ZipRecruiter

Log In

1

Customer Assistant Jobs in Wisconsin (NOW HIRING)

HRS Talent Solutions

Customer Service Assistant

Milwaukee, WI · On-site

$17 - $23.50/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Roehl Transport

Customer Service Assistant

Marshfield, WI · On-site

$17.25 - $23.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Bank of Luxemburg

Customer Service Assistant

Luxemburg, WI · On-site

$19.81 - $24.04/hr

  • Medical

  • Dental

  • Vision

  • Life

Customer Service Assistant Luxemburg Main - Luxemburg, WI 54217 Salary Range $19.81 - $24.04 Hourly Position Type Full Time Job Shift Day Travel Percentage None Category Admin - Clerical Description ...

BANK OF LUXEMBURG

Customer Service Assistant

WI · On-site

$19.81 - $24.04/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

What You'll Do You'll support advisors, assist customers, and manage essential administrative processes that keep our investment services running smoothly. * Support advisor appointments by preparing ...

New

BANK OF LUXEMBURG

Customer Service Assistant

Luxemburg, WI · On-site

$19.81 - $24.04/hr

  • Medical

  • Dental

  • Vision

  • Life

What You'll Do You'll support advisors, assist customers, and manage essential administrative processes that keep our investment services running smoothly. * Support advisor appointments by preparing ...

Minuteman Press West Bend

Be Seen First

Customer Service/Production Assistant

West Bend, WI · On-site

$17 - $17.50/hr

West Bend, WI 53095 Customer Service / Production Assistant Status: Part-time or Full-time Pay: Pay $17.00 - $17.50 per hour based on experience Schedule: Monday - Friday, 8:00am - 5:00pm May also ...

WELS

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

Contribute to a well-organized, efficient, and customer-focused environment. * Assist customers in placing phone orders with accuracy and efficiency. * Assist customers in resolving challenges ...

R.R. Donnelley

Customer Account Assistant

Plover, WI · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a ...

RR Donnelley

Customer Account Assistant

Plover, WI

$40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a ...

RR Donnelley

Customer Account Assistant

Plover, WI · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Wisconsin

Customer Assistant information

See Wisconsin salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer assistant in Wisconsin is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $22.31 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Wisconsin?

The most popular types of Customer jobs in Wisconsin are:

What are popular job titles related to Customer Assistant jobs in Wisconsin?

For Customer Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Wisconsin look for?

The top searched job categories for Customer Assistant jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Assistant jobs?

Cities in Wisconsin with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,234 per year, or $20.8 per hour.

Customer Service Representative

Action Plumbing, Heating, AC and Electric

Sun Prairie, WI • On-site

$15.50 - $21.25/hr

Full-time

Re-posted 14 days ago

Job description

Job Description:
The duties and responsibilities of the position will consist of, but are not limited to, the following:
Responsibilities:
  • Consult with customers by telephone or in-person to provide information about products or services, book calls, update customer files, or obtain details of and find resolutions to complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Refer unresolved customer grievances to designated department leads for further investigation
  • Determine charges for services requested, collect deposits or payments or arrange for billing
  • Contact customers to respond to inquiries or to notify them schedule adjustments
  • Solicit sales of new or additional services or products
  • Check in shipped parts, and schedule with customer
  • Assist technicians with current jobs, purchase orders and rescheduling appointments
  • Assist with registration and permits for installs
  • Track incoming service calls and assign the appropriate technician to the job
  • Relay work orders, messages, or information to or from work crews, or supervisors
  • Coordinate service technician arrival times with customers
  • Communicate with customers after work is completed to ensure 100% customer satisfaction
  • Manage and update customer database with complete and accurate information
  • Oversee service technician's daily schedules and make updates as needed
  • Respond positively to calls from customers to understand their needs and effectively schedule work orders
  • Provide exceptional customer service to customers
  • Communicate clearly and efficiently with customers and technicians
  • Excellent customer service skills
  • Highly self-motivated to complete tasks in a timely manner
  • Geographical knowledge of service areas or map reading skills
  • Other duties as assigned

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply