Position Overview The Director of Customer Service will be responsible for overseeing the end-to-end client experience, ensuring high levels of satisfaction, retention, and service quality. This role ...
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Position Overview The Director of Customer Service will be responsible for overseeing the end-to-end client experience, ensuring high levels of satisfaction, retention, and service quality. This role ...
The Director of Customer Service role combines strategic leadership with operational excellence to deliver a best-in-class customer experience. This leader will champion EDI, OCR, and AI initiatives ...
The Director of Customer Service role combines strategic leadership with operational excellence to deliver a best-in-class customer experience. This leader will champion EDI, OCR, and AI initiatives ...
Director, US Customer Service
Raritan, NJ · On-site
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Director, US Customer Service
Raritan, NJ · On-site
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Director, US Customer Service
Raynham, MA · On-site
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Director, US Customer Service
Raynham, MA · On-site
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Director, US Customer Service
Raynham, MA · On-site
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Director, US Customer Service
Raynham, MA · On-site
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Customer Service Director Build an Aviation Career You're Proud Of Join StandardAero as the Customer Service Director, responsible for providing strategic leadership and operational oversight for all ...
Customer Service Director Build an Aviation Career You're Proud Of Join StandardAero as the Customer Service Director, responsible for providing strategic leadership and operational oversight for all ...
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Job Overview The Director, US Customer Service is a senior leadership role responsible for setting the strategy and driving operational excellence across customer service operations supporting the U.
Customer Service Director Build an Aviation Career You're Proud Of Join StandardAero as the Customer Service Director, responsible for providing strategic leadership and operational oversight for all ...
Customer Service Director Build an Aviation Career You're Proud Of Join StandardAero as the Customer Service Director, responsible for providing strategic leadership and operational oversight for all ...
Director of Customer Service
Reno, NV · On-site
$120K - $200K/yr
The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role oversees all customer ...
Director of Customer Service
Reno, NV · On-site
$120K - $200K/yr
The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role oversees all customer ...
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Rockford, IL · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Rockford, IL · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Omaha, NE · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Omaha, NE · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Warroad, MN · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Warroad, MN · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Dayton, OH · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Dayton, OH · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Des Moines, IA · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Des Moines, IA · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Warroad, MN · On-site
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Warroad, MN · On-site
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Fargo, ND · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Fargo, ND · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Responsibilities The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role ...
Responsibilities The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role ...
Director of Customer Service
Cincinnati, OH · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director of Customer Service
Cincinnati, OH · On-site
$135K - $180K/yr
As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...
Director Spotify Customer Service information
See salary details
$39K - $53.3K
6% of jobs
$53.3K - $67.6K
2% of jobs
$67.6K - $82K
4% of jobs
$95.2K is the 25th percentile. Wages below this are outliers.
$82K - $96.3K
14% of jobs
$96.3K - $110.6K
16% of jobs
The median wage is $122K / yr.
$110.6K - $124.9K
10% of jobs
$124.9K - $139.2K
18% of jobs
$144.3K is the 75th percentile. Wages above this are outliers.
$139.2K - $153.5K
15% of jobs
$153.5K - $167.9K
6% of jobs
$167.9K - $182.2K
4% of jobs
$182.2K - $196.5K
5% of jobs
$39K
$123.3K
$196.5K
How much do director spotify customer service jobs pay per year?
As of Jul 14, 2026, the average yearly pay for director spotify customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.
Can I work for Spotify remotely?
The Director of Spotify Customer Service role can often be performed remotely, depending on the company's policies and the specific responsibilities of the position. Many customer service leadership roles at Spotify offer remote or hybrid work options, especially for experienced professionals with strong communication and management skills. Candidates should review the specific job listing for remote work eligibility and requirements.
Does Spotify pay employees well?
Spotify customer service roles, including the Director position, typically offer competitive salaries aligned with industry standards for tech and entertainment companies. Compensation often includes base pay, bonuses, and benefits, with pay levels varying based on experience, location, and job responsibilities.
What is the difference between Director Spotify Customer Service vs Customer Support Manager?
| Aspect | Director Spotify Customer Service | Customer Support Manager |
|---|---|---|
| Responsibilities | Oversees entire customer service strategy, manages teams, and sets policies | Manages daily support operations, handles escalations, and supervises support staff |
| Required Credentials | Bachelor's degree, leadership experience, industry knowledge | Bachelor's degree, customer service experience, team management skills |
| Work Environment | Strategic planning, cross-department collaboration, high-level decision making | Operational focus, team supervision, direct customer interaction |
The main difference is that the Director Spotify Customer Service focuses on strategic leadership and policy development, while the Customer Support Manager handles daily operations and team management. Both roles require relevant experience and industry knowledge, but the director position involves higher-level planning and oversight.
Is it hard to get hired by Spotify?
The Director of Spotify Customer Service role is competitive, often requiring extensive experience in customer support, leadership skills, and familiarity with digital music platforms. Candidates typically go through multiple interview rounds, including behavioral and technical assessments, and strong communication skills are essential. Having relevant industry knowledge and a proven track record in managing large teams can improve chances of hiring.
How much does a director of Spotify make?
A Director at Spotify typically earns between $120,000 and $200,000 annually, depending on experience, location, and specific department. Compensation may also include bonuses, stock options, and other benefits common for senior leadership roles in tech companies.
More about Director Spotify Customer Service jobs
What cities are hiring for Director Spotify Customer Service jobs? Cities with the most Director Spotify Customer Service job openings:
What are the most commonly searched types of Spotify Customer Service jobs? The most popular types of Spotify Customer Service jobs are:
What states have the most Director Spotify Customer Service jobs? States with the most job openings for Director Spotify Customer Service jobs include:
What job categories do people searching Director Spotify Customer Service jobs look for? The top searched job categories for Director Spotify Customer Service jobs are:
- Dhl Customer Service
- Digital Customer Service Representative
- Open Enrollment Csr
- Online Customer Service Rep
- Optimum Customer Service Representative
- Pre Service Representative
- Customer Service Representative E
- Work From Home Spanish Customer Service Representative
- At&T Customer Service Representative
- Full Time Customer Service Representative Teleperformance
Job description
About AppJaxx
AppJaxx is a rapidly growing marketing agency that partners with marketing firms, franchisors, business brokers, and B2B service providers to help them scale through LinkedIn lead generation, appointment-setting systems, and automated CRM workflows. By combining data, technology, and strategy, we deliver predictable and sustainable growth for our clients.
As we continue to expand, we are seeking an experienced Director of Customer Service to lead and optimize the client experience across all touchpoints.
Position Overview
The Director of Customer Service will be responsible for overseeing the end-to-end client experience, ensuring high levels of satisfaction, retention, and service quality. This role focuses on building strong client relationships, improving support systems, and maintaining consistent communication throughout the client lifecycle.
The ideal candidate is client-focused, highly organized, and proactive—someone who can lead support teams, resolve issues efficiently, and ensure a seamless experience for every client.
Key Responsibilities
Oversee the client experience across onboarding, campaign execution, and ongoing support.
Develop and implement customer service strategies to improve satisfaction and retention.
Establish and monitor customer success KPIs, including response times, satisfaction scores, and retention rates.
Build and maintain standard operating procedures (SOPs) for client communication and support workflows.
Act as the primary escalation point for client issues and ensure timely resolution.
Collaborate with sales, marketing, and operations teams to ensure a smooth client journey.
Continuously gather client feedback and implement improvements to enhance service quality.
Ensure consistent communication and reporting to clients regarding campaign performance.
Manage customer service tools, CRM systems, and support platforms.
Lead, train, and mentor customer service and client success teams to maintain high performance.
About AppJaxx
Sourced by ZipRecruiter
Industry
Marketing
Company size
11 - 50 Employees
Headquarters location
Hatfield, PA, US
Year founded
2011