
  • Proven expertise in copyright law and other content-related legal issues
  • Experience assessing and advising on a broad set of legal standards, even when those standards are new to you
  • Experience in partnering with global stakeholders
  • A passion for legal problems; you can explain legal concepts to non-lawyers
  • A problem solver who stays calm when problems come your way
  • A builder; you can work collaboratively (especially with non-lawyers) on finding practical, implementable tools and operational solutions
  • Self-motivated and can identify and complete work to be done without being instructed
  • A multi-tasker who can triage to make sure the right matters get your attention
  • You're willing to really dig deep on projects
  • You work well as part of a team - both with other lawyers and with non-legal stakeholders
Where You'll Be
  •  This role is based in New York, New York
  • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home
The United States base range for this position is $170,366-$243,380 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 paid flexible holidays.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice
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