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Chinese Customer Service Jobs (NOW HIRING)

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Chinese Customer Service information

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How much do chinese customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for chinese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Chinese Customer Service job?

A Chinese Customer Service job involves assisting customers who speak Chinese, handling inquiries, resolving issues, and providing product or service information. Responsibilities may include phone, email, or chat support in Mandarin or Cantonese. Strong language skills, cultural awareness, and problem-solving abilities are essential for success in this role.

Can a US citizen get a job in China?

A US citizen can work as a Chinese Customer Service representative in China if they obtain the appropriate work visa and meet local employment requirements. Fluency in Chinese and relevant customer service skills are often necessary for such roles.

What jobs does China hire foreigners for?

China hires foreigners for various roles including English teachers, international business consultants, and technical specialists. Common requirements include proficiency in English, relevant certifications, and sometimes knowledge of Chinese language or culture. These jobs are often found in education, tourism, and multinational companies operating in China.

What is the highest paid customer service job?

The highest paid customer service roles are often in managerial or executive positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

What are the key skills and qualifications needed to thrive in the Chinese Customer Service position, and why are they important?

To excel as a Chinese Customer Service professional, you need fluency in Mandarin (and sometimes Cantonese), excellent communication skills, and experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and possibly remote communication tools like chat and email platforms, is commonly required. Patience, cultural sensitivity, and problem-solving abilities distinguish top performers in this role. These competencies ensure effective, empathetic support for Chinese-speaking clients, leading to higher satisfaction and successful issue resolution.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level consulting, executive roles, specialized medical practitioners, or certain freelance professionals such as top-tier lawyers or financial advisors. These positions often require extensive experience, advanced skills, certifications, or a strong client base, and may involve irregular or project-based schedules.

What are the typical daily responsibilities for a Chinese Customer Service representative?

A Chinese Customer Service representative typically handles inquiries from Chinese-speaking customers via phone, email, or live chat, resolves product or service-related issues, and documents each interaction in a CRM system. The role often includes translating or explaining company policies in Mandarin, collaborating with other departments to address customer needs, and following up to ensure customer satisfaction. Representatives may also assist with order processing and provide feedback to management about recurring customer concerns. This position requires multitasking and staying up-to-date on company products or services to provide accurate and supportive assistance.

More about Chinese Customer Service jobs
What cities are hiring for Chinese Customer Service jobs? Cities with the most Chinese Customer Service job openings:
What are the most commonly searched types of Chinese Customer Service jobs? The most popular types of Chinese Customer Service jobs are:
What states have the most Chinese Customer Service jobs? States with the most job openings for Chinese Customer Service jobs include:
Infographic showing various Chinese Customer Service job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Mandarin Customer Service Coor

My Asian Nanny

Monterey Park, CA

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago


Key responsibilities

  • Answer incoming calls and assist families with service inquiries.

  • Communicate with families and nannies via phone, text, email, and WeChat.

  • Schedule nanny interviews, manage appointment calendars, and match qualified nanny candidates with family needs.


Job description

Bilingual Mandarin Customer Service Coor

My Asian Nanny is a growing childcare placement agency helping families across the United States find trusted postpartum nannies and newborn care specialists.

We are currently looking for a Mandarin-speaking Customer Service Coordinator to assist families and caregivers during the nanny matching process.

This role is perfect for someone who:

  • Enjoys helping families
  • Is organized and detail-oriented
  • Communicates clearly in Mandarin and English
  • Likes working in a friendly team environment

This is a stable full-time office position located in Monterey Park.

⭐ 我们正在招聘会说中文的客户服务协调员

My Asian Nanny 是一家快速发展的母婴护理中介公司,帮助全美家庭寻找专业月嫂和育儿护理人员。

我们正在招聘 普通话 / 英语双语客户服务协调员,协助客户和护理人员完成匹配与安排。

工作地点:Monterey Park 办公室(需要到岗工作)

⭐ Job Responsibilities | 工作内容

  • Answer incoming calls and assist families with service inquiries
  • 接听电话并协助客户咨询
  • Communicate with families and nannies via phone, text, email, and WeChat
  • 通过电话、短信、邮件和微信与客户及月嫂沟通
  • Conduct intake interviews with families and nanny applicants
  • 与客户及申请的护理人员进行初步沟通
  • Schedule nanny interviews and manage appointment calendars
  • 安排月嫂面试并管理日程
  • Match qualified nanny candidates with family needs
  • 根据客户需求匹配合适护理人员
  • Maintain CRM records and application information
  • 维护客户和申请者信息
  • Provide follow-up support to families during the hiring process
  • 在匹配过程中持续跟进客户

⭐ Qualifications | 任职要求

  • Fluent in Mandarin Chinese and English
  • 普通话和英语流利
  • 2+ years experience in customer service or office administration
  • 至少2年客服或办公室经验
  • Strong communication and interpersonal skills
  • 良好的沟通能力
  • Comfortable using WeChat and Microsoft Office
  • 熟悉微信和办公软件
  • Organized, responsible, and detail-oriented
  • 做事认真、细心、有责任心
  • Must be authorized to work in the U.S.
  • 需合法在美国工作
  • Must be able to work in person in Monterey Park
  • 需要到办公室工作

⭐ Compensation & Benefits

  • $19 – $22 per hour
  • Paid training
  • Medical, dental, and vision insurance (after probation)
  • Career growth opportunities
  • Friendly and supportive work environment

⭐ Why Work With Us?

  • Stable long-term position
  • Consistent schedule and predictable hours
  • Friendly team atmosphere
  • Opportunity to help families during an important time in their lives
  • Potential to grow into Senior Coordinator or Operations roles

⭐ How to Apply

Please submit:

  • Your resume
  • A short message confirming:

"I am fluent in Mandarin and English."

My Asian Nanny
Monterey Park, CA

Job Type: Full-time

Benefits

  • 401(k) - via Calsavers program
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Professional development assistance
  • Paid training

Work Location

Monterey Park, CA (In person)

Mandarin Customer Service
Bilingual Chinese Customer Service
Chinese Office Assistant
Chinese Customer Support
Mandarin Administrative Assistant

Job Type: Full-time

website: myasiannanny dot com