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Outbound Customer Service Rep Jobs (NOW HIRING)

Outbound CSR Service Scheduler

Sanford, FL ยท On-site

$13.50 - $18/hr

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is ... Call center reps who want more earning potential * Sales-minded individuals who thrive in a ...

The Customer Service Representative (CSR) is responsible for delivering exceptional customer ... Handle inbound and outbound customer interactions via phone, email, and chat. in Whatnot and TikTok ...

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Outbound Customer Service Rep information

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$10

$18

$26

How much do outbound customer service rep jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for outbound customer service rep in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Outbound Customer Service Rep vs Inbound Customer Service Rep?

AspectOutbound Customer Service RepInbound Customer Service Rep
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, provides support, and resolves issues
Work EnvironmentTypically telecommuting or call centers, often with sales targetsCall centers, customer support centers, or help desks
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, product knowledge
Common Industry UsageSales, telemarketing, customer retentionCustomer support, technical support, service inquiries

While both roles involve customer communication, Outbound Customer Service Reps focus on reaching out proactively to customers, often with sales or retention goals. In contrast, Inbound Customer Service Reps primarily handle incoming inquiries and support requests. Understanding these differences helps job seekers identify the right role based on their skills and career interests.

More about Outbound Customer Service Rep jobs
Infographic showing various Outbound Customer Service Rep job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,096 per year, or $18.3 per hour.

Outbound CSR Service Scheduler

Flotilla Partners

Sanford, FL โ€ข On-site

$13.50 - $18/hr

Full-time

PTO

Posted 10 days ago


Job description

Ready to Get Paid for Performance?
We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment setting.
If you're someone who can stay focused, handle volume, and wants to earn based on production, this is the opportunity for you.
What You'll Be Doing
  • Make high-volume outbound calls daily
  • Follow up with existing and inactive customers
  • Schedule and confirm service appointments
  • Re-engage customers for annual maintenance and services
  • Use CRM systems to track activity, notes, and outcomes
  • Follow call scripts and overcome common objections
  • Maintain consistent call pace throughout your shift

What We're Looking For (Preferred)
  • Outbound and/or inbound call center experience
  • Customer service or sales background
  • Experience using a CRM system
  • Bilingual is a plus

Compensation
  • Competitive hourly pay
  • Commission on performance
  • Opportunity to increase earnings based on production

Why This Role Stands Out
  • Clear expectations and performance structure
  • Consistent workflow - no guessing what to do
  • Opportunity to grow into higher-level roles
  • Be part of a team that values accountability and results

Who This is Perfect For
  • Call center reps who want more earning potential
  • Sales-minded individuals who thrive in a structured environment
  • Self-starters who don't need to be micromanaged

Requirements
Non-Negotiables (Must Have)
  • Comfortable on the phone for the entire shift
  • Strong work ethic and self-motivation
  • Coachable and open to feedback
  • Basic typing and computer skills
  • Reliable personal transportation

Benefits
Great Hourly Pay
Benefits at full time after 90 days
PTO
Great Commission incentives!