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Outbound Customer Service Rep Jobs (NOW HIRING)

Datamark, Inc.

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

HelloGov AI

Customer Service Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Through direct outbound outreach, you will assist customers with their applications, address ...

Robert Half

Customer Service Representative

Syracuse, NY · On-site

$19 - $20/hr

... outbound customer communications to provide updates, clarify order information, and support ongoing account needs. • At least 1 year of experience in customer service, order processing, or a ...

HelloGov AI

Customer Service Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Through direct outbound outreach, you will assist customers with their applications, address ...

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Outbound Customer Service Rep information

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$18

$26

How much do outbound customer service rep jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for outbound customer service rep in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Outbound Customer Service Rep vs Inbound Customer Service Rep?

AspectOutbound Customer Service RepInbound Customer Service Rep
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, provides support, and resolves issues
Work EnvironmentTypically telecommuting or call centers, often with sales targetsCall centers, customer support centers, or help desks
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, product knowledge
Common Industry UsageSales, telemarketing, customer retentionCustomer support, technical support, service inquiries

While both roles involve customer communication, Outbound Customer Service Reps focus on reaching out proactively to customers, often with sales or retention goals. In contrast, Inbound Customer Service Reps primarily handle incoming inquiries and support requests. Understanding these differences helps job seekers identify the right role based on their skills and career interests.

More about Outbound Customer Service Rep jobs
What job categories do people searching Outbound Customer Service Rep jobs look for? The top searched job categories for Outbound Customer Service Rep jobs are:
Customer Service Representative

Customer Service Representative

Burnetts Staffing

Dallas, TX

$17 - $18/hr

Full-time

Medical, Dental, Vision

Posted 13 days ago

Job description

We are seeking a Customer Service Representative in Dallas, TX to manage inbound and outbound customer communications, schedule service appointments, maintain email requests, and ensure timely daily invoicing. This role is responsible for keeping customer accounts updated, preparing technicians’ work schedules, and tracking job completion to ensure efficient service delivery. The ideal candidate will build strong relationships with technicians, support scheduling adjustments as needed, and help maintain high-quality performance in a fast-paced environment. Strong communication skills, attention to detail, and a positive, customer-focused attitude are essential for success in this role.
Requirements:
  • Strong customer service skills and a friendly, professional attitude.
  • Basic computer skills, including email, data entry, and navigating multiple systems.
  • Ability to stay organized, multitask, and work well in a fast-paced team environment.

Hours: Monday through Friday, 8:00am to 4:30pm
Benefits:
  • Medical, Dental, Vision, and Life Insurance
  • Paid Time Off and Vacation
  • 401(k)
Compensation: $17.00 to $18.00 per hour
For immediate consideration, apply now!
MM358119277

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