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Customer Service Japanese Jobs (NOW HIRING)

Uniqlo

Customer Service Associate

New York, NY · On-site

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... As a Customer Service Associate, you will be responsible for handling customer service inquiries ...

Fastretailing

Customer Service Associate

New York, NY

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... As a Customer Service Associate, you will be responsible for handling customer service inquiries ...

Fastretailing

Customer Service Associate

New York, NY · On-site

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... As a Customer Service Associate, you will be responsible for handling customer service inquiries ...

Round One Entertainment Inc.

Be Seen First

Food and Beverage General Manager (Complex)

Escondido, CA · On-site

$66K - $74K/yr

Build cross-functional leadership by training managers, supervisors, and staff in customer service, Japanese food standards, and operational efficiency. * Oversee accurate preparation of reports ...

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All JobsCustomer Service Japanese Jobs

Customer Service Japanese information

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How much do customer service japanese jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer service japanese in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Japanese vs Customer Support Japanese?

AspectCustomer Service JapaneseCustomer Support Japanese
Required CredentialsJapanese language proficiency, customer service experienceJapanese language proficiency, technical knowledge often preferred
Work EnvironmentFront-line customer interaction, retail or call centersTechnical support centers, help desks, online support
Employer & Industry UsageRetail, hospitality, telecom, bankingIT, software, electronics, tech companies
Search & Comparison IntentCustomer Service Japanese vs Customer Support Japanese

Customer Service Japanese roles focus on direct customer interaction, addressing inquiries, and providing service in person or over the phone. Customer Support Japanese positions often involve technical assistance, troubleshooting, and resolving product or service issues, typically in a more technical environment. Both roles require strong Japanese language skills, but the context and technical knowledge differ.

What are some common challenges faced by Customer Service Japanese representatives, and how can they be managed effectively?

Customer Service Japanese representatives often encounter challenges such as handling complex customer inquiries in both Japanese and English, navigating cultural nuances, and maintaining high service standards under time pressure. Effective management of these challenges involves continuous language training, familiarization with company products and services, and leveraging clear communication tools. Building strong teamwork with colleagues and frequent knowledge sharing can also help address unique customer issues more efficiently.

What are Customer Service Japanese roles?

Customer Service Japanese roles are positions where professionals assist customers using Japanese language skills. These roles typically involve helping Japanese-speaking customers with inquiries, providing product or service information, resolving issues, and ensuring customer satisfaction. They are commonly found in international companies, call centers, or businesses serving Japanese clients. Fluency in Japanese and strong communication skills are essential for success in these roles.

What are the key skills and qualifications needed to thrive as a Customer Service Japanese, and why are they important?

To excel as a Customer Service Japanese, you need fluency in Japanese and English, strong problem-solving abilities, and experience in customer support environments. Familiarity with CRM systems, help desk software, and ticketing platforms is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help build rapport and effectively address customer inquiries. These competencies ensure clear communication, efficient issue resolution, and high customer satisfaction in a bilingual service setting.
More about Customer Service Japanese jobs
What cities are hiring for Customer Service Japanese jobs? Cities with the most Customer Service Japanese job openings:
What states have the most Customer Service Japanese jobs? States with the most job openings for Customer Service Japanese jobs include:
What job categories do people searching Customer Service Japanese jobs look for? The top searched job categories for Customer Service Japanese jobs are:
Customer Service Japanese jobs near you
Infographic showing various Customer Service Japanese job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Airline Customer Service Agent SFO - Japanese/English Speakers

Airline Customer Service Agent SFO - Japanese/English Speakers

Pacific Aviation

San Francisco, CA • On-site

$23.40/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Hourly Pay $23.40 per hour

Must speak and write Japanese and English

This job is on site at the SFO International Airport

Your Gateway to an Exciting Career in Aviation

Are you ready to embark on a career that’s as dynamic and diverse as the skies? Whether you’re rejoining the workforce, working towards a degree, or looking to explore an exhilarating part-time opportunity, this is your runway to success!

At Pacific Aviation, we’re looking for passionate, bilingual (English/Japanese) individuals to join our team as Airline Customer Service Agents at San Francisco International Airport (SFO). If you thrive in fast-paced, international environments and have a heart for delivering exceptional service, we want to hear from you!

What Makes This Opportunity Unique?

1. Dynamic Work Environment:

  • Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions.

2. Flexible Scheduling:

  • Work a minimum of four days per week, with 4-5 hour shifts each day. Additional shifts are available if you want to expand your hours.

3. Outstanding Benefits:

  • Enjoy full-time-caliber benefits as a part-time employee, including fully paid medical insurance for you and your dependents, a 401(k) with company match, and more.

4. Career Advancement Opportunities:

  • We invest in our employees’ growth. Gain technical skills and unlock leadership opportunities within Pacific Aviation.

5. Vibrant Company Culture:

  • Experience a workplace built on respect, trust, diversity, and transparency. Celebrate your achievements with our team through potlucks, happy hours, and personalized appreciation programs.

6. Comprehensive Support:

  • Benefit from a discounted BART Clipper card or employee parking permit, paid training, and provided uniforms to ensure your success.
Your Role

As an Airline Customer Service Agent, you’ll work directly with one of our international airline clients, with opportunities to expand your expertise to other airline operations over time. Your responsibilities will include:

  • Assisting passengers during departures (from check-in to boarding) and arrivals (from deplaning to baggage claim).
  • Handling passenger inquiries, resolving issues, and ensuring smooth operations within the terminal.
  • Delivering exceptional service with professionalism and efficiency.
  • Collaborating with team members to provide seamless ground handling services for flights carrying 200-300 passengers.
What You Bring to the Team

You’re the perfect candidate if you:

  • Spread Positivity: Your upbeat attitude lifts the spirits of passengers and colleagues alike.

Embrace Variety: You enjoy engaging with people from all walks of life and finding solutions to dynamic challenges.

Why Join Pacific Aviation?

For over 25 years, Pacific Aviation has been the trusted partner of the world’s leading airlines, delivering exceptional ground handling services at airports nationwide. Our team is our greatest asset, and we’re committed to fostering a culture of respect, diversity, and growth. When you join us, you’re not just starting a job—you’re joining a family that values your contributions and supports your aspirations.

Ready for Takeoff?

If you’re ready to start an exciting journey with Pacific Aviation, apply today! Let’s make every passenger’s journey smooth and memorable together.

Requirements

  • Bilingual proficiency in English and Japanese (spoken and written).
  • Strong communication skills, including active listening.
  • Customer service experience (preferred but not required).
  • Computer literacy with attention to detail and quick, accurate data entry.
  • Calmness and problem-solving skills in high-pressure situations.
  • Flexibility to work late evenings, weekends, and holidays.
  • Shift is 9:50PM - 1:50AM including Fridays and Saturdays
  • Physical stamina to stand for extended periods.
  • Legal authorization to work in the U.S.
  • Ability to pass a background check and drug test.

Benefits

  • Fully paid medical, dental, and vision insurance for you and your dependents.
  • Hourly pay of $23.40
  • 401(k) retirement plan with company match.
  • Generous Paid Time Off (PTO).
  • Uniforms provided.
  • Discounted parking or a BART Clipper card.
  • Paid training to set you up for success.
  • Referral bonus and cell phone plan reimbursement.