1

Manager Spotify Customer Service Jobs (NOW HIRING)

Customer Service Manager

Ruston, LA · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager Summary: In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team ...

The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...

Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...

Customer Service Manager

Queensbury, NY · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

We are seeking Mujin a skilled and motivated Customer Service Manager who can provide service support for robotic system solutions. This role requires a combination of engineering knowledge, problem ...

Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...

As the Customer Service Manager , you will lead a high‑performing team dedicated to delivering an exceptional customer experience at every touchpoint. In this role, you will champion customer ...

Customer Service Manager

Jacksonville, NC · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Los Angeles, CA · On-site

$70K - $80K/yr

Role Overview A Customer Service Manager acts as the vital bridge between sales, production, and the end-user. They are responsible for overseeing order processing, resolving complex client ...

next page

Showing results 1-20

Manager Spotify Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager spotify customer service jobs pay per year?

As of Jul 17, 2026, the average yearly pay for manager spotify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Spotify Customer Service vs Customer Support Supervisor?

AspectManager Spotify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily support operations, trains staff, ensures quality service
Required CredentialsExperience in customer service management, leadership skillsCustomer support experience, team management skills
Work EnvironmentCorporate office or remote, collaborative teamsCall centers or support centers, team-focused environment
Industry UsageCommon in tech and entertainment sectors like SpotifyWidely used across various customer service industries

The main difference is that a Manager Spotify Customer Service focuses on strategic leadership and team management at a higher level, while a Customer Support Supervisor handles daily operations and direct team supervision. Both roles require customer service experience, but the manager position emphasizes strategic planning and escalation management.

More about Manager Spotify Customer Service jobs
What cities are hiring for Manager Spotify Customer Service jobs? Cities with the most Manager Spotify Customer Service job openings:
What are the most commonly searched types of Spotify Customer Service jobs? The most popular types of Spotify Customer Service jobs are:
What states have the most Manager Spotify Customer Service jobs? States with the most job openings for Manager Spotify Customer Service jobs include:
Infographic showing various Manager Spotify Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Manager, Technical Advertising Solutions - Americas

Spotify

New York, NY • On-site

$114K - $163K/yr

Other

Medical, Retirement, PTO

Re-posted 7 days ago


Job description

We're looking for a Manager, Technical Advertising Solutions to lead a team responsible for ensuring the successful delivery of advertising campaigns across Spotify's Ads business. You'll partner closely with Sales, Product, Engineering, buyers, and DSP partners to solve complex technical challenges across our Programmatic and Direct advertising products, improve campaign performance, and help scale a world-class advertising platform.
The Manager, Technical Advertising Solutions will serve as the operational and technical lead for their regional team - driving quality, optimizing campaign delivery, and fostering strong partnerships with internal and external stakeholders. This role works in close coordination with our offshore support teams and reports to the Head of Global Advertising Solutions (Programmatic & Direct).
What You'll Do
  • Lead and manage a regional team of troubleshooting and QA professionals focused on programmatic and direct advertising campaigns
  • Partner with Product and Sales Training teams to support new product launches, identify skill gaps, and build scalable training programs and operational documentation.
  • Work cross-functionally with Sales, Product, and Engineering teams to optimize digital advertising campaign delivery and resolve technical issues
  • Partner with buyers and DSP partners to troubleshoot and resolve campaign delivery challenges
  • Lead collaboration with global support teams to deliver high-quality campaign operations and consistent customer outcomes
  • Own the regional ticket-based support workflow, maintaining quality and SLA standards across the team
  • Drive structured QA processes and develop best practices for programmatic and direct ad campaign troubleshooting
  • Serve as a regional escalation point for complex technical issues impacting ad delivery and campaign performance
  • Identify recurring campaign and platform issues and partner with Product, Engineering, and Ad Product Quality teams to drive long-term solutions.

Who You Are
  • You have 5+ years of experience in digital advertising, including 3+ years working with programmatic advertising solutions.
  • You have experience leading, coaching, and developing high-performing technical or operational teams.; experience partnering with globally distributed support teams is a plus
  • You have experience in Ad Operations at a Publisher, SSP, and/or DSP - DSP experience is a strong plus
  • You have experience building strong cross-functional relationships across go-to-market teams such as Sales and Customer Success
  • You have strong technical knowledge of the digital ads ecosystem, including ad serving, programmatic buying, campaign delivery, and measurement
  • You have experience working on a ticket-based support or operations system
  • You have customer service or client-facing experience, with a track record of managing stakeholder expectations under pressure
  • You are highly adaptable to new systems, platforms, and technologies
  • You have strong knowledge of the broader digital advertising industry landscape, including DSPs, SSPs, DMPs, and ad verification tools

Where You'll Be
  • This role is based in New York
  • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. This team operates across our EST time zone for collaboration.

The United States base range for this position is $114,486.00 - $163,552.00, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice