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Invoicing Customer Service Representative Jobs in Minnesota

TEKsystems

Customer Service Representative

Roseville, MN · On-site

$20/hr

Customer Service Representative Pay Rate: $20.00/hour Position Type: Contract (6 Months) Schedule ... Perform basic administrative and clerical tasks. * Assist with simple invoicing and data entry ...

TEKsystems

Customer Service Representative

Roseville, MN · On-site

$20/hr

Customer Service Representative Pay Rate: $20.00/hour Position Type: Contract (6 Months) Schedule ... Perform basic administrative and clerical tasks. * Assist with simple invoicing and data entry ...

Taco Johns

Customer Service Representative

Sartell, MN · On-site

$12 - $15/hr

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in Sartell, MN! Looking for a part-time job that actually works around ...

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Invoicing Customer Service Representative information

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.

What are popular job titles related to Invoicing Customer Service Representative jobs in Minnesota?

For Invoicing Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Minnesota look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Invoicing Customer Service Representative jobs?

Cities in Minnesota with the most Invoicing Customer Service Representative job openings:

Invoicing Customer Service Representative jobs near you

Customer Service Representative

Saluda Medical

Minneapolis, MN • On-site

$16.75 - $22.75/hr

Full-time

Posted 8 days ago

Job description

Saluda Medical is a commercial-stage medical device company focused on developing treatments for chronic neurological conditions using its novel closed-loop neuromodulation platform. The company's proprietary technology senses and measures neural responses to stimulation and automatically adjusts therapy based on real-time neurophysiological feedback.
Saluda Medical's first product, the Evoke® System, is designed to deliver known, consistent, and personalized spinal cord stimulation therapy by objectively measuring neural responses and maintaining therapy within a prescribed therapeutic window. Saluda Medical is headquartered in Minneapolis, Minnesota.
At Saluda, we challenge boundaries. We innovate and think beyond the conventional. Our focus is to revolutionize the standard of care in neuromodulation to positively impact patient's lives.
Due to exciting increased growth, we are seeking a dynamic individual to join our team as a Customer Service Representative. The Customer Service Representative serves as a primary point of contact for both customers and Saluda field employees. This pivotal role involves managing customer data, overseeing sales order processing, coordinating deliveries, and ensuring optimal field inventory levels.
What You'll Do:
  • Delivering expert, friendly, and attentive customer service.
  • Evaluating and addressing customer service concerns promptly and effectively.
  • Handling customer inquiries via phone and email with efficiency and professionalism.
  • Collaborating closely with the Logistics/Warehouse team to ensure timely and professional resolution of customer inquiries.
  • Monitor inventory levels and case need on a per-order basis to ensure appropriate fulfillment and timely delivery.
  • Coordinating with transport, courier, and mail services as needed.
  • Effectively troubleshooting issues and providing optimal solutions to customer concerns.
  • Managing and updating customer data in QAD.
  • Inputting and managing order details in QAD.
  • Providing backup assistance to Customer Service and warehouse colleagues
  • Supporting the Finance team with invoicing processes.
  • Providing backup assistance to global Customer Service colleagues.
  • Contributing to special projects and performing additional duties as assigned.
  • Processing warehouse requests Outgoing.
  • Process inventory receipts and transactions in system.
  • Processing field returns.
  • Prepping of products for sterilization.
  • Ensure adherence to all quality regulations.
  • Ability to stand for long periods of time, sit for long periods of time, and lift 40 lbs
  • Ability to work until 7 pm.

What You'll Bring:
  • 2+ years of proven experience in a Customer Service role.
  • Bachelor's degree.
  • Experience in the medical device industry or a regulated field.
  • Ability to identify and implement process improvements to enhance Customer Service efficiency.
  • Eagerness to expand responsibilities and grow within the Supply Chain organization.
  • Demonstrated commitment to providing exceptional customer service.
  • Professional and courteous phone etiquette.
  • Excellent communication and negotiation abilities, with a knack for resolving conflicts.
  • Proficiency in administrative tasks including word processing, data entry, and filing.
  • Familiarity with ERP and Customer Management systems such as QAD, Salesforce, or similar.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and adept at using databases and online systems.
  • Ability to effectively manage multiple priorities.
  • Capable of working independently or collaboratively within a team.
  • Reliable with a strong work ethic and enthusiasm for the role.

Our Core Values:
  • People - Our first responsibility is to the patients we serve
  • Integrity - Do the right thing
  • Pioneering - Lead Boldly, Change Lives, Disrupt the Status-Quo
  • Performance - Win together - Deliver with Excellence

Saluda Medical embraces diversity and equal opportunity. We are committed to building a team representative of a variety of backgrounds, perspectives and skills. We believe people are the source of our inspiration and innovation.
Saluda Medical does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Saluda Medical's approved agency list. Unsolicited resumes or candidate information submitted to Saluda Medical by search/recruiting agencies not already on Saluda Medical's approved agency list shall become the property of Saluda Medical.

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