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Part Time Aetna Customer Service Representative Jobs

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Part Time Aetna Customer Service Representative information

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How much do part time aetna customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for part time aetna customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a part time Aetna Customer Service Representative?

Part Time Aetna Customer Service Representatives are employees who assist Aetna's customers, usually by phone, email, or chat, on a part-time basis. Their primary responsibilities include answering questions about health insurance plans, resolving issues related to billing or claims, and providing general support to policyholders. Working part time means they typically work fewer than 40 hours per week, which can offer more flexibility. These representatives play a vital role in ensuring customer satisfaction and helping members understand their benefits.

What are the key skills and qualifications needed to thrive as a part time Aetna Customer Service Representative?

To thrive as a Part Time Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are typically required. Patience, empathy, and active listening enable representatives to effectively address customer concerns and ensure positive interactions. These skills are crucial for providing accurate information, resolving issues efficiently, and maintaining high customer satisfaction in a healthcare environment.

What are the most common challenges faced by part time Aetna Customer Service Representatives, and how are they supported in overcoming them?

Part-time Aetna Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex insurance inquiries, and adapting to frequent policy updates. To help navigate these challenges, Aetna provides comprehensive training, ongoing access to knowledge bases, and support from experienced supervisors. Team collaboration and regular feedback sessions also play a key role in ensuring representatives feel equipped and confident in delivering excellent service. Additionally, part-time schedules allow for flexibility, helping employees balance work with personal commitments.

What is the difference between Part Time Aetna Customer Service Representative vs Part Time UnitedHealth Group Customer Service Representative?

AspectPart Time Aetna Customer Service RepresentativePart Time UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentCall centers, remote or onsite healthcare supportCall centers, remote or onsite healthcare support
Employer & Industry UsageAetna, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the health insurance industry, often requiring similar credentials and work environments. The main difference lies in the employer, with Aetna and UnitedHealth Group being leading health insurance providers. Candidates should consider specific company policies and benefits when choosing between the two roles.

What cities are hiring for Part Time Aetna Customer Service Representative jobs?

Cities with the most Part Time Aetna Customer Service Representative job openings:

What are the most commonly searched types of Aetna Customer Service Representative jobs?

The most popular types of Aetna Customer Service Representative jobs are:

What states have the most Part Time Aetna Customer Service Representative jobs?

States with the most job openings for Part Time Aetna Customer Service Representative jobs include:

Part Time Aetna Customer Service Representative jobs near you

Customer Service Representative (Part-Time)

Moser's

Columbia, MO

$15.50 - $17/hr

Part-time

Re-posted 12 days ago

Job description

Description

Now Hiring: Customer Service Representative (Part-Time) - Immediate Openings

Location: Moser's Grocery Store - Keene, Columbia, MO

FLSA Status: Non-exempt


Get Paid. Get Perks. Get Ownership.

Join a 100% employee-owned company where your work helps build your future. Looking for a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you'll assist customers, support front-end operations, and help create a positive shopping experience in a fast-paced grocery store environment.


What You Get

  • Weekly pay + steady hours
  • Employee-Owned (ESOP) - earn company stock at no cost to you
  • Flexible scheduling
  • On-the-job training and development opportunities
  • Growth opportunities in retail and customer service
  • A team that values your work and reliability


What You'll Do

  • Assist customers with questions, concerns, and product inquiries
  • Process returns, exchanges, and front-end transactions
  • Answer phones and provide customer support
  • Maintain a clean and organized front-end area
  • Support front-end team members and daily store operations
  • Promote store programs, promotions, and loyalty initiatives
  • Handle customer feedback professionally and efficiently
  • Manage lottery machine operations and related procedures
  • Follow company policies and customer service standards


What We're Looking For

  • Strong communication and interpersonal skills
  • Friendly, positive attitude and willingness to assist customers
  • Basic math and reading skills
  • Ability to handle customer inquiries professionally
  • Attention to detail and ability to follow store policies
  • Ability to multi-task in a fast-paced environment
  • Willingness to collaborate with fellow employee-owners and management
  • Flexible availability (days, evenings, weekends, holidays)


Work Environment 

  • Fast-paced grocery store front-end environment
  • Exposure to varying temperatures near entrances and exits
  • Standing for extended periods; lifting up to 25-50 lbs

This is not an official description but represents major responsibilities a new hire can expect to perform.


Start Earning Right Away - We're hiring immediately


Apply now and start building your future with us.

Apply