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Chinese Customer Service Jobs in Utah (NOW HIRING)

Customer Support Rep

Orem, UT · On-site

$14.75 - $19/hr

... Chinese/Mandarin, Spanish, French/Quebecois * Part-time positions are available upon review * Familiar with PCI-DSS * Experience working in a Call Center * Experience dealing in Customer Service

Chinese/Mandarin * Spanish * French/Quebecois * Part-time positions are available upon review * Familiar with PCI-DSS * Experience working in a Call Center * Experience dealing in Customer Service

Chinese/Mandarin * Spanish * French/Quebecois * Part-time positions are available upon review * Familiar with PCI-DSS * Experience working in a Call Center * Experience dealing in Customer Service

Service Team

Riverdale, UT

$15.50 - $20.50/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Salt Lake City, UT · On-site

$15.25 - $20.25/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Salt Lake City, UT · On-site

$15.25 - $20.25/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Provo, UT · On-site

$15 - $19.75/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Sandy, UT · On-site

$15 - $20/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Murray, UT · On-site

$14.75 - $19.75/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Taylorsville, UT

$15.25 - $20.25/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Saint George, UT

$14 - $18.75/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Orem, UT · On-site

$13.75 - $18.25/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

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Chinese Customer Service information

What is a Chinese Customer Service?

A Chinese Customer Service job involves assisting customers who speak Chinese, handling inquiries, resolving issues, and providing product or service information. Responsibilities may include phone, email, or chat support in Mandarin or Cantonese. Strong language skills, cultural awareness, and problem-solving abilities are essential for success in this role.

What are the typical daily responsibilities for a Chinese Customer Service representative?

A Chinese Customer Service representative typically handles inquiries from Chinese-speaking customers via phone, email, or live chat, resolves product or service-related issues, and documents each interaction in a CRM system. The role often includes translating or explaining company policies in Mandarin, collaborating with other departments to address customer needs, and following up to ensure customer satisfaction. Representatives may also assist with order processing and provide feedback to management about recurring customer concerns. This position requires multitasking and staying up-to-date on company products or services to provide accurate and supportive assistance.

What are the key skills and qualifications needed to thrive in the Chinese Customer Service position, and why are they important?

To excel as a Chinese Customer Service professional, you need fluency in Mandarin (and sometimes Cantonese), excellent communication skills, and experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and possibly remote communication tools like chat and email platforms, is commonly required. Patience, cultural sensitivity, and problem-solving abilities distinguish top performers in this role. These competencies ensure effective, empathetic support for Chinese-speaking clients, leading to higher satisfaction and successful issue resolution.

What are popular job titles related to Chinese Customer Service jobs in Utah?

For Chinese Customer Service jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Chinese Customer Service jobs?

Cities in Utah with the most Chinese Customer Service job openings:

Infographic showing various Chinese Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

IT Business Analyst - Chinese

Salt Lake City, UT • On-site

Collabera
IT Services • 5 - 10K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 hours ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description
  • Exemplifies Relationship Care and problem resolution skills in providing second level support via email and phone.
  • Provides extraordinary customer care by responding to customer second level support queries in a fast-paced customer care environment.
  • Develops customer relationships on every interaction that result in measurable customer value.
  • Documents new customer support cases in a presentable format with constructive analysis and resolution notes.
  • Improves the customer experience by using tools such as iCare, Sales Force, Voice of The Customer, Service Now, and Ecco.
  • Assists in the analysis of underlying issues arising from investigations and performs in-depth root cause analysis.
  • Delivers small and medium sized projects and performs business system administration. Leads emergency bridge calls to circumvent critical issues within SLA. Produces scheduled & ad-hoc reporting on an as-needed basis.
  • Applicant must speak Chinese /English.
  • Flexible work schedule is necessary.
  • This position may require working nights and/or weekends per business needs.
  • Preferred Additional: Sales Force Experience Preferred Chinese Fluency (In addition to English) Preferred Technical Support Certifications or Degrees.
Qualifications

Salesforce, Fluency in Chinese

Additional Information

To set up an Interview, please contact:

Vishwas Jaggi

480-327-0540




Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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