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Chinese Customer Service Jobs (NOW HIRING)

Easy-Go Inc

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Customer Service Representative-Bilingual Chinese

San Gabriel, CA · On-site

$20 - $22/hr

We are seeking a Customer Service Representative-Bilingual Chinese to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

Easy-Go Inc

Be Seen First

Customer Service Representative-Bilingual Chinese

San Gabriel, CA · On-site

$20 - $22/hr

We are seeking a Customer Service Representative-Bilingual Chinese to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

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How much do chinese customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for chinese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs can I get if I speak Mandarin?

Mandarin speakers can pursue roles such as Chinese Customer Service representatives, where fluency in Mandarin is essential for communicating with Chinese-speaking clients. Other opportunities include translation, interpretation, sales, and roles in international business or tourism that require language skills and cultural knowledge.

What is a Chinese Customer Service job?

A Chinese Customer Service job involves assisting customers who speak Chinese, handling inquiries, resolving issues, and providing product or service information. Responsibilities may include phone, email, or chat support in Mandarin or Cantonese. Strong language skills, cultural awareness, and problem-solving abilities are essential for success in this role.

Can a US citizen get a job in China?

A US citizen can work in China as a Chinese Customer Service representative if they obtain the appropriate work visa and meet the employer's requirements. Fluency in Chinese and relevant customer service skills are typically necessary, along with compliance with Chinese immigration laws.

What is the highest paid customer service job?

The highest paid customer service roles are often in managerial or specialized positions such as Customer Service Directors or Customer Experience Managers, with salaries reaching six figures in large corporations. These roles typically require extensive experience, leadership skills, and sometimes industry-specific knowledge or certifications.

What are the key skills and qualifications needed to thrive in the Chinese Customer Service position, and why are they important?

To excel as a Chinese Customer Service professional, you need fluency in Mandarin (and sometimes Cantonese), excellent communication skills, and experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and possibly remote communication tools like chat and email platforms, is commonly required. Patience, cultural sensitivity, and problem-solving abilities distinguish top performers in this role. These competencies ensure effective, empathetic support for Chinese-speaking clients, leading to higher satisfaction and successful issue resolution.

How much do call center agents make in China?

Chinese customer service call center agents typically earn between 3,000 and 6,000 RMB per month, depending on experience, location, and language skills. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher salaries. Many roles also offer performance-based bonuses and benefits.

What are the typical daily responsibilities for a Chinese Customer Service representative?

A Chinese Customer Service representative typically handles inquiries from Chinese-speaking customers via phone, email, or live chat, resolves product or service-related issues, and documents each interaction in a CRM system. The role often includes translating or explaining company policies in Mandarin, collaborating with other departments to address customer needs, and following up to ensure customer satisfaction. Representatives may also assist with order processing and provide feedback to management about recurring customer concerns. This position requires multitasking and staying up-to-date on company products or services to provide accurate and supportive assistance.

More about Chinese Customer Service jobs
What cities are hiring for Chinese Customer Service jobs? Cities with the most Chinese Customer Service job openings:
What are the most commonly searched types of Chinese Customer Service jobs? The most popular types of Chinese Customer Service jobs are:
What states have the most Chinese Customer Service jobs? States with the most job openings for Chinese Customer Service jobs include:
What job categories do people searching Chinese Customer Service jobs look for? The top searched job categories for Chinese Customer Service jobs are:
Chinese Customer Service jobs near you
Infographic showing various Chinese Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 1% Contract, and 2% Summer. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative-Bilingual Chinese

Easy-Go Inc

San Gabriel, CA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

We are seeking a Customer Service Representative-Bilingual Chinese to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Must be able to type 45 words per minute
  • Must be able to work weekends (Saturday & Sunday), holiday’s and weekdays
  • Fluent Bilingual Chinese or Spanish skills a must! (includes, reading, writing & speaking)

As a Full Time member of the Tours4fun Team we offer:

  • Competitive Pay
  • Paid Holiday, Vacation and Sick time
  • Medical, Dental and Vision Health Insurance and 401(k) Retirement Plan with company match per policy
  • Travel Discounts

**Applicants who do not meet the Bi-lingual/Bi-literate Chinese Requirement will not be considered**