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Part Time Customer Service Jobs in Toronto, ON (NOW HIRING)

Dollar Tree

Customer Service Associate

Burlington, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2020 Appleby Line,Burlington,Ontario L7L 6M6 Operations 40321 Dollar Tree

Dollar Tree

Customer Service Associate

Newmarket, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 67 Harry Walker Pkwy S,Newmarket,Ontario L3Y 7V1 Operations 40329 Dollar Tree

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All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Toronto, ON

Part Time Customer Service information

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Toronto, ON?

The most popular types of Customer Service jobs in Toronto, ON are:

What are popular job titles related to Part Time Customer Service jobs in Toronto, ON?

For Part Time Customer Service jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service jobs in Toronto, ON look for?

The top searched job categories for Part Time Customer Service jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Part Time Customer Service jobs?

Cities near Toronto, ON with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Part Time. Highlights an 87% In-person, and 13% Remote job distribution.

P/T Customer Service Representative

TWO MEN AND A TRUCK®

Toronto, ON

Part-time

Re-posted 19 days ago

Two Men and a Truck rating

4.8

Company rating: 4.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

20th of 29 rated removal and storage companies

Job description

Job Description
The customer service representative (CSR) is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK® customers through in-depth knowledge of company products and services.
Job Responsibilities
  • Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK services
  • Asks open-ended, probing questions to determine customer requirements and expectations
  • Directly and accurately inputs information in to “Movers Who Care®” software to estimate cost for customers, as well as scheduling needs for movers, drivers and trucks
  • Makes recommendations according to customer's needs on moving services, boxes, supplies and equipment and other value-added services; may recommend alternate services and/or products based on cost, availability or customer specifications
  • Educates customer on terminology, policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability
  • Complies with federal, provincial, and local legal requirements when scheduling moving services and staff
  • Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK and effectively oppose any customer objections
  • Prepares all move-related paperwork and documents on a daily basis
  • Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any complaints
  • Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns
  • May prepare proposals, letters, mass mailings, and other miscellaneous correspondence
  • Ensures display area is maintained in a clean and professional manner; i.e. brochure stocks and box displays
  • All other duties as assigned
Job Requirements
Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job!
  • High school diploma or post graduate is preferred
  • A minimum of six months to one year of customer service and/or office experience is required; Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred
  • Excellent customer service skills (friendly, courteous and helpful)
  • Effective listening and communication skills
  • Good grammar, voice and diction
  • Good organizational and time management skills
  • Ability to analyze and solve problems effectively
  • Accurate; consistent attention to detail
  • Demonstrated understanding and application of effective selling strategies and techniques
  • Confidence to initiate customer contact, and comfortable asking for the sale
  • Strong team player who works productively with a wide range of people and personalities
  • Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
  • Basic computer and keyboarding skills
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Etobicoke, Ontario. The employer at this location is Wheeler Moving Inc.

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