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Ttc Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Ttc Customer Service Representative information

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How much do ttc customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for ttc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by TTC Customer Service Representatives, and how are they addressed on the job?

TTC Customer Service Representatives often encounter challenges such as handling high volumes of passenger inquiries, managing stressful situations during service delays, and assisting upset or confused riders. To address these challenges, representatives receive comprehensive training in conflict resolution, effective communication, and TTC system operations. They also work closely with supervisors and team members to ensure coordinated responses and leverage real-time information systems to provide accurate assistance. This supportive environment helps maintain service quality and customer satisfaction, even during peak periods or unexpected disruptions.

What issues does TTC customer service handle?

A TTC Customer Service Representative handles issues related to fare payments, ticketing, schedule inquiries, route information, service disruptions, lost items, and passenger complaints. They assist customers in navigating transit services and may use communication tools like phone, email, or in-person interactions to resolve concerns.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as technical support, customer success managers, or client services directors, with salaries reaching six figures in some industries. These positions typically require advanced skills, experience, and sometimes certifications, and may involve overseeing large teams or complex accounts.

What are the key skills and qualifications needed to thrive as a TTC Customer Service Representative, and why are they important?

To thrive as a TTC Customer Service Representative, you need strong communication skills, a customer-focused attitude, and at least a high school diploma or equivalent. Familiarity with fare collection systems, transit information software, and ticketing platforms is typically required. Patience, problem-solving abilities, and a calm demeanor under pressure help you excel in assisting diverse riders and managing challenging situations. These skills ensure efficient service delivery, positive passenger experiences, and effective resolution of transit-related issues.

How much do TTC jobs pay per hour in Toronto?

TTC Customer Service Representatives in Toronto typically earn around $20 to $25 per hour, depending on experience and shift schedules. Starting pay may be lower, with opportunities for raises and advancement based on performance and tenure.

What are TTC Customer Service Representatives?

TTC Customer Service Representatives are employees of the Toronto Transit Commission (TTC) who assist passengers with information, directions, fare issues, and general inquiries about TTC services. They are typically stationed at subway stations, busy transit hubs, or are available by phone and email to address riders' questions and concerns. Their goal is to provide excellent customer service, ensure passenger safety, and help make transit experiences as smooth as possible. They may also handle lost and found items, support accessibility needs, and help resolve complaints. These representatives play a key role in maintaining positive relations between the TTC and its riders.

What qualifications do I need to work at TTC?

To work as a TTC Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle customer inquiries professionally. Prior experience in customer service or transit operations is often preferred, and familiarity with fare systems and scheduling tools can be beneficial.

What is the difference between Ttc Customer Service Representative vs Ttc Call Center Agent?

AspectTtc Customer Service RepresentativeTtc Call Center Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-person at transit stations or officesCall center or remote environment
Employer & Industry UsagePublic transit authority, Toronto Transit CommissionPublic transit, often within transit agencies or third-party providers

Both roles involve assisting customers with transit-related inquiries, but Ttc Customer Service Representatives typically work directly at transit stations, providing face-to-face support, while Ttc Call Center Agents handle inquiries via phone or online. The core skills and credentials are similar, but the work environment differs significantly.

More about Ttc Customer Service Representative jobs
What cities are hiring for Ttc Customer Service Representative jobs? Cities with the most Ttc Customer Service Representative job openings:
What states have the most Ttc Customer Service Representative jobs? States with the most job openings for Ttc Customer Service Representative jobs include:
What job categories do people searching Ttc Customer Service Representative jobs look for? The top searched job categories for Ttc Customer Service Representative jobs are:
Ttc Customer Service Representative jobs near you
Infographic showing various Ttc Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 7% As Needed, 47% Part Time, 8% Temporary, 33% Contract, and 1% Nights. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Little Rock, AR • On-site

$14.25 - $19.50/hr

Part-time

Posted 28 days ago

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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