ZipRecruiter

Log In

1

Customer Assistant Jobs in Hamilton, ON (NOW HIRING)

VON Canada (Ontario)

VON Virtual Job Fair

Hamilton, ON · On-site

Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many more Learn about our opportunities for advancement and benefits of working at VON visit: von.ca ...

VON Canada (Ontario)

VON Virtual Job Fair

Brantford, ON · On-site

Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many more Learn about our opportunities for advancement and benefits of working at VON visit: von.ca ...

VON Canada (Ontario)

VON Virtual Job Fair

Brantford, ON · On-site

Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many more Learn about our opportunities for advancement and benefits of working at VON visit: von.ca ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Hamilton, ON

Customer Assistant information

See Hamilton, ON salary details

$15.1K

$38.6K

$57.8K

How much do customer assistant jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer assistant in Hamilton, ON is $38,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,166.00 and $41,318.00 per year, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Hamilton, ON? The most popular types of Customer jobs in Hamilton, ON are:
What are popular job titles related to Customer Assistant jobs in Hamilton, ON? For Customer Assistant jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Hamilton, ON look for? The top searched job categories for Customer Assistant jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Customer Assistant jobs? Cities near Hamilton, ON with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Hamilton, ON as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,650 per year, or $18.6 per hour.

VON Virtual Job Fair

VON Canada (Ontario)

Hamilton, ON

Full-time

Re-posted 11 days ago

Job description

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free!
This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current employment opportunities.

The event is open to those with experience as well as recent graduates. This is your chance to bring forward any questions you might have about working for VON or our positions.
When: Wednesday afternoons

2pm-3pm (EST)

3pm-4 pm (AST)

Where: Zoom Virtual Platform
Register: Eventbrite (Register Now)

When: Fridays

12pm-1pm (EST)

1pm-2 pm (AST)

Where: Zoom Virtual Platform
Register: Eventbrite (Register Now)

Ontario, Canada
Career opportunities with VON include the following:

  • Personal Support Workers / Health Care Technician
  • Registered Nurse (RN)
  • Registered Practical Nurse (RPN) 
  • And many more

Nova Scotia Canada
Career opportunities with VON include the following:

  • Continuing Care Assistant (CCA)
  • Registered Nurse (RN)
  • Licensed Practical Nurse (LPN) 
  • And many more

Learn about our opportunities for advancement and benefits of working at VON visit: von.ca/careers