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Chinese Customer Service Jobs (NOW HIRING)

Diverse Lynx

Customer Service Representative

Manhattan, NY · On-site

$20 - $23/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team ... English and any of the following Chinese, Korean, Bengali, Hindi. 2 days in office, 3 days remote ...

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How much do chinese customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chinese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Chinese Customer Service?

A Chinese Customer Service job involves assisting customers who speak Chinese, handling inquiries, resolving issues, and providing product or service information. Responsibilities may include phone, email, or chat support in Mandarin or Cantonese. Strong language skills, cultural awareness, and problem-solving abilities are essential for success in this role.

What are the typical daily responsibilities for a Chinese Customer Service representative?

A Chinese Customer Service representative typically handles inquiries from Chinese-speaking customers via phone, email, or live chat, resolves product or service-related issues, and documents each interaction in a CRM system. The role often includes translating or explaining company policies in Mandarin, collaborating with other departments to address customer needs, and following up to ensure customer satisfaction. Representatives may also assist with order processing and provide feedback to management about recurring customer concerns. This position requires multitasking and staying up-to-date on company products or services to provide accurate and supportive assistance.

What are the key skills and qualifications needed to thrive in the Chinese Customer Service position, and why are they important?

To excel as a Chinese Customer Service professional, you need fluency in Mandarin (and sometimes Cantonese), excellent communication skills, and experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and possibly remote communication tools like chat and email platforms, is commonly required. Patience, cultural sensitivity, and problem-solving abilities distinguish top performers in this role. These competencies ensure effective, empathetic support for Chinese-speaking clients, leading to higher satisfaction and successful issue resolution.

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Chinese Customer Service jobs near you
Infographic showing various Chinese Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Airline Customer Service Agent (Chinese Speakers)

SFO

San Francisco, CA • On-site

$18.25 - $24.50/hr

Other

Re-posted 10 days ago

Job description

Overview
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"
Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled, engaging agents drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...
... peace of mind
Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at SFO (San Francisco International Airport). We cater to a distinctive clientele.
We offer part-time and full-time positions. CHINESE SPEAKING IS PREFERRED
Click Here to Apply!!
Responsibilities
You will also learn to perform the following functions throughout the course of your employment:
  • Learn behind-the-scene workings of an international airport.
  • You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
  • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
  • Enjoy the opportunity to professionally interact with high-profile passengers.
  • Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
Qualifications
  • Eager to learn new skills
  • Organized and logical thinker
  • Make quick and rational decisions
  • Problem Solving
  • Ability to adapt quickly to unforeseen situations
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a dynamic environment
  • At least 18 years of age, high school graduate or G.E.D equivalent.
  • Eligible to work in the United States
  • English proficient, other languages are a plus.
  • Computer savvy

Required Training
Required to study and successfully complete 2 weeks of mandatory training
Shift
5 shifts AM/PM
Schedule [i.e. M/T/W/F/Sun or TBA]
TBA
Language
English, Chinese (Mandarin) and Cantonese Required

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