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Invoicing Customer Service Representative Jobs (NOW HIRING)

XPO Logistics

Customer Service Representative

Tomah, WI · On-site

$22.10/hr

... invoicing questions * Perform general clerical duties as assigned, including answering and ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

Graymont

Customer Service Representative

$16.50 - $22.25/hr

The CSR will also address customer concerns and contribute to ongoing service improvements ... Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth ...

Graymont Limited

Customer Service Representative

$16.50 - $22.25/hr

The CSR will also address customer concerns and contribute to ongoing service improvements ... Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth ...

SGF Global

Customer Service Representative

Rosharon, TX · On-site

$14.25 - $19.50/hr

Customer Service Representative Location: Rosharon, TX Employment Type: Contract About the Role We ... Maintain record of asset delivery progress and invoicing. * Interact with Production, Buyer, and ...

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

... invoicing questions * Perform general clerical duties as assigned, including answering and ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

... invoicing questions * Perform general clerical duties as assigned, including answering and ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

XPO Logistics

Customer Service Representative

Nogales, AZ

$14.25 - $19.50/hr

... invoicing questions * Perform general clerical duties as assigned, including answering and ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

AA2IT

Customer Service Rep

Durham, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative Pay Rate: 35/HR Location: 2 T.W.Alexander Drive, Research Triangle ... Responsible for order processing from receipt of order, delivery of goods and invoicing. Primary ...

XPO

Customer Service Representative

Nogales, AZ

$14.25 - $19.50/hr

... invoicing questions * Perform general clerical duties as assigned, including answering and ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

Capital Chevrolet

Customer Service Rep

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Carolinas Collision Centers, a division of Capital Automotive Group ... Handle administrative tasks including data entry, filing, and invoicing support * Maintain a ...

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Invoicing Customer Service Representative information

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How much do invoicing customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for invoicing customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Invoicing Customer Service Representative, and why are they important?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What does an Invoicing Customer Service Representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

What are some common challenges faced by Invoicing Customer Service Representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.
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What cities are hiring for Invoicing Customer Service Representative jobs? Cities with the most Invoicing Customer Service Representative job openings:
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Invoicing Customer Service Representative jobs near you
Infographic showing various Invoicing Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 13% As Needed, 15% Full Time, 69% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

XPO Logistics

Tomah, WI • On-site

$22.10/hr

Full-time

Posted 13 days ago

XPO rating

7.1

Company rating: 7.1 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

196th of 352 rated logistics

Job description

What you'll need to succeed as a Customer Service Representative at XPO
Minimum qualifications:
  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:
  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job
Pay, benefits and more:
  • Pay starts at $22.10
  • Shift: 1600 - 2030
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you'll do on a typical day:
  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:
  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.

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About XPO

Sourced by ZipRecruiter

Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.

Industry

Import-export

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

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