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Invoicing Customer Service Representative Jobs in Arizona

Heritage

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview & Purpose The Customer Service Representative (CSR) plays a critical role in ensuring ... Strong mathematical skills for invoicing and order processing (calculating taxes, discounts ...

RelaDyne LLC

Customer Service Representative

Glendale, AZ · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're looking for a customer-focused Customer Service Representative to join our team. In this role ... Process and track customer orders accurately * Assist with invoicing, billing questions, and order ...

RelaDyne

Customer Service Representative

Glendale, AZ · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're looking for a customer-focused Customer Service Representative to join our team. In this role ... Process and track customer orders accurately * Assist with invoicing, billing questions, and order ...

RelaDyne

Customer Service Representative

Glendale, AZ

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're looking for a customer-focused Customer Service Representative to join our team. In this role ... Process and track customer orders accurately * Assist with invoicing, billing questions, and order ...

BLEUWAVE COMPANIES

Customer Service Representative

Tempe, AZ · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Position Summary The Customer Service Representative / Scheduling Coordinator is the first point of ... Track job progress and follow up with customers to ensure satisfaction. * Assist with invoicing ...

Max Auto Glass Car

Customer Service Representative

Tucson, AZ · On-site

$3.0K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Invoicing - Inventory - and Auditing • Sourcing and ordering auto glass parts • Scheduling ... Must be an experienced customer service representative who has previous experience with data entry.

Max Auto Glass

Customer Service Representative

Tucson, AZ · On-site

$3.0K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Invoicing - Inventory - and Auditing * Sourcing and ordering auto glass parts * Scheduling clients ... Must be an experienced customer service representative who has previous experience with data entry.

Clopay

Customer Service Representative

Gilbert, AZ · On-site

$16 - $21.75/hr

We currently have an opening for a Customer Service Representative in our Gilbert location ... Manage all system invoicing on COD and open-term accounts. * Manage bookkeeping procedures required ...

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Invoicing Customer Service Representative information

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support systems.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing clerks, accounts receivable specialists, and invoicing customer service representatives. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely billing for goods or services.

What are popular job titles related to Invoicing Customer Service Representative jobs in Arizona?

For Invoicing Customer Service Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Arizona look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Arizona are:

What cities in Arizona are hiring for Invoicing Customer Service Representative jobs?

Cities in Arizona with the most Invoicing Customer Service Representative job openings:

Invoicing Customer Service Representative jobs near you
Infographic showing various Invoicing Customer Service Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

Heritage Exposition Services

Phoenix, AZ • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Job Overview & Purpose
The Customer Service Representative (CSR) plays a critical role in ensuring a superior customer experience and supporting event service requirements. This individual is responsible for order execution, exhibitor support, on-site trade show services, and vendor product shipments.
As a frontline customer contact, the CSR must be organized, detail-oriented, and proactive, with the ability to multi-task and effectively communicate with clients and internal teams. This position requires collaboration with various departments to establish production schedules and ensure smooth execution on-site.
Reports to: Customer Service Representative Manager
Key Responsibilities & Duties
Primary Responsibilities
  • Customer Follow-Up & Engagement - Assist in customer communication, responding to inquiries, and providing updates to ensure a seamless exhibitor experience.
  • Order Management & Data Entry - Accurately enter exhibitor orders into the Heritage system, ensuring all customer requests and changes are recorded efficiently.
  • Phone & Email Support - Answer client calls and emails, addressing their questions, concerns, and service needs in a professional manner.
  • On-Site Trade Show Support - Assist with customer service operations at trade show venues, ensuring exhibitor needs are met and logistics run smoothly.
  • Invoice & Payment Processing - Calculate figures such as discounts, commissions, taxes, and total prices for invoicing purposes.
  • Production Coordination - Collaborate with other departments to establish production schedules and ensure timely execution of services.

Additional Responsibilities
  • Travel & On-Site Service Assistance - Available for paid travel to trade shows, including overnight stays and weekend/extended hours when necessary.
  • Process Improvement & Task Management - Identify opportunities for operational improvements, ensuring workflow efficiency.
  • Administrative & Office Support - Assist with filing, document management, and internal communications.
  • Customer Issue Resolution - Proactively address and resolve exhibitor concerns, escalating issues when necessary.

Work Environment & Physical Demands
This position is full-time and in-person, requiring regular travel to trade show sites and on-site customer service operations. Travel will be required for event setup, execution, and teardown, and employees must be available for weekend work and extended hours as needed, depending on show schedules.
Frequent periods of sitting, standing, walking, and typing. Ability to lift up to 25 lbs.. Periodic bending, reaching, twisting, carrying, pushing, and pulling.
Heritage Exposition Services is a DRUG-FREE WORKPLACE and requires pre-employment drug and background screenings.
Requirements
Required Skills & Qualifications
Required:
  • 1-3 years of experience in customer service, hospitality, sales, or event support.
  • Proficiency in:
    • Microsoft Excel (data entry, reporting)
    • Microsoft Outlook (email and scheduling)
    • Microsoft Word (documentation)
    • Google Docs (collaborative processing)
  • Strong mathematical skills for invoicing and order processing (calculating taxes, discounts, percentages).
  • Excellent verbal and written communication skills with a strong customer service mindset.
  • Highly organized and detail-oriented with the ability to multi-task in a fast-paced environment.
  • Ability to work independently and proactively solve problems while maintaining professionalism.
  • Valid driver's license and reliable form of transportation

Preferred:
  • Previous experience in the hospitality, event services, or sales industries.
  • Experience handling order processing and exhibitor services for trade shows or large-scale events.
  • Experience with customer relationship management (CRM) systems.

At Heritage Exposition Services, we require all team members to uphold our H-Hour Service commitment, ensuring that every client receives the highest quality experience-no exceptions. Our team is dedicated to excellence, responsiveness, and professionalism in every interaction, maintaining the standards that set us apart in the industry.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401(k)) with employer match when applicable
  • Employee Stock Ownership Plan (ESOP) - eligible employees participate in the company's long-term growth and success
  • Paid Time Off (Vacation, Sick & Paid Holidays)
  • Training & Professional Development
  • Career growth opportunities within a nationwide, employee-owned organization

Heritage Exposition Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws. All employment decisions are based on qualifications, merit, and business needs.

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