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Invoicing Customer Service Representative Jobs (NOW HIRING)

Clopay

Customer Service Representative

Sullivan, WI · On-site

$16 - $21.75/hr

We have an excellent opportunity for a Customer Service Representative in our Madison, WI ... Manage all system invoicing on COD and open-term accounts. * Manage bookkeeping procedures required ...

RelaDyne

Customer Service Representative

Glendale, AZ · On-site

$14.50 - $19.75/hr

We're looking for a customer-focused Customer Service Representative to join our team. In this role ... Process and track customer orders accurately * Assist with invoicing, billing questions, and order ...

Graymont Limited

Customer Service Representative

$16.50 - $22.25/hr

The CSR will also address customer concerns and contribute to ongoing service improvements ... Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth ...

XPO Logistics

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 ... Communicate and coordinate with terminal and shop locations about commercial invoicing * Answer and ...

XPO

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 ... Communicate and coordinate with terminal and shop locations about commercial invoicing * Answer and ...

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Invoicing Customer Service Representative information

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How much do invoicing customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for invoicing customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing clerks, accounts receivable specialists, and invoicing customer service representatives. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely billing for goods or services.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support systems.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.
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What states have the most Invoicing Customer Service Representative jobs?

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What job categories do people searching Invoicing Customer Service Representative jobs look for?

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Invoicing Customer Service Representative jobs near you
Infographic showing various Invoicing Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Clopay

Sullivan, WI • On-site

$16 - $21.75/hr

Full-time

Retirement, PTO

Re-posted 11 hours ago

Clopay rating

7.6

Company rating: 7.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

234th of 540 rated manufacturers

Job description

Clopay Corporation is North America’s largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.

We have an excellent opportunity for a Customer Service Representative in our Madison, WI Distribution Center.

In this position, the successful candidate will perform the following job responsibilities:

  • Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
  • Assist in pricing of quotes and orders under automation system controls.
  • Balance daily invoice edit.
  • Audit open order reports weekly.
  • Follow up on customers' claims for credit.
  • Manage all system invoicing on COD and open-term accounts.
  • Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.
  • Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
  • Distribute all incoming and outgoing mail.
  • Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
  • Various administrative duties

Job Requirements:

  • A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment.
  • Basic computer skills are required with a familiarity of Microsoft Office Products.
  • Previous clerical or office experience is beneficial.

Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan.

Please visit our website at www.clopaydoor.com for more information about our company.

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