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Part Time Aetna Customer Service Representative Jobs

Openwork is currently assisting a local client in their search to for a part-time Customer Service Representative in Spartanburg. As a CSR you will be responsible for office duties as well as ...

Part Time Customer Service Rep

Omaha, NE · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) provides the first point of contact for all customers ... Part Time position, 20-25 hrs per week with rotating Saturday mornings. Exchange Bank is an Equal ...

Part Time CSR

Denver, CO · On-site

$22/hr

We are seeking a reliable, customer-focused Part-Time Customer Service Representative (CSR) to support our front office operations. This position serves as a backup to the primary CSR and plays a ...

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Part Time Aetna Customer Service Representative information

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$9

$18

$26

How much do part time aetna customer service representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for part time aetna customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a part time Aetna Customer Service Representative?

Part Time Aetna Customer Service Representatives are employees who assist Aetna's customers, usually by phone, email, or chat, on a part-time basis. Their primary responsibilities include answering questions about health insurance plans, resolving issues related to billing or claims, and providing general support to policyholders. Working part time means they typically work fewer than 40 hours per week, which can offer more flexibility. These representatives play a vital role in ensuring customer satisfaction and helping members understand their benefits.

What are the key skills and qualifications needed to thrive as a part time Aetna Customer Service Representative?

To thrive as a Part Time Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are typically required. Patience, empathy, and active listening enable representatives to effectively address customer concerns and ensure positive interactions. These skills are crucial for providing accurate information, resolving issues efficiently, and maintaining high customer satisfaction in a healthcare environment.

What is the difference between Part Time Aetna Customer Service Representative vs Part Time UnitedHealth Group Customer Service Representative?

AspectPart Time Aetna Customer Service RepresentativePart Time UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentCall centers, remote or onsite healthcare supportCall centers, remote or onsite healthcare support
Employer & Industry UsageAetna, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the health insurance industry, often requiring similar credentials and work environments. The main difference lies in the employer, with Aetna and UnitedHealth Group being leading health insurance providers. Candidates should consider specific company policies and benefits when choosing between the two roles.

What are the most common challenges faced by part time Aetna Customer Service Representatives, and how are they supported in overcoming them?

Part-time Aetna Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex insurance inquiries, and adapting to frequent policy updates. To help navigate these challenges, Aetna provides comprehensive training, ongoing access to knowledge bases, and support from experienced supervisors. Team collaboration and regular feedback sessions also play a key role in ensuring representatives feel equipped and confident in delivering excellent service. Additionally, part-time schedules allow for flexibility, helping employees balance work with personal commitments.
What cities are hiring for Part Time Aetna Customer Service Representative jobs? Cities with the most Part Time Aetna Customer Service Representative job openings:
What are the most commonly searched types of Aetna Customer Service Representative jobs? The most popular types of Aetna Customer Service Representative jobs are:
What states have the most Part Time Aetna Customer Service Representative jobs? States with the most job openings for Part Time Aetna Customer Service Representative jobs include:

Part-Time CSR

Openwork, LLC

Spartanburg, SC

$15/hr

Part-time

Re-posted 25 days ago


Job description

Openwork is currently assisting a local client in their search to for a part-time Customer Service Representative in Spartanburg. As a CSR you will be responsible for office duties as well as customer correspondence. Apply Now if you are looking for a Part-time Customer Service role!
Responsibilities for this Customer Service Representative job include:

- Answering customer emails and phone calls
- Tracking orders using Excel
- Data entry
- General office and administrative duties

Qualifications

- Working knowledge of Excel
- Being able to multitask
- Strong attention to detail
- Good phone and email etiquette
Shift/Schedule: Monday-Friday 1pm-5pm
Pay: $15/hr
Click on Apply Now to be considered for this Part-Time Customer Service Role in Spartanburg or you can visit our website openwork.com to search for other opportunities that are currently available.