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Invoicing Customer Service Representative Jobs (NOW HIRING)

DPDHL

Customer Service Representative

Desoto, TX · On-site

$20.75/hr

Customer Service Rep Shift: First Shift Schedule: Monday-Thursday 5:00am-3:30pm Pay: $20.75 ... Assures proper invoicing of accounts by verifying computer generated invoices. * Maintains a good ...

XPO

Customer Service Representative

Carlisle, PA · On-site

$15.50 - $21.25/hr

... invoicing questions * Perform general clerical duties as assigned, including answering and ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

XPO Logistics

Customer Service Representative

Carlisle, PA · On-site

$15.50 - $21.25/hr

... invoicing questions * Perform general clerical duties as assigned, including answering and ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

Triangle

Customer Service Representative

Brooklyn Park, MN · On-site

$16.75 - $22.75/hr

Job Title: Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC ... Prepare packing slips and shipping documentation; provide invoicing details to Accounts Receivable

DSV A/S

Customer Service Agent, CSR

Goodyear, AZ · On-site

$16.25 - $22/hr

Customer Service Agent, CSR Time Type: Full Time POSITION SUMMARY The CSR is responsible for ... Assure proper invoicing of accounts by verifying customers as required. * Handles returned ...

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How much do invoicing customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for invoicing customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.
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What job categories do people searching Invoicing Customer Service Representative jobs look for?

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Invoicing Customer Service Representative jobs near you
Infographic showing various Invoicing Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

DPDHL

Desoto, TX • On-site

$20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

This req is for Customer Service Representative on 1st shift

Position: Customer Service Rep

Shift: First Shift

Schedule: Monday-Thursday 5:00am-3:30pm

Pay: $20.75

  • Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
  • Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
  • Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
  • Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
  • Assures proper invoicing of accounts by verifying computer generated invoices.
  • Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Reports customer feedback to management, including any signs of customer dissatisfaction.
  • Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
  • Performs paperwork associated with orders including the maintenance of customer files.
  • Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.

    Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:

    - Affordable medical, dental, and vision coverage available beginning on your 30thday

    - PTO program for all associates, including paid holidays and vacation

    - 401(k) with generous company match

    - Tuition reimbursement program

    - Excellent training and career advancement opportunities

    Grow your skills. Shape your world.


Role Purpose:

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities:

  • Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
  • Maintain customer records and update account information.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
  • Perform other duties as assigned.

Required Education and Experience:

  • High School Diploma or Equivalent
  • 0-12 months of system, data entry or reporting experience
  • 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

Employment Type: FULL_TIME

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