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Customer Assistant Jobs (NOW HIRING)

LHH US

Customer Service Representative

Phoenix, AZ

$20 - $23/hr

Answer inbound calls, make outbound calls, and emails with customers. * Assist customers through the order processing and product details. * Document all interactions in the CRM system with accurate ...

LHH US

Customer Service Representative

Phoenix, AZ · On-site

$20 - $23/hr

Answer inbound calls, make outbound calls, and emails with customers. * Assist customers through the order processing and product details. * Document all interactions in the CRM system with accurate ...

Mazda of Columbia

Customer Service Assistant

Columbia, SC · On-site

$16 - $22/hr

As a Mazda of Columbia Customer Service Assistant, you will play a crucial role in ensuring the smooth operation of our dealership. Responsibilities include: * Greeting customers on the lane

Moda Operandi

Private Client Assistant

New York, NY

Respond to customer queries and account support needs effectively and efficiently, acting with a sense of urgency * Assist in placing client orders as needed * Liaise with cross-functional partners ...

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How much do customer assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What jobs make $3,000 a month without a degree?

Customer assistants typically do not earn $3,000 a month without additional experience or responsibilities. However, roles such as sales associates, delivery drivers, or administrative support staff can reach or exceed this income level with overtime, tips, or in high-demand environments. Skills like customer service, time management, and familiarity with point-of-sale systems can help increase earning potential in these positions.
More about Customer Assistant jobs
What cities are hiring for Customer Assistant jobs? Cities with the most Customer Assistant job openings:
What are the most commonly searched types of Customer jobs? The most popular types of Customer jobs are:
Who are the top companies hiring for Customer Assistant jobs? The top employers for Customer Assistant jobs are:
What states have the most Customer Assistant jobs? States with the most job openings for Customer Assistant jobs include:
What job categories do people searching Customer Assistant jobs look for? The top searched job categories for Customer Assistant jobs are:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Customer Support & Logistics Assistant

Molly Maid

Maidens, VA

$17/hr

Other

Posted 9 days ago

Job description

Title: Customer Support & Logistics Assistant
Schedule: Monday - Friday, 7:00 AM - 4:00 PM (Full-Time)
Starting Pay: $17.00 per hour
Stability Bonus: $500 bonus at your 6-month mark.
Are YOU the "Fixer" people count on?
Are you tired of retail or restaurant hours? Get a stable, Monday-Friday schedule and join a local team where you actually matter. We are looking for a reliable Customer Support & Logistics Assistant who takes pride in helping customers and keeping our daily calendar on track.
The Mission: 80% People, 20% Logistics
In this role, your primary mission is to be the voice of our company. You aren't just answering phones; you are owning the customer experience.
  • 80% Customer Support: You handle incoming calls, resolve issues with empathy, and make sure every client feels heard and helped. You don't just take messages-you find solutions.
  • 20% Logistics & Scheduling: You assist with "Schedule Tetris." When things change last minute, you help update our daily routes to ensure no customer is left behind.
What the Job Looks Like:
  • 7:00 AM Team Launch: You are the first one in. You help get our cleaning teams ready, equipped, and out the door by 7:30 AM.
  • Issue Ownership: You take 100% responsibility for incoming requests. Whether it's a booking question or a service concern, you own the outcome.
  • Data Accuracy: You enter all notes and schedule updates into our CRM with 100% precision.
What We Need From You:
  • Experience: Minimum 2-5 years in a fast-paced environment (Retail/Restaurant Lead, Medical Front Desk, or Office Support).
  • Reliability: You are an early bird who is never late. Our teams and customers depend on you to start the day.
  • The "Rock" Mentality: You stay calm when phones are ringing and can handle multiple tasks without getting stressed.
  • Requirements: Valid Driver's License, clean driving record, and ability to pass a comprehensive criminal background check.
Why Join Us?
  • Stable Schedule: M-F, 7:00 AM - 4:00 PM. No weekends. No nights.
  • Work-Life Balance: When you leave at 4:00 PM, you're done. No "on-call" shifts or late-night stress.
  • Growth: We want you to grow with us! We provide clear training and pay increases as you master the role.
  • Supportive Team: You'll work in a small, friendly office where we value your work.

IMMEDIATE HIRE: INTERVIEWING NOW!
We are looking for our next "Fixer" to join the team and be ready for a Monday, February 16th start date. We move fast for the right person. If you are a reliable professional who takes pride in great customer service and is ready for a stable career change, hit Apply Now to be considered for an immediate virtual interview!

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