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Customer Service Representative Geico Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

GEICO

Bilingual Sales Agent

El Paso, TX · On-site

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... As a Customer Service Representative, you will: * Resolve customer inquiries, explain insurance ...

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Customer Service Representative Geico information

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How much do customer service representative geico jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service representative geico in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are common challenges faced by customer service representatives at GEICO, and how can they be managed effectively?

Customer Service Representatives at Geico often handle a high volume of calls from customers with a variety of concerns, ranging from billing inquiries to claims and policy changes. Managing stress and staying organized are essential, as representatives must provide quick, accurate information while maintaining a friendly demeanor. Building strong communication and active listening skills helps in de-escalating difficult situations and ensuring customer satisfaction. Geico offers comprehensive training and ongoing support to help representatives navigate these challenges and succeed in their roles.

What is the difference between Customer Service Representative Geico vs Insurance Agent?

AspectCustomer Service Representative GeicoInsurance Agent
CredentialsHigh school diploma; licensing varies by stateHigh school diploma; required licensing and certifications
Work EnvironmentCall centers, office settings, remote optionsOffice, in-person, or remote; client-facing
Employer & IndustryInsurance companies, primarily auto and property insuranceInsurance agencies, brokers, and companies
Job FocusHandling customer inquiries, policy info, claims supportSelling policies, advising clients, policy management

While both roles involve working within the insurance industry, Customer Service Representatives Geico primarily handle customer inquiries and support, whereas Insurance Agents focus on selling policies and advising clients. Both roles require licensing and customer service skills, but their daily tasks and responsibilities differ significantly.

What is a customer service representative at GEICO?

Customer Service Representatives at GEICO are professionals who assist customers with their insurance needs, including answering questions, processing policy changes, and resolving concerns. They serve as the first point of contact for GEICO policyholders, providing information about insurance products, billing, and claims. Their goal is to deliver excellent customer service, ensure customer satisfaction, and help clients understand their coverage options. These representatives typically work in call centers or remotely, handling phone, email, or chat inquiries. They are trained to handle a variety of customer situations with empathy and professionalism.

Do Geico customer service representatives work from home?

Geico customer service representatives often have the option to work remotely, especially after the shift to remote work during the pandemic. However, some roles may require working in a company office or call center environment, depending on the position and company policies.

What skills and qualifications are needed to thrive as a customer service representative at GEICO?

To thrive as a Customer Service Representative at GEICO, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes insurance licensing is beneficial. Patience, empathy, and active listening help you handle diverse customer needs and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting GEICO's reputation for reliable service.
More about Customer Service Representative Geico jobs
What cities are hiring for Customer Service Representative Geico jobs? Cities with the most Customer Service Representative Geico job openings:
What states have the most Customer Service Representative Geico jobs? States with the most job openings for Customer Service Representative Geico jobs include:
What job categories do people searching Customer Service Representative Geico jobs look for? The top searched job categories for Customer Service Representative Geico jobs are:
Customer Service Representative Geico jobs near you
Infographic showing various Customer Service Representative Geico job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO • On-site

$36K - $41K/yr

Full-time

Re-posted 7 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities:
  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:
  • Email
  • Phone
  • Chat

Schedule:
  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:
  • Hybrid

Benefits:
  • Flexible schedule
  • On-the-job training

Experience level:
  • 2 years

Shift:
  • Day shift
  • Rotating shift

Weekly day range:
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:
  • Call center
  • In-person

Education:
  • High school or equivalent (Required)

Experience:
  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:
  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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