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Part Time Aetna Customer Service Representative Jobs

Openwork, LLC

Part-Time CSR

Spartanburg, SC

$15/hr

Openwork is currently assisting a local client in their search to for a part-time Customer Service Representative in Spartanburg. As a CSR you will be responsible for office duties as well as ...

Exchange Bank

Part Time Customer Service Rep

Omaha, NE · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) provides the first point of contact for all customers ... Part Time position, 20-25 hrs per week with rotating Saturday mornings. Exchange Bank is an Equal ...

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How much do part time aetna customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for part time aetna customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Part Time Aetna Customer Service Representatives?

Part Time Aetna Customer Service Representatives are employees who assist Aetna's customers, usually by phone, email, or chat, on a part-time basis. Their primary responsibilities include answering questions about health insurance plans, resolving issues related to billing or claims, and providing general support to policyholders. Working part time means they typically work fewer than 40 hours per week, which can offer more flexibility. These representatives play a vital role in ensuring customer satisfaction and helping members understand their benefits.

What are the key skills and qualifications needed to thrive as a Part Time Aetna Customer Service Representative, and why are they important?

To thrive as a Part Time Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are typically required. Patience, empathy, and active listening enable representatives to effectively address customer concerns and ensure positive interactions. These skills are crucial for providing accurate information, resolving issues efficiently, and maintaining high customer satisfaction in a healthcare environment.

What is the difference between Part Time Aetna Customer Service Representative vs Part Time UnitedHealth Group Customer Service Representative?

AspectPart Time Aetna Customer Service RepresentativePart Time UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentCall centers, remote or onsite healthcare supportCall centers, remote or onsite healthcare support
Employer & Industry UsageAetna, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the health insurance industry, often requiring similar credentials and work environments. The main difference lies in the employer, with Aetna and UnitedHealth Group being leading health insurance providers. Candidates should consider specific company policies and benefits when choosing between the two roles.

What are the most common challenges faced by part-time Aetna Customer Service Representatives, and how are they supported in overcoming them?

Part-time Aetna Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex insurance inquiries, and adapting to frequent policy updates. To help navigate these challenges, Aetna provides comprehensive training, ongoing access to knowledge bases, and support from experienced supervisors. Team collaboration and regular feedback sessions also play a key role in ensuring representatives feel equipped and confident in delivering excellent service. Additionally, part-time schedules allow for flexibility, helping employees balance work with personal commitments.
What cities are hiring for Part Time Aetna Customer Service Representative jobs? Cities with the most Part Time Aetna Customer Service Representative job openings:
What are the most commonly searched types of Aetna Customer Service Representative jobs? The most popular types of Aetna Customer Service Representative jobs are:
What states have the most Part Time Aetna Customer Service Representative jobs? States with the most job openings for Part Time Aetna Customer Service Representative jobs include:
Part Time Aetna Customer Service Representative jobs near you
Customer Service Rep (CSR) - PART TIME

Customer Service Rep (CSR) - PART TIME

Excel Propane

Paw Paw, MI

$20.75/hr

Part-time

Retirement, PTO

Posted 5 days ago

Job description

Customer Service Representative

Looking for an enjoyable part-time office job? Do you enjoy working and interacting with local customers in your community? Then this might be the career for you.


Location:

This position is located at our Paw Paw Office located at 33066 M43 Paw Paw MI 49079.


About Excel Propane:

For the last 50 years, Excel Propane has been providing propane, with amazing customer service, to residential and commercial customers throughout West- and Mid-Michigan. We are a 2nd generation family-owned company with 5 offices and 3 refueling bulk plants in Michigan. Currently, we have around 45 team members at Excel. We pride ourselves on treating our employees and customers "like family". The best evidence of this is the employees and customers who have been with Excel for over 30 years.

Joining Excel means becoming a part of a team that works hard and is self-motivated while also having fun and enjoying our jobs. Customers are depending on us every day to keep their homes warm, their water hot, their stoves cooking and that means our team has to be dependable, reliable, and dedicated - which they are!


Part-time Schedule

The job is shared between two CSRs. Typically you would work 2-3 full days per week during the summer and then 2-4 full days per week during the later Fall-Winter-Spring. This schedule follows the seasonality of our business. We get much busier as the weather gets colder. More details about the schedule can be provided during the interview.

Office hours are 8am to 5pm.


Job Description:

Primary job responsibilities include:

- Customer Service: At Excel, regardless of your job title, this is your #1 responsibility. Our customers have a variety of options for propane - they choose us because of our service. We strive to exceed our customer's expectations.

- Helping Customers - the priority of the CSR position is to help our customers. This includes answering phone calls and working with walk-in customers.

- Handling customer payments, propane orders, and service requests.

- Recording customer information within our propane software.

- New customer onboarding. Providing potential customers a quote for new service and setting up new accounts in our software.

- Reconciling and creating a daily deposit.

- Printing and mailing invoices and statements.

- Everything else: We are a small business and that means we all "do it all". From cleaning the office, to organizing the storage areas, to just being a great teammate.


The office manager will be present to help with many of the these duties especially assisting with customer requests and questions.


Job Requirements:

- Basic computer skills and aptitude.

- Friendly and helpful attitude.

- Organized

- Pass a Background Check and MVR required for all employees.


Job Benefits:

- Pay: starting $20.75/hr

- Part-time schedule: Tues, Thurs, and every-other Friday would be the initial starting schedule

- Hours: 8am - 5pm

- Retirement: After 2 years of employment, SEP-IRA fund with Excel contributing 6% - no match required.

- Paid Time Off

- Paid Sick Time Off


HOW TO APPLY?

Applicants will also need to fill out a CSR Application Form:


-- The application can be completed online by clicking the link: https://app.goformz.com/s/2f298x9xPZQtCCONElFu


Individuals who applied previously are encouraged to apply again.


Apply