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Part Time Aetna Customer Service Representative Jobs

Openwork, LLC

Part-Time CSR

Spartanburg, SC · On-site

$15/hr

Openwork is currently assisting a local client in their search to for a part-time Customer Service Representative in Spartanburg. As a CSR you will be responsible for office duties as well as ...

Exchange Bank

Part Time Customer Service Rep

Omaha, NE · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) provides the first point of contact for all customers ... Part Time position, 20-25 hrs per week with rotating Saturday mornings. Exchange Bank is an Equal ...

Endless Corporation

Part Time CSR

Denver, CO · On-site

$22/hr

We are seeking a reliable, customer-focused Part-Time Customer Service Representative (CSR) to support our front office operations. This position serves as a backup to the primary CSR and plays a ...

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Part Time Aetna Customer Service Representative information

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How much do part time aetna customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for part time aetna customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Part Time Aetna Customer Service Representatives?

Part Time Aetna Customer Service Representatives are employees who assist Aetna's customers, usually by phone, email, or chat, on a part-time basis. Their primary responsibilities include answering questions about health insurance plans, resolving issues related to billing or claims, and providing general support to policyholders. Working part time means they typically work fewer than 40 hours per week, which can offer more flexibility. These representatives play a vital role in ensuring customer satisfaction and helping members understand their benefits.

What are the key skills and qualifications needed to thrive as a Part Time Aetna Customer Service Representative, and why are they important?

To thrive as a Part Time Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are typically required. Patience, empathy, and active listening enable representatives to effectively address customer concerns and ensure positive interactions. These skills are crucial for providing accurate information, resolving issues efficiently, and maintaining high customer satisfaction in a healthcare environment.

What is the difference between Part Time Aetna Customer Service Representative vs Part Time UnitedHealth Group Customer Service Representative?

AspectPart Time Aetna Customer Service RepresentativePart Time UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentCall centers, remote or onsite healthcare supportCall centers, remote or onsite healthcare support
Employer & Industry UsageAetna, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the health insurance industry, often requiring similar credentials and work environments. The main difference lies in the employer, with Aetna and UnitedHealth Group being leading health insurance providers. Candidates should consider specific company policies and benefits when choosing between the two roles.

What are the most common challenges faced by part-time Aetna Customer Service Representatives, and how are they supported in overcoming them?

Part-time Aetna Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex insurance inquiries, and adapting to frequent policy updates. To help navigate these challenges, Aetna provides comprehensive training, ongoing access to knowledge bases, and support from experienced supervisors. Team collaboration and regular feedback sessions also play a key role in ensuring representatives feel equipped and confident in delivering excellent service. Additionally, part-time schedules allow for flexibility, helping employees balance work with personal commitments.
What cities are hiring for Part Time Aetna Customer Service Representative jobs? Cities with the most Part Time Aetna Customer Service Representative job openings:
What are the most commonly searched types of Aetna Customer Service Representative jobs? The most popular types of Aetna Customer Service Representative jobs are:
What states have the most Part Time Aetna Customer Service Representative jobs? States with the most job openings for Part Time Aetna Customer Service Representative jobs include:
Part Time Aetna Customer Service Representative jobs near you
CSR Part Time Customer Service Representative

CSR Part Time Customer Service Representative

Ace Handyman Services of Bloomfield

Bloomfield Hills, MI • On-site

$20 - $24/hr

Part-time

PTO

Posted 27 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Bonus based on performance
  • Paid time off
  • Training & development
  • Free uniforms
  • Company parties
  • Free food & snacks
  • Employee discounts

CSR professionals -- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales opportunity? Join our TEAM at Ace Handyman Services of Bloomfield! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations.
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.
This is a great opportunity for you to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.
If this sounds like the kind of career move youve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Here is just some of what we have to offer for this Part-Time position:

  • Competitive pay ranging from $20-$22 per hour
  • Paid Time Off policy
  • Performance bonuses
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!

Job Responsibilities

As a CSR you will be responsible for inbound and outbound customer sales/education to customers while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability.
Your specific duties in this role will include:

  • Respond to job leads in a timely manner
  • Coordinating the schedule and material ordering for multiple craftsmen and projects
  • Utilizing ServiceTitan our dispatching & schedule management software
  • Returning customers calls as needed and following up with past customers
  • Assist in solving operational logistics to ensure a smooth customer journey

Job Requirements

We are looking for professionals who are highly organized and detail-oriented, with a strong CSR background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.
Specific qualifications for the role include:

  • High school diploma or GED
  • 5-10 years of CSR/scheduling experience
  • Comfortable with sales
  • Adaptive to technology
  • Strong customer service skills
  • Solid typing skills; ten-key skills, a plus
  • Great multitasking and prioritization skills
  • Exceptional communication skills
  • Customer-facing experience, a plus

Build fun and rewarding career with an industry leader!

Apply now!