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Invoicing Customer Service Representative Jobs in Quebec

Customer Service Representative Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of ...

We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM. Results driven, the Customer Service ...

We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM. Results driven, the Customer Service ...

$21/hr

Position Summary The Customer Service Representatives will serve Atlas Disposal customers by providing information and resolution of product and service-related topics over the phone, by email, and ...

New

Automotive Customer Service/Invoicing Clerk Accelerate your potential Geared for the driven Are you enthusiastic, motivated and interested in the automotive business? If so, we want to hear from you!

Automotive Customer Service/Invoicing Clerk Accelerate your potential Geared for the driven Are you enthusiastic, motivated and interested in the automotive business? If so, we want to hear from you!

CA$23.50/hr

Customer Service Representative We're hiring full-time inbound service representatives! You'll be ... and invoicing discrepancies, apply credit, and facilitate returns. * Manage and mitigate risk by ...

Description The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first ...

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Invoicing Customer Service Representative information

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.

What are popular job titles related to Invoicing Customer Service Representative jobs in Quebec?

For Invoicing Customer Service Representative jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Quebec look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Quebec are:

What cities in Quebec are hiring for Invoicing Customer Service Representative jobs?

Cities in Quebec with the most Invoicing Customer Service Representative job openings:

Infographic showing various Invoicing Customer Service Representative job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Full-time

Posted 28 days ago


Job description

Customer Service Representative


Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.


We are seeking a Customer Service Representative to join our team in Montreal!


The successful candidate will be responsible for communicating with customers on service capabilities, work order input, coordination with dispatch and to provide information on shipment status.


Job Responsibilities and Duties:

  • Provides information to customers on service capabilities and capacity availability.
  • Enters order information directly into computer system, accurately and on a timely basis.
  • Resolves service issues.
  • Schedules appointment times as required meeting designated delivery windows set by the customer.
  • Communicates with customers (shippers, consignees and third parties as required) to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times and alternative solutions where possible.
  • Performs other duties as requested.


Abilities and Skills:

  • Excellent organizational, interpersonal communication and computer skills.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Recognize problems, identify possible causes and resolve routine problems.
  • Ability to establish and maintain professional atmosphere for, co-workers and customers.


Qualifications:

  • 1 year of transport customer service.
  • Strong attention to detail, and very good local geographical knowledge.
  • Bring energy, enthusiasm and a positive attitude to the job.
  • Excellent verbal/written communication skills.