ZipRecruiter

Log In

1

Chinese Customer Service Jobs (NOW HIRING)

Diverse Lynx

Customer Service Representative

Manhattan, NY · Hybrid

$20 - $23/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team ... English and any of the following Chinese, Korean, Bengali, Hindi. 2 days in office, 3 days remote ...

next page

Showing results 1-20

People also search for

All JobsChinese Customer Service Jobs

Chinese Customer Service information

See salary details

$9

$18

$26

How much do chinese customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for chinese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Chinese Customer Service job?

A Chinese Customer Service job involves assisting customers who speak Chinese, handling inquiries, resolving issues, and providing product or service information. Responsibilities may include phone, email, or chat support in Mandarin or Cantonese. Strong language skills, cultural awareness, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Chinese Customer Service position, and why are they important?

To excel as a Chinese Customer Service professional, you need fluency in Mandarin (and sometimes Cantonese), excellent communication skills, and experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and possibly remote communication tools like chat and email platforms, is commonly required. Patience, cultural sensitivity, and problem-solving abilities distinguish top performers in this role. These competencies ensure effective, empathetic support for Chinese-speaking clients, leading to higher satisfaction and successful issue resolution.

What are the typical daily responsibilities for a Chinese Customer Service representative?

A Chinese Customer Service representative typically handles inquiries from Chinese-speaking customers via phone, email, or live chat, resolves product or service-related issues, and documents each interaction in a CRM system. The role often includes translating or explaining company policies in Mandarin, collaborating with other departments to address customer needs, and following up to ensure customer satisfaction. Representatives may also assist with order processing and provide feedback to management about recurring customer concerns. This position requires multitasking and staying up-to-date on company products or services to provide accurate and supportive assistance.
More about Chinese Customer Service jobs
What cities are hiring for Chinese Customer Service jobs? Cities with the most Chinese Customer Service job openings:
What are the most commonly searched types of Chinese Customer Service jobs? The most popular types of Chinese Customer Service jobs are:
What states have the most Chinese Customer Service jobs? States with the most job openings for Chinese Customer Service jobs include:
What job categories do people searching Chinese Customer Service jobs look for? The top searched job categories for Chinese Customer Service jobs are:
Chinese Customer Service jobs near you
Infographic showing various Chinese Customer Service job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 11% Physical, and 89% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Customer Service Representative - Chinese/Mandarin

Bilingual Customer Service Representative - Chinese/Mandarin

StaffMyAgency LLC

New York, NY • On-site

$60K - $70K/yr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Mandarin) Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages,
  • policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive..
  • Base pay plus Commissions/Bonuses
  • Health Insurance allowance (after 3-month waiting period)
  • 401k w/employee match (after waiting period)
  • Paid Time Off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements:
  • Bilingual English/Chinese-Mandarin (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
#SMA

Apply