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Chinese Customer Service Jobs in Ohio (NOW HIRING)

SentriLock

Customer Experience Specialist

West Chester, OH · On-site

$16.75 - $21/hr

Respond professionally to all customer contacts within required service levels. * Log and code ... Written and verbal bilingual fluency (French, Spanish, Chinese) - Preferred * Strong verbal and ...

CACI International, Inc.

$75K - $158K/yr

Language Services Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... As a valued team member, you'll be part of a high-performing group dedicated to our customer ...

Chowbus

Sales Manager_Chinese Vertical

Columbus, OH · On-site

$50K - $80K/yr

Driven by precise market positioning and efficient product services, our business has achieved ... Manage sales activities and results using Chowbus' CRM tool. * Partner with regional team to ensure ...

Panda Restaurant Group

Service Team

Columbus, OH

$16 - $19/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Panda Restaurant Group

Service Team

Sandusky, OH

$15 - $18/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Panda Restaurant Group

Service Team

Findlay, OH · On-site

$16 - $19/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Panda Restaurant Group

Service Team

Ontario, OH

$16 - $19/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Panda Restaurant Group

Service Team

Parma, OH

$16 - $19/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Panda Restaurant Group

Service Team

Toledo, OH

$16 - $19/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Panda Restaurant Group

Service Team

Marion, OH · On-site

$16 - $19/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Panda Restaurant Group

Service Team

Westerville, OH

$16 - $19/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Panda Restaurant Group

Service Team

Youngstown, OH

$16 - $19/hr

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

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Chinese Customer Service information

What is a Chinese Customer Service?

A Chinese Customer Service job involves assisting customers who speak Chinese, handling inquiries, resolving issues, and providing product or service information. Responsibilities may include phone, email, or chat support in Mandarin or Cantonese. Strong language skills, cultural awareness, and problem-solving abilities are essential for success in this role.

What are the typical daily responsibilities for a Chinese Customer Service representative?

A Chinese Customer Service representative typically handles inquiries from Chinese-speaking customers via phone, email, or live chat, resolves product or service-related issues, and documents each interaction in a CRM system. The role often includes translating or explaining company policies in Mandarin, collaborating with other departments to address customer needs, and following up to ensure customer satisfaction. Representatives may also assist with order processing and provide feedback to management about recurring customer concerns. This position requires multitasking and staying up-to-date on company products or services to provide accurate and supportive assistance.

What are the key skills and qualifications needed to thrive in the Chinese Customer Service position, and why are they important?

To excel as a Chinese Customer Service professional, you need fluency in Mandarin (and sometimes Cantonese), excellent communication skills, and experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and possibly remote communication tools like chat and email platforms, is commonly required. Patience, cultural sensitivity, and problem-solving abilities distinguish top performers in this role. These competencies ensure effective, empathetic support for Chinese-speaking clients, leading to higher satisfaction and successful issue resolution.

What are popular job titles related to Chinese Customer Service jobs in Ohio?

For Chinese Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Chinese Customer Service jobs in Ohio look for?

The top searched job categories for Chinese Customer Service jobs in Ohio are:

Chinese Customer Service jobs near you
Infographic showing various Chinese Customer Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Senior Library Information Specialist (Chinese - NASIC)

Library Systems & Services LLC

Dayton, OH • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
LAC Federal is seeking a Senior Library Information Specialist (Chinese Language) to support the a federal intelligence information center. This position provides specialized research, collection development, acquisitions, and information services supporting the Department of the Air Force's scientific and technical intelligence mission. The successful candidate will identify, evaluate, acquire, organize, and disseminate Chinese-language scientific, technical, political, and commercial publications while supporting researchers through advanced information discovery, metadata development, electronic resource management, and customer-focused library services in a secure federal environment.
Responsibilities
  • Conduct advanced Chinese-language research using commercial databases, publicly available information (PAI), and commercially available information (CAI) resources to support Government research requirements.
  • Identify, evaluate, and acquire Chinese-language books, journals, reports, conference proceedings, standards, technical publications, digital resources, and subscription services.
  • Monitor emerging scientific, technical, industrial, political, and cultural publications relevant to customer organizations and provide timely notifications of new resources.
  • Establish and maintain professional relationships with publishers, vendors, research institutes, and information providers worldwide.
  • Provide research assistance and respond to Requests for Information (RFIs) involving scientific and technical information resources.
  • Create and maintain descriptive metadata, including English translations or transliterations of Chinese-language titles, abstracts, and publication information for the Library's Content Management System (CMS).
  • Assist with cataloging and creation of brief bibliographic records for foreign-language materials.
  • Support administration of electronic resources by maintaining accurate subscription information and usage data.
  • Prepare summaries, reports, and information products documenting research activities, acquisitions, and customer support provided during each reporting period.
  • Collaborate with fellow language specialists, librarians, and technical staff to improve workflows, enhance information discovery services, and support continuous process improvement initiatives.
  • Ensure compliance with Government security requirements, copyright restrictions, licensing agreements, and contract quality standards.

Requirements
Mandatory Qualifications
  • U.S. Citizen.
  • Bachelor's degree from an accredited college or university.
  • Near-native proficiency in reading and writing Simplified and Traditional Chinese, with the ability to translate or summarize technical publications accurately in English.
  • Demonstrated understanding of Chinese social, political, scientific, and cultural environments.
  • Excellent written and verbal English communication skills.
  • Demonstrated proficiency using commercial and open-source research databases, web search tools, and digital information resources.
  • Strong organizational skills with the ability to manage multiple simultaneous assignments and changing priorities.
  • Demonstrated proficiency using Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Ability to work effectively in a collaborative, customer-focused environment.
  • Ability to obtain and maintain all required Government security credentials.

Preferred Qualifications
  • Master of Library and Information Science (MLIS/MLS) from an ALA-accredited institution.
  • Two or more years of professional experience supporting libraries, research organizations, intelligence programs, or scientific information centers.
  • Experience acquiring or managing foreign-language library collections.
  • Experience cataloging foreign-language materials using MARC21, RDA, OCLC Connexion, or other integrated library systems.
  • Familiarity with scientific and technical information resources, engineering literature, patents, standards, or defense-related publications.
  • Experience administering electronic resources, subscription databases, or digital repositories.
  • Knowledge of metadata standards, authority control, taxonomy development, or multilingual metadata creation.
  • Experience supporting Department of Defense, Intelligence Community, or other federal agencies.
  • Familiarity with Chinese academic publishing, government publications, and commercial information vendors.
  • Experience working in secure or controlled information environments.

Physical Requirements
  • Ability to remain seated for extended periods while conducting online research, analyzing Chinese-language publications, creating metadata, preparing reports, and using multiple computer applications, with frequent use of a keyboard, mouse, and dual monitors.
  • Ability to occasionally stand, walk, bend, reach, and lift or carry materials weighing up to 20 pounds, including books, journals, files, and office supplies, while organizing collections or retrieving library resources.
  • Ability to communicate effectively in written and spoken English and Chinese with Government personnel, vendors, and library staff, with sufficient visual acuity to review detailed Chinese-language and English documents, digital resources, metadata, and technical publications, and the ability to work in a secure office environment while maintaining compliance with Government security requirements.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development

EEO Statement
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Salary Description
$85,000-$110,000

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