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Invoicing Customer Service Representative Jobs in Minnesota

Dixon

Customer Service Representative

New Richland, MN · On-site

$15.75 - $21.25/hr

Customer Service Representative Location: N25 W23040 Paul Road, Pewaukee, WI 53072 Work Hours: 8:00 ... Additional responsibilities include accounts receivable functions, customer invoicing, file ...

Triangle

Customer Service Representative

Brooklyn Park, MN · On-site

$16.75 - $22.75/hr

Job Title: Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC ... Prepare packing slips and shipping documentation; provide invoicing details to Accounts Receivable

Minnesota Jobs

Customer Service Rep - Gauging

Minneapolis, MN · On-site

$16.75 - $22.75/hr

Senior Customer Service Representative Join our team at Thermo Fisher Scientific as a Senior ... invoicing, and logistics coordination. • Demonstrated leadership by influencing cross-functional ...

Alltech

Customer Service Representative

Worthington, MN · On-site

$16 - $21.75/hr

... Customer Service Representative at our Worthington, MN facility. This position will assist the ... invoicing; performing any other duties as they are assigned. Qualified candidates will possess a ...

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Invoicing Customer Service Representative information

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.

What are popular job titles related to Invoicing Customer Service Representative jobs in Minnesota?

For Invoicing Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Minnesota look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Invoicing Customer Service Representative jobs?

Cities in Minnesota with the most Invoicing Customer Service Representative job openings:

Invoicing Customer Service Representative jobs near you

Customer Service Representative

Triangle Services

Minneapolis, MN • On-site

$16.75 - $22.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title: Customer Service Representative (CSR)
Company: Triangle Dies & Supplies (DFC Manufacturing Group)
Location: Brooklyn Park, MN
Job Type: Full-time | Hourly (Non-exempt)
About Triangle Dies & Supplies
Triangle Dies & Supplies is a long-standing manufacturer of steel rule cutting dies and die supplies that supports packaging and converting customers with specialized tooling solutions. We're known for delivering responsive service, strong product knowledge, and dependable turnaround times. As part of the DFC Manufacturing Group, we offer stability, growth, and the support of a broader manufacturing network.
If you enjoy being the key connection between customers, sales, design/CAD, and production-and you thrive in a fast-paced, deadline-driven environment-this role is for you.
Position Summary
The Customer Service Representative (CSR) is responsible for coordinating customer orders from start to finish while ensuring accuracy, clear communication, and on-time delivery. You will serve as the primary point of contact for customers and sales reps, working closely with internal teams to keep jobs moving smoothly through the production process.
Key Responsibilities
  • Serve as the primary contact for customers and sales reps regarding specifications, pricing, and order status
  • Review incoming orders and customer-provided materials for completeness and accuracy; verify details and approvals
  • Coordinate job scheduling with internal production teams and outside vendors as needed
  • Communicate proactively throughout production to resolve issues, confirm details, and ensure customer satisfaction
  • Enter orders, maintain job records, and manage priorities/logs to support on-time completion
  • Partner with design/CAD teams on artwork coordination, revisions, and file readiness
  • Prepare packing slips and shipping documentation; provide invoicing details to Accounts Receivable
  • Support additional customer service and administrative tasks as needed to keep operations running smoothly
Qualifications
  • High school diploma or equivalent required (Associate degree preferred)
  • 3-5 years of customer service experience (manufacturing or printing/packaging environment preferred)
  • Strong attention to detail and organization; ability to manage multiple priorities and deadlines
  • Excellent communication skills (phone, email, and in-person) with a customer-first mindset
  • Proficiency with Microsoft Office (Excel, Outlook, Word) and ability to learn order entry/ERP systems
  • Helpful but not required: ability to read/interpret blueprints or CAD drawings; comfort with basic math and problem-solving
Work Environment
This role is primarily in an office setting within a production environment. You may occasionally interact with the plant floor and production teams. The work is deadline-driven and requires accuracy, responsiveness, and professionalism.

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