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Manager Spotify Customer Service Jobs (NOW HIRING)

FXI

Customer Service Manager

West Chicago, IL · On-site

Customer Service Manager Job Type: On-Site Location: West Chicago, IL. Reports To: Plant Manager Company Overview: FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial ...

Hobby Lobby

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

DURAVANT LLC

Customer Service Manager

Wood Dale, IL · On-site

$99K - $122K/yr

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Transdev

Customer Service Manager

Tinley Park, IL · On-site

$33.97 - $41.51/hr

Customer Service Manager Transdev in Tinley Park, IL is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities ...

New

Daniels Health

Customer Service Manager

Orlando, FL

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Hobby Lobby

Customer Service Manager

Manchester, NH · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Graybar

Customer Service Manager

Chandler, AZ · On-site

$80K/yr

The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...

Essilor

Manager Customer Service

Sioux City, IA

GENERAL FUNCTION The Customer Care Manager owns the customer experience within lab operations & is the escalation point for complex customer issues. This role bridges customer service & lab ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

Hobby Lobby

Customer Service Manager

Omaha, NE · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

RENTEX INC

Customer Service Manager

Las Vegas, NV · On-site

$55K - $60K/yr

Customer Service Manager Position Summary Rentex Audio Visual & Computer Rentals is seeking a highly motivated Customer Service Manager who will be responsible for assisting Account Managers in ...

Wendy's

Customer Service Manager

Albert Lea, MN · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

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Showing results 41-60

All JobsSpotify Customer Service JobsManager Spotify Customer Service Jobs

Manager Spotify Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager spotify customer service jobs pay per year?

As of Aug 7, 2026, the average yearly pay for manager spotify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Spotify Customer Service vs Customer Support Supervisor?

AspectManager Spotify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily support operations, trains staff, ensures quality service
Required CredentialsExperience in customer service management, leadership skillsCustomer support experience, team management skills
Work EnvironmentCorporate office or remote, collaborative teamsCall centers or support centers, team-focused environment
Industry UsageCommon in tech and entertainment sectors like SpotifyWidely used across various customer service industries

The main difference is that a Manager Spotify Customer Service focuses on strategic leadership and team management at a higher level, while a Customer Support Supervisor handles daily operations and direct team supervision. Both roles require customer service experience, but the manager position emphasizes strategic planning and escalation management.

More about Manager Spotify Customer Service jobs
What cities are hiring for Manager Spotify Customer Service jobs? Cities with the most Manager Spotify Customer Service job openings:
What are the most commonly searched types of Spotify Customer Service jobs? The most popular types of Spotify Customer Service jobs are:
What states have the most Manager Spotify Customer Service jobs? States with the most job openings for Manager Spotify Customer Service jobs include:
What job categories do people searching Manager Spotify Customer Service jobs look for? The top searched job categories for Manager Spotify Customer Service jobs are:
Manager Spotify Customer Service jobs near you
Infographic showing various Manager Spotify Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Manager

FXI

West Chicago, IL • On-site

Full-time

Re-posted 26 days ago

Job description

Job Title: Customer Service Manager
Job Type: On-Site
Location: West Chicago, IL.
Reports To: Plant Manager
Company Overview: FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers. Our products include finished goods, sub-assemblies, services, and raw materials for OEMs, fabricators, and retailers. You will find FXI's foam innovations inside, around, and under yourself in countless applications. Everywhere foam goes, FXI's innovations lead the way! Won't you join us?
Site Overview: Our West Chicago facility is a unionized manufacturing plant with approximately 165 employees. The site specializes in producing polyurethane foam and other foam products. As a key location within FXI's manufacturing network, this plant is known for its strong focus on quality, safety, and operational excellence. Team members work in a collaborative, supportive environment where continuous improvement and innovation play a central role.
Job Overview: The Customer Service Manager is responsible for leading the customer service team to ensure exceptional support for customers while maintaining efficient order management and communication processes. This role serves as the primary liaison between customers, sales, production, planning, shipping, and quality departments to ensure customer requirements are met and customer satisfaction is maintained.
Key Responsibilities:
Customer Relationship Management
  • Develop and maintain strong relationships with customers.
  • Serve as the primary escalation point for customer concerns, complaints, and service issues.
  • Ensure prompt resolution of customer inquiries regarding orders, delivery schedules, pricing, and product information.
  • Monitor customer satisfaction metrics and implement improvement initiatives.

Team Leadership
  • Lead, coach, train, and develop customer service representatives.
  • Establish performance goals and conduct regular performance evaluations.
  • Manage staffing levels and workload distribution.
  • Foster a culture of accountability, teamwork, and continuous improvement.

Order Management
  • Oversee order entry, order processing, and order fulfillment activities.
  • Ensure order accuracy and timely processing.
  • Monitor customer orders from receipt through shipping.
  • Coordinate with production planning and logistics teams to meet customer delivery requirements.

Cross-Functional Collaboration
  • Partner with Sales, Production, Supply Chain, Quality, and Shipping departments to resolve issues and improve customer experience.
  • Communicate production delays, inventory shortages, and shipping updates to customers.

Process Improvement
  • Analyze customer service metrics and identify opportunities for improvement.
  • Develop and implement standard operating procedures (SOPs).
  • Lead continuous improvement initiatives focused on efficiency, customer satisfaction, and order accuracy.
  • Support Lean Manufacturing and continuous improvement programs.

Reporting and Analytics
  • Track and report KPIs including:
    • Customer Satisfaction Scores
    • On-Time Delivery
    • Order Accuracy
    • Customer Complaint Resolution Time
    • Backorder Levels
    • Customer Retention Metrics
  • Prepare management reports and recommendations.

Qualifications
  • Degree or related field preferred.
  • 5+ years of customer service experience.
  • 2+ years of supervisory or management experience.
  • Experience with ERP systems a plus but can be trained (SAP, Oracle, Microsoft Dynamics, etc.).
  • General knowledge of manufacturing processes, production scheduling, and supply chain operations.
  • Excellent communication, leadership, and problem-solving skills.
  • Experience or knowledge of Microsoft Excel and reporting tools.

Physical Requirements
  • Ability to work in both office and manufacturing environments.

Our Commitment to a Diverse Workforce: FXI is an Equal Opportunity Employer. FXI does not discriminate in employment matters on the basis of race, color, religion, gender identify or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or based on any individual's membership in any group or class protected by applicable federal, state, or local laws. We support workplace diversity. We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
FXI is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at FXI via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of FXI. No fee will be paid in the event the candidate is hired by FXI as a result of the referral or through other means.

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