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Customer Assistant Jobs in Wisconsin (NOW HIRING)

Superior Industrial Coating, Inc.

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Customer Representative/Project Coordinator

Racine, WI · On-site

$24 - $27/hr

The ideal candidate must be hands on and will assist coordinating the flow of our customers request in a timely manner between company and customers. Responsibilities: * Maintain and improve ...

Roehl Transport

Customer Service Assistant

Marshfield, WI · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Minuteman Press West Bend

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Customer Service/Production Assistant

West Bend, WI · On-site

$17 - $17.50/hr

West Bend, WI 53095 Customer Service / Production Assistant Status: Part-time or Full-time Pay: Pay $17.00 - $17.50 per hour based on experience Schedule: Monday - Friday, 8:00am - 5:00pm May also ...

RR Donnelley

Customer Account Assistant

Plover, WI · On-site

$40K/yr

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a ...

RR Donnelley

Customer Account Assistant

Plover, WI

$40K/yr

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a ...

Vyron

Application Engineer

Wausau, WI

Create quotations and submittals for the customer * Assist with training and developing the Inside Sales Group * Stay current on any training required by our suppliers Requirements * BS degree in ...

schwarzpartners

Customer Service Representative

Elkhorn, WI

$16.50 - $22.50/hr

You will work closely and assist the designer's team and sales team. Candidates with Customer Service experience in manufacturing or packaging industry are welcome. The Royal Group/Innovative Fiber ...

The Royal Group

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

You will work closely and assist the designer's team and sales team. Candidates with Customer Service experience in manufacturing or packaging industry are welcome. The Royal Group/Innovative Fiber ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Wisconsin

Customer Assistant information

See Wisconsin salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer assistant in Wisconsin is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $22.31 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is a CSA job stressful?

A Customer Assistant (CSA) job can be stressful due to fast-paced environments, high customer interaction, and the need to handle multiple tasks simultaneously. Stress levels vary depending on the workplace, workload, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is the role of a customer assistant?

A customer assistant is responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, maintain store cleanliness, and ensure a positive shopping experience, requiring good communication and customer service skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that offer higher-paying opportunities. Earning $2000 weekly typically requires a combination of high hourly rates, consistent hours, and possibly additional certifications or specialized skills. It is important to manage time effectively and seek roles with competitive pay to reach this income level.

What jobs pay 4000 a week without a degree?

Customer Assistant roles typically do not pay $4,000 a week without additional bonuses or overtime. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or skilled trades like electricians or plumbers, which may require certifications or experience but not necessarily a college degree.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Wisconsin? The most popular types of Customer jobs in Wisconsin are:
What are popular job titles related to Customer Assistant jobs in Wisconsin? For Customer Assistant jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Wisconsin look for? The top searched job categories for Customer Assistant jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Assistant jobs? Cities in Wisconsin with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Wisconsin as of June 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,234 per year, or $20.8 per hour.

Customer Service Representative

Action Plumbing, Heating, AC and Electric

Sun Prairie, WI • On-site

$15.50 - $21.25/hr

Full-time

Posted 23 days ago

Job description

Job Description:
The duties and responsibilities of the position will consist of, but are not limited to, the following:
Responsibilities:
  • Consult with customers by telephone or in-person to provide information about products or services, book calls, update customer files, or obtain details of and find resolutions to complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Refer unresolved customer grievances to designated department leads for further investigation
  • Determine charges for services requested, collect deposits or payments or arrange for billing
  • Contact customers to respond to inquiries or to notify them schedule adjustments
  • Solicit sales of new or additional services or products
  • Check in shipped parts, and schedule with customer
  • Assist technicians with current jobs, purchase orders and rescheduling appointments
  • Assist with registration and permits for installs
  • Track incoming service calls and assign the appropriate technician to the job
  • Relay work orders, messages, or information to or from work crews, or supervisors
  • Coordinate service technician arrival times with customers
  • Communicate with customers after work is completed to ensure 100% customer satisfaction
  • Manage and update customer database with complete and accurate information
  • Oversee service technician's daily schedules and make updates as needed
  • Respond positively to calls from customers to understand their needs and effectively schedule work orders
  • Provide exceptional customer service to customers
  • Communicate clearly and efficiently with customers and technicians
  • Excellent customer service skills
  • Highly self-motivated to complete tasks in a timely manner
  • Geographical knowledge of service areas or map reading skills
  • Other duties as assigned

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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