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Customer Service Japanese Jobs (NOW HIRING)

BizTek People

Bilingual Japanese Customer service

$15.75 - $20/hr

Job Opportunity An international bank is seeking the bilingual Japanese Customer Service Associate, who is responsible for providing a telephone service customer service to the bank's client.

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Customer Service Japanese information

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How much do customer service japanese jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer service japanese in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Japanese vs Customer Support Japanese?

AspectCustomer Service JapaneseCustomer Support Japanese
Required CredentialsJapanese language proficiency, customer service experienceJapanese language proficiency, technical knowledge often preferred
Work EnvironmentFront-line customer interaction, retail or call centersTechnical support centers, help desks, online support
Employer & Industry UsageRetail, hospitality, telecom, bankingIT, software, electronics, tech companies
Search & Comparison IntentCustomer Service Japanese vs Customer Support Japanese

Customer Service Japanese roles focus on direct customer interaction, addressing inquiries, and providing service in person or over the phone. Customer Support Japanese positions often involve technical assistance, troubleshooting, and resolving product or service issues, typically in a more technical environment. Both roles require strong Japanese language skills, but the context and technical knowledge differ.

What are some common challenges faced by Customer Service Japanese representatives, and how can they be managed effectively?

Customer Service Japanese representatives often encounter challenges such as handling complex customer inquiries in both Japanese and English, navigating cultural nuances, and maintaining high service standards under time pressure. Effective management of these challenges involves continuous language training, familiarization with company products and services, and leveraging clear communication tools. Building strong teamwork with colleagues and frequent knowledge sharing can also help address unique customer issues more efficiently.

What are Customer Service Japanese roles?

Customer Service Japanese roles are positions where professionals assist customers using Japanese language skills. These roles typically involve helping Japanese-speaking customers with inquiries, providing product or service information, resolving issues, and ensuring customer satisfaction. They are commonly found in international companies, call centers, or businesses serving Japanese clients. Fluency in Japanese and strong communication skills are essential for success in these roles.

What are the key skills and qualifications needed to thrive as a Customer Service Japanese, and why are they important?

To excel as a Customer Service Japanese, you need fluency in Japanese and English, strong problem-solving abilities, and experience in customer support environments. Familiarity with CRM systems, help desk software, and ticketing platforms is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help build rapport and effectively address customer inquiries. These competencies ensure clear communication, efficient issue resolution, and high customer satisfaction in a bilingual service setting.
More about Customer Service Japanese jobs
What cities are hiring for Customer Service Japanese jobs? Cities with the most Customer Service Japanese job openings:
What states have the most Customer Service Japanese jobs? States with the most job openings for Customer Service Japanese jobs include:
What job categories do people searching Customer Service Japanese jobs look for? The top searched job categories for Customer Service Japanese jobs are:
Customer Service Japanese jobs near you
Infographic showing various Customer Service Japanese job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, and 95% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Agent - Japanese Bilingual

Customer Service Agent - Japanese Bilingual

Pacific Advisory Service

Nashville, TN • On-site

$15 - $18.75/hr

Other

Posted 29 days ago

Job description

Customer Service - Japanese Bilingual Household Goods Coordinator

International forwarder is looking for a Customer Service - Japanese Bilingual Household goods Coordinator. Customer Service; ability to effectively communicate by email or phone with the customer to complete necessary documents required to coordinate the move. Ensure all documentation relating to shipment is properly completed as required. Interact closely with the moving team in preparation of the customer's goods. Coordinate with the moving team to ensure proper packing, removing and loading of customer's goods. Establish and maintain a professional working relationship with the moving team. General business support function as assigned. Newly Grad is welcome. Bilingual English/Japanese; ability to read, write & speak English and Japanese. Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook.

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About Pacific Advisory Service

Sourced by ZipRecruiter

Pacific Advisory Service is a Chicago-based recruiting firm established in 1988 for the purpose of promoting business relations between the United States and the Asia-Pacific region. The major activities of Pacific Advisory Service primarily focus on nationwide executive and professional search. Pacific Advisory Service aims to provide you with the best information and matches possible. We treat each assignment with the utmost regard for confidentiality and professionalism.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Schaumburg, IL, US

Year founded

1988

Social media

Facebook

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