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Customer Service Japanese Jobs (NOW HIRING)

Roberts Hawaii

Japanese Speaking Narrator

Keaau, HI · On-site

$17/hr

This position is responsible for providing exceptional customer service to guests while on tour, including narration in Japanese and English. The Narrator provides educational, historical, and ...

Roberts Hawaii

Japanese Speaking Narrator

Kahului, HI · On-site

$17/hr

This position is responsible for providing exceptional customer service to guests while on tour, including narration in Japanese and English. The Narrator provides educational, historical, and ...

Roberts Hawaii

Japanese Speaking Narrator

Keaau, HI

$17/hr

This position is responsible for providing exceptional customer service to guests while on tour, including narration in Japanese and English. The Narrator provides educational, historical, and ...

Roberts Hawaii

Japanese Speaking Narrator

Lihue, HI · On-site

$17/hr

This position is responsible for providing exceptional customer service to guests while on tour, including narration in Japanese and English. The Narrator provides educational, historical, and ...

Roberts Hawaii

Japanese Speaking Narrator

Honolulu, HI · On-site

$17/hr

This position is responsible for providing exceptional customer service to guests while on tour, including narration in Japanese and English. The Narrator provides educational, historical, and ...

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How much do customer service japanese jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service japanese in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Japanese vs Customer Support Japanese?

AspectCustomer Service JapaneseCustomer Support Japanese
Required CredentialsJapanese language proficiency, customer service experienceJapanese language proficiency, technical knowledge often preferred
Work EnvironmentFront-line customer interaction, retail or call centersTechnical support centers, help desks, online support
Employer & Industry UsageRetail, hospitality, telecom, bankingIT, software, electronics, tech companies
Search & Comparison IntentCustomer Service Japanese vs Customer Support Japanese

Customer Service Japanese roles focus on direct customer interaction, addressing inquiries, and providing service in person or over the phone. Customer Support Japanese positions often involve technical assistance, troubleshooting, and resolving product or service issues, typically in a more technical environment. Both roles require strong Japanese language skills, but the context and technical knowledge differ.

What are some common challenges faced by Customer Service Japanese representatives, and how can they be managed effectively?

Customer Service Japanese representatives often encounter challenges such as handling complex customer inquiries in both Japanese and English, navigating cultural nuances, and maintaining high service standards under time pressure. Effective management of these challenges involves continuous language training, familiarization with company products and services, and leveraging clear communication tools. Building strong teamwork with colleagues and frequent knowledge sharing can also help address unique customer issues more efficiently.

What are Customer Service Japanese roles?

Customer Service Japanese roles are positions where professionals assist customers using Japanese language skills. These roles typically involve helping Japanese-speaking customers with inquiries, providing product or service information, resolving issues, and ensuring customer satisfaction. They are commonly found in international companies, call centers, or businesses serving Japanese clients. Fluency in Japanese and strong communication skills are essential for success in these roles.

What are the key skills and qualifications needed to thrive as a Customer Service Japanese, and why are they important?

To excel as a Customer Service Japanese, you need fluency in Japanese and English, strong problem-solving abilities, and experience in customer support environments. Familiarity with CRM systems, help desk software, and ticketing platforms is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help build rapport and effectively address customer inquiries. These competencies ensure clear communication, efficient issue resolution, and high customer satisfaction in a bilingual service setting.
More about Customer Service Japanese jobs
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Customer Service Japanese jobs near you
Infographic showing various Customer Service Japanese job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Japanese Customer Service

Bilingual Japanese Customer Service

BizTek People

Los Angeles, CA • On-site

$16.75 - $21/hr

Other

Posted 12 days ago

Job description

Job Opportunity

International bank seeks a bilingual Japanese Client Service banker at the Los Angeles office in downtown LA. The position supports corporate banking clients in responding to their inquiries and requests and also proactively reaching out to the corporate banking clients in regard to loans, deposits, and compliance matters. It covers a wide range of services such as loans, deposit, investment, cash management, and foreign exchange (FX). Primary responsibilities include but are not limited to:

  • Monitor maturing loans, deposits, and forex transactions, proactively reaching out to the clients to ensure the client's funding, saving, and forex needs.
  • Determine the client rating based on the internal procedure and seek funding rates from Global Market Division.
  • Instructs the back office operations to proceed with booking the transactions once approved, confirming sufficient credit capacity.
  • Close FX transactions (buying and selling) with all major currencies including.
  • Improving/maintaining client satisfaction.
  • Deepen awareness and limit the potential for fraud.
  • Monitor NSF (non-sufficient fund) data and WIP account.
  • Assist with State, Federal, and internal audits.

Requirements:

  • A Bachelor's degree or have equivalent work experience is required.
  • Minimum one year of client services work experience in the Financial Services industry is required.
  • Prior experience in corporate banking, wealth management, or at a senior retail branch level is preferred.
  • In-depth knowledge of corporate banking procedures, products, and operations (Loan, Deposit, Foreign Exchange, a full suite of transaction banking products, wire transfer, ACH).
  • Trade finance products (SBLC, LC, BB BR).
  • Excellent communication skills with attention to details and problem-solving capacity is required (Japanese language proficiency is strongly preferred).
  • Be able to communicate effectively and build positive working relationships with various internal partners.
  • Knowledge of basic PC applications (MS Word, Excel, and PowerPoint).

Benefits: Good Benefits

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