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Ttc Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

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Ttc Customer Service Representative information

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How much do ttc customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ttc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by TTC Customer Service Representatives, and how are they addressed on the job?

TTC Customer Service Representatives often encounter challenges such as handling high volumes of passenger inquiries, managing stressful situations during service delays, and assisting upset or confused riders. To address these challenges, representatives receive comprehensive training in conflict resolution, effective communication, and TTC system operations. They also work closely with supervisors and team members to ensure coordinated responses and leverage real-time information systems to provide accurate assistance. This supportive environment helps maintain service quality and customer satisfaction, even during peak periods or unexpected disruptions.

What are the key skills and qualifications needed to thrive as a TTC Customer Service Representative?

To thrive as a TTC Customer Service Representative, you need strong communication skills, a customer-focused attitude, and at least a high school diploma or equivalent. Familiarity with fare collection systems, transit information software, and ticketing platforms is typically required. Patience, problem-solving abilities, and a calm demeanor under pressure help you excel in assisting diverse riders and managing challenging situations. These skills ensure efficient service delivery, positive passenger experiences, and effective resolution of transit-related issues.

What is a TTC Customer Service Representative?

TTC Customer Service Representatives are employees of the Toronto Transit Commission (TTC) who assist passengers with information, directions, fare issues, and general inquiries about TTC services. They are typically stationed at subway stations, busy transit hubs, or are available by phone and email to address riders' questions and concerns. Their goal is to provide excellent customer service, ensure passenger safety, and help make transit experiences as smooth as possible. They may also handle lost and found items, support accessibility needs, and help resolve complaints. These representatives play a key role in maintaining positive relations between the TTC and its riders.

What is the difference between Ttc Customer Service Representative vs Ttc Call Center Agent?

AspectTtc Customer Service RepresentativeTtc Call Center Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-person at transit stations or officesCall center or remote environment
Employer & Industry UsagePublic transit authority, Toronto Transit CommissionPublic transit, often within transit agencies or third-party providers

Both roles involve assisting customers with transit-related inquiries, but Ttc Customer Service Representatives typically work directly at transit stations, providing face-to-face support, while Ttc Call Center Agents handle inquiries via phone or online. The core skills and credentials are similar, but the work environment differs significantly.

More about Ttc Customer Service Representative jobs

What cities are hiring for Ttc Customer Service Representative jobs?

Cities with the most Ttc Customer Service Representative job openings:

What states have the most Ttc Customer Service Representative jobs?

States with the most job openings for Ttc Customer Service Representative jobs include:

What job categories do people searching Ttc Customer Service Representative jobs look for?

The top searched job categories for Ttc Customer Service Representative jobs are:

Ttc Customer Service Representative jobs near you
Infographic showing various Ttc Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR - Customer Service Representative

White Plumbing Co

Springfield, MO • On-site

$13 - $18/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago

Job description

White Plumbing, Heating & Air, a trusted name in the plumbing industry, proudly serves clients throughout Springfield, MO. Our focus is on professional excellence and continuous growth, and we're looking for a dynamic person who also holds these values. Join our office as a full-time CSR - Customer Service Representative and take the next big step in your career!
Depending on experience, you earn a competitive wage of $13.00 - $18.00/hour. You also enjoy incredible benefits, such as:
  • Paid medical, Dental, and Life Insurance
  • Paid vacation
  • Paid holidays
  • A 401(k) retirement plan
  • Supplemental insurance
  • Relocation assistance is available and will be discussed during the interview process.
Sounds great, right? Keep reading to learn more about this rewarding position!
DAY IN THE LIFE
You normally work from 8:00 am - 5:00 pm, Monday - Friday.
As a CSR - Customer Service Representative, you ensure seamless communication between our customers and our service team. With an upbeat and friendly attitude, you answer incoming phone calls, schedule appointments, efficiently dispatch field crews, and respond to our customers' questions and concerns. You also manage social media platforms to promote our online presence and facilitate positive customer interactions. Your ability to effectively communicate information contributes to smooth workdays at our office!
REQUIREMENTS
  • High school diploma or equivalent
  • 1+ year of customer service representative experience
  • Proficiency with computers and Microsoft Office applications
  • Self-motivated attitude and a customer-oriented mindset
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a team environment
  • Ability to perform the physical requirements of the job, including using a computer, sitting for extended periods, and moving objects weighing up to 25 lbs.
  • 1+ year of experience with Service Titan, preferred

Customer service experience would be a plus! Experience with ServiceTitan software would also be preferred.
Are you eager to learn more and willing to take direction? Can you multi-task and keep up in a fast-paced environment? Do you want to build a rewarding career with a reputable service company? If YES, we want you as our CSR - Customer Service Representative!
ABOUT US
Since 1989, we have been a trusted company specializing in plumbing and gas work for new construction projects, with a notable focus on multi-family apartments. Recently, in June 2020, we established a service department catering to both residential and commercial systems. Our mission revolves around providing top-notch solutions and quality work while ensuring our clients' trust through our skilled and well-equipped employees. Our down-to-earth, small-business atmosphere is upheld by a team of expertly trained professionals who genuinely care about their colleagues and families. We prioritize creating a fun and supportive work environment, and in recognition of our employees' hard work, we offer excellent wages, benefits, and perks.
MAKE YOUR MOVE!
Our office needs you as our CSR - Customer Service Representative! If you think you're the right fit for this role, fill out our quick initial application today. We're excited to hear from you!
Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.

Apply