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Customer Assistant Jobs in Toronto, ON (NOW HIRING)

VON Canada (Ontario)

VON Virtual Job Fair

Hamilton, ON · On-site +1

Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many more Learn about our opportunities for advancement and benefits of working at VON visit: von.ca ...

TWO MEN AND A TRUCK

Driver

Pickering, ON · On-site

$19 - $26/hr

Communicate professionally in English, both verbally and in writing; comfortably interface with customer * Assist with truck inspections and moving equipment inventory * Accurately complete paperwork ...

ADP Customer Demo Account

Legal Assistant

Toronto, ON · Remote

CA$60K - CA$70K/yr

We are seeking a Legal Assistant to become a part of our team! You will provide overall support to attorneys' business needs. Responsibilities: * Conduct research to support legal proceedings ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Toronto, ON

Customer Assistant information

See Toronto, ON salary details

$14.8K

$37.9K

$56.8K

How much do customer assistant jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer assistant in Toronto, ON is $37,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,630.00 and $40,559.00 per year, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Toronto, ON?

The most popular types of Customer jobs in Toronto, ON are:

What are popular job titles related to Customer Assistant jobs in Toronto, ON?

For Customer Assistant jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Toronto, ON look for?

The top searched job categories for Customer Assistant jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Customer Assistant jobs?

Cities near Toronto, ON with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $37,940 per year, or $18.2 per hour.

Professional Mover / Driver - Full G

TWO MEN AND A TRUCK®

Mississauga, ON

CA$17 - CA$19/hr

Full-time

Re-posted 19 days ago

Two Men and a Truck rating

4.8

Company rating: 4.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

22nd of 29 rated removal and storage companies

Job description

Launch your career with TWO MEN AND A TRUCK® Mississauga as a driver (Full G) and discover the opportunities we have to offer. At TWO MEN AND A TRUCK your opportunities are endless. We are proud to boast that 75% of our managers have been promoted from the driver and mover position.
As driver (Full G), you will provide world class customer service experience in the handling of each customer’s possessions. This position provides a unique opportunity for those looking to combine general labour with their customer service talents.
What We Offer
  • Competitive compensation package.
  • Drivers start at $17.00 to $19.00 per hour depending on experience
  • Preset pay increases
  • Top performers are often rewarded with cash gratuity from their happy customers
  • Weekly schedules provided to all employees
  • Flexible schedules available
  • Full Benefits to qualifying employees
Job Responsibilities
  • Provide exceptional customer service as you safely move, pack and unpack customer belongings
  • Greet customer upon arriving at the specified location and complete a walk-through of the premises
  • Communicate professionally in English, both verbally and in writing; comfortably interface with customer
  • Assist with truck inspections and moving equipment inventory
  • Accurately complete paperwork and payment collection
Job Requirements
  • Commitment to customer service excellence and exceeding the customer's expectations
  • Relentlessly positive attitude
  • Professional demeanor and ability to remain calm under pressure
  • Experience in the fields of general labor, landscaping, construction or warehouse helpful
  • Stamina to lift heavy items (100 lbs. or more) repeatedly while climbing, balancing, kneeling, crouching, walking, etc.
  • Strong logic and mathematical skills (addition, subtraction, multiplication and division using whole numbers and decimals. Ability to perform these operations using units of dollars, weight measurement, volume, distance and time)
  • Good hand-eye coordination
  • High school diploma or equivalent
  • Valid Canadian driver's license and good driving record
  • Legally allowed to work in Canada
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Mississauga, Ontario. The employer at this location is TMT Mississauga Limited Partnership.

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