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Customer Service Jobs in Toronto, ON (NOW HIRING)

DMC Recruitment

Customer Service Manager

Mississauga, ON · On-site

$110K - $120K/yr (+ commission)

Customer Service Manager Mississauga, ON 110K - 120K base salary + performance based bonus incentive Lead the Team. Elevate the Customer Experience. Drive Operational Excellence. Our client is a well ...

IMP Group

Supervisor Customer Service

Toronto, ON · On-site

Summary The Customer Service Supervisor is a key leadership role within the FBO, responsible for supervising the Customer Service Representatives (CSRs) and ensuring exceptional service delivery to ...

ROCKWOOL

Customer Service Supervisor

Milton, ON · On-site

CA$85K - CA$95K/yr

We are seeking a Customer Service Supervisor based in our Milton Office to join the Customer Service team. This position is fully onsite. Ready to help build a better future for generations to come?

New

Galderma

Customer Service Manager

Toronto, ON · On-site

Position Summary The Customer Service Manager will be responsible for leading the Customer Service team in ensuring a seamless 'Customer Journey' for both internal and external Galderma customers ...

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All JobsCustomer Service JobsCustomer Service Jobs in Toronto, ON

Customer Service information

See Toronto, ON salary details

$7

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$29

How much do customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service in Toronto, ON is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $11.47 and $18.12 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Toronto, ON?

The most popular types of Customer Service jobs in Toronto, ON are:

What are popular job titles related to Customer Service jobs in Toronto, ON?

For Customer Service jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Toronto, ON look for?

The top searched job categories for Customer Service jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Customer Service jobs?

Cities near Toronto, ON with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Toronto, ON as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $32,912 per year, or $15.8 per hour.

Customer Service Expert / Customer Service Representative

Domino's Pizza Canada

Georgetown, ON

Full-time

Re-posted 10 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,943 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

JOB DESCRIPTION

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!


The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.


Functions:

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.


Benefits of working with Domino's Pizza include:
  • Flexible schedules
  • Very competitive earnings
  • Staff pizzas
  • Career growth opportunities

Domino's is an equal opportunity employer.


REQUIREMENTS
  • Previous Domino's experience, or experience making pizzas is beneficial
  • Friendly and well spoken
  • Good math skills to handle cash handling for in-store customer payments
  • Speak English fluently in order to serve customers
  • Focus on cleanliness and personal hygiene
  • Must speak English
  • Must have SIN and be legally permitted to work in Canada
  • Must be able to work at least two of Friday, Saturday and Sunday shifts
  • Food handling certification is preferred

ABOUT THE COMPANY

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

View All Domino's Jobs