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Chinese Customer Service Jobs (NOW HIRING)

CTBC Bank

Customer Service Rep

Irvine, CA

$18 - $22/hr

Customer Service (50%) * Process daily cash/non-cash transactions activities and daily cash ... Fluent in English and Chinese (mandarin preferred) is a major plus PHYSICAL DEMANDS: * Minimum ...

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How much do chinese customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for chinese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Chinese Customer Service job?

A Chinese Customer Service job involves assisting customers who speak Chinese, handling inquiries, resolving issues, and providing product or service information. Responsibilities may include phone, email, or chat support in Mandarin or Cantonese. Strong language skills, cultural awareness, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Chinese Customer Service position, and why are they important?

To excel as a Chinese Customer Service professional, you need fluency in Mandarin (and sometimes Cantonese), excellent communication skills, and experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and possibly remote communication tools like chat and email platforms, is commonly required. Patience, cultural sensitivity, and problem-solving abilities distinguish top performers in this role. These competencies ensure effective, empathetic support for Chinese-speaking clients, leading to higher satisfaction and successful issue resolution.

What are the typical daily responsibilities for a Chinese Customer Service representative?

A Chinese Customer Service representative typically handles inquiries from Chinese-speaking customers via phone, email, or live chat, resolves product or service-related issues, and documents each interaction in a CRM system. The role often includes translating or explaining company policies in Mandarin, collaborating with other departments to address customer needs, and following up to ensure customer satisfaction. Representatives may also assist with order processing and provide feedback to management about recurring customer concerns. This position requires multitasking and staying up-to-date on company products or services to provide accurate and supportive assistance.
More about Chinese Customer Service jobs
What cities are hiring for Chinese Customer Service jobs? Cities with the most Chinese Customer Service job openings:
What are the most commonly searched types of Chinese Customer Service jobs? The most popular types of Chinese Customer Service jobs are:
What states have the most Chinese Customer Service jobs? States with the most job openings for Chinese Customer Service jobs include:
What job categories do people searching Chinese Customer Service jobs look for? The top searched job categories for Chinese Customer Service jobs are:
Chinese Customer Service jobs near you
Infographic showing various Chinese Customer Service job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 11% Physical, and 89% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative in Dallas Fort Worth Airport (Chinese, Korean & Japanese Speakers...

Customer Service Representative in Dallas Fort Worth Airport (Chinese, Korean & Japanese Speakers...

Hallmark Aviation Services

Dallas, TX

$15.25 - $20.75/hr

Part-time

Posted 5 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

35th of 52 rated aviation services

Job description

Airline seeking highly skilled customer service agents

CHINESE, KOREAN & JAPANESE SPEAKERS NEEDED!

  • Cash handling transactions, manifests, labelling
  • Crew interaction
  • Gate functions
  • Arrival duties
  • Operates computers, printers, & other equipment to enter, access, or manage data and information.
  • Perform a broad range of duties depending on location and service demands while delivering a high quality product
  • Work assignments may involve specific tasks associated with interim postings: at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals, pulling, pushing and moving large bulky items including carts
  • Jet Bridge Driver 
  • Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items

What Hallmark Aviation Services employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Hallmark Aviation Services logo

About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1989

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