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Part Time Aetna Customer Service Representative Jobs

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Job Type Part-time Description Summary : Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ...

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How much do part time aetna customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time aetna customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a part time Aetna Customer Service Representative?

Part Time Aetna Customer Service Representatives are employees who assist Aetna's customers, usually by phone, email, or chat, on a part-time basis. Their primary responsibilities include answering questions about health insurance plans, resolving issues related to billing or claims, and providing general support to policyholders. Working part time means they typically work fewer than 40 hours per week, which can offer more flexibility. These representatives play a vital role in ensuring customer satisfaction and helping members understand their benefits.

What are the key skills and qualifications needed to thrive as a part time Aetna Customer Service Representative?

To thrive as a Part Time Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are typically required. Patience, empathy, and active listening enable representatives to effectively address customer concerns and ensure positive interactions. These skills are crucial for providing accurate information, resolving issues efficiently, and maintaining high customer satisfaction in a healthcare environment.

What is the difference between Part Time Aetna Customer Service Representative vs Part Time UnitedHealth Group Customer Service Representative?

AspectPart Time Aetna Customer Service RepresentativePart Time UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentCall centers, remote or onsite healthcare supportCall centers, remote or onsite healthcare support
Employer & Industry UsageAetna, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the health insurance industry, often requiring similar credentials and work environments. The main difference lies in the employer, with Aetna and UnitedHealth Group being leading health insurance providers. Candidates should consider specific company policies and benefits when choosing between the two roles.

What are the most common challenges faced by part time Aetna Customer Service Representatives, and how are they supported in overcoming them?

Part-time Aetna Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex insurance inquiries, and adapting to frequent policy updates. To help navigate these challenges, Aetna provides comprehensive training, ongoing access to knowledge bases, and support from experienced supervisors. Team collaboration and regular feedback sessions also play a key role in ensuring representatives feel equipped and confident in delivering excellent service. Additionally, part-time schedules allow for flexibility, helping employees balance work with personal commitments.
What cities are hiring for Part Time Aetna Customer Service Representative jobs? Cities with the most Part Time Aetna Customer Service Representative job openings:
What are the most commonly searched types of Aetna Customer Service Representative jobs? The most popular types of Aetna Customer Service Representative jobs are:
What states have the most Part Time Aetna Customer Service Representative jobs? States with the most job openings for Part Time Aetna Customer Service Representative jobs include:
Part Time Aetna Customer Service Representative jobs near you

CSR Customer Service Representative

Gas Express LLC

Baton Rouge, LA • On-site

$13.75 - $18.50/hr

Part-time

Re-posted 7 hours ago

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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