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Outbound Customer Service Rep Jobs (NOW HIRING)

Customer Service Representative HelloGov AI is a Miami-based startup transforming how people ... Through direct outbound outreach, you will assist customers with their applications, address ...

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Key Responsibilities: Managing inbound and outbound customer communications (email and phone ... Prior CSR experience (logistics/warehouse experience preferred) Strong email communication skills ...

Customer Service Representative

$16.50 - $22.25/hr

Through applying Premera's core values and competencies, the CSR II provides inbound and outbound customer service support while ensuring delivery of accurate, complete, and timely information. CSR ...

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Outbound Customer Service Rep information

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$10

$18

$26

How much do outbound customer service rep jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for outbound customer service rep in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Outbound Customer Service Rep vs Inbound Customer Service Rep?

AspectOutbound Customer Service RepInbound Customer Service Rep
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, provides support, and resolves issues
Work EnvironmentTypically telecommuting or call centers, often with sales targetsCall centers, customer support centers, or help desks
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, product knowledge
Common Industry UsageSales, telemarketing, customer retentionCustomer support, technical support, service inquiries

While both roles involve customer communication, Outbound Customer Service Reps focus on reaching out proactively to customers, often with sales or retention goals. In contrast, Inbound Customer Service Reps primarily handle incoming inquiries and support requests. Understanding these differences helps job seekers identify the right role based on their skills and career interests.

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