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Outbound Customer Service Rep Jobs (NOW HIRING)

Customer Service Representative I

El Paso, TX

$14.50 - $19.75/hr

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Customer Service Representative

Wauseon, OH

$15 - $20.50/hr

The Customer Service Representative (CSR) is charged with accepting and accurately processing ... Complete outbound customer calls as needed to support the sales and service needs of the Banking ...

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Through direct outbound outreach, you will assist customers with their applications, address ...

... outbound customer communications to provide updates, clarify order information, and support ongoing account needs. • At least 1 year of experience in customer service, order processing, or a ...

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Through direct outbound outreach, you will assist customers with their applications, address ...

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Outbound Customer Service Rep information

See salary details

$10

$18

$26

How much do outbound customer service rep jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for outbound customer service rep in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Outbound Customer Service Rep vs Inbound Customer Service Rep?

AspectOutbound Customer Service RepInbound Customer Service Rep
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, provides support, and resolves issues
Work EnvironmentTypically telecommuting or call centers, often with sales targetsCall centers, customer support centers, or help desks
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, product knowledge
Common Industry UsageSales, telemarketing, customer retentionCustomer support, technical support, service inquiries

While both roles involve customer communication, Outbound Customer Service Reps focus on reaching out proactively to customers, often with sales or retention goals. In contrast, Inbound Customer Service Reps primarily handle incoming inquiries and support requests. Understanding these differences helps job seekers identify the right role based on their skills and career interests.

More about Outbound Customer Service Rep jobs
Infographic showing various Outbound Customer Service Rep job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $38,096 per year, or $18.3 per hour.
Customer Service Representative (Full Time)

Customer Service Representative (Full Time)

FIRST UNITED BANK

Lubbock, TX

$13.75 - $18.75/hr

Full-time

Re-posted 28 days ago


Job description

First United Bank is accepting applications for a Full Time Customer Service Representative in our Operations Center.

As a Customer Service Representative, you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning bank operations, regulations, transaction processing, and other inquiries as required by business objectives. 

Additional responsibilities include:

  • Identifying customer needs and suggesting appropriate resolutions, products and services
  • Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions
  • Complete wire transfers
  • Issue EMV Chip Debit Cards
  • Perform debit card maintenance
  • Generate routine department reports
  • Minor bookkeeping duties
  • Participates in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required

Minimum Qualifications: We are seeking individuals who will provide professional, reliable, and prompt service to our customers.  The ideal candidate will have:

  • Consistent customer care experience, preferably in financial services
  • Candidate must have a High School diploma or GED
  • Excellent written / verbal communication and customer service skills
  • Computer proficiency and familiarity with Microsoft programs
  • Ability to meet training standards is also required
  • Must be able to work flexible hours and/or extended hours as business requires

First United Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.