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Customer Assistant Jobs in Quebec (NOW HIRING)

Almedia

CA$400/day

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Almedia

CA$400/day

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Quebec

Customer Assistant information

See Quebec salary details

$15.5K

$39.8K

$59.5K

How much do customer assistant jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer assistant in Quebec is $39,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $42,500.00 per year, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is a CSA job stressful?

A Customer Assistant (CSA) job can be stressful due to fast-paced environments, high customer interaction, and the need to handle multiple tasks simultaneously. Stress levels vary depending on the workplace, workload, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is the role of a customer assistant?

A customer assistant is responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, maintain store cleanliness, and ensure a positive shopping experience, requiring good communication and customer service skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that offer higher-paying opportunities. Earning $2000 weekly typically requires a combination of high hourly rates, consistent hours, and possibly additional certifications or specialized skills. It is important to manage time effectively and seek roles with competitive pay to reach this income level.

What jobs pay 4000 a week without a degree?

Customer Assistant roles typically do not pay $4,000 a week without additional bonuses or overtime. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or skilled trades like electricians or plumbers, which may require certifications or experience but not necessarily a college degree.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Quebec? The most popular types of Customer jobs in Quebec are:
What are popular job titles related to Customer Assistant jobs in Quebec? For Customer Assistant jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Quebec look for? The top searched job categories for Customer Assistant jobs in Quebec are:
What cities in Quebec are hiring for Customer Assistant jobs? Cities in Quebec with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,755 per year, or $19.1 per hour.
WiFi Cut Ops Support Specialist- hybrid

WiFi Cut Ops Support Specialist- hybrid

Calance US

Montreal, QC • Hybrid

Contractor

Medical, Dental, Vision, Life

Posted 7 days ago

Job description

We are hiring WiFi Cut Ops Support Specialist- hybrid for a Contract position in Montreal, Canada
We are seeking a Cut Ops Support Specialist to provide operational support during network cutover activities for a large-scale WiFi refresh program at a major financial services client. Based in Montreal, this role plays a critical part in ensuring smooth, well-coordinated network transitions with minimal disruption to business operations.
Responsibilities:
Provide operational support during network cutover activities, including execution assistance and real-time coordination, at the direction of the customer.
Assist with pre-cut preparation activities such as configuration validation, access checks, and readiness verification.
Support execution of cutover tasks, including monitoring systems, validating connectivity, and confirming successful transitions.
Troubleshoot and assist in resolving issues that arise during cut events in collaboration with engineering and operations teams.
Monitor network performance and stability during and after cutovers to ensure minimal disruption to business operations.
Document activities, issues, and resolutions during cut events to support knowledge sharing and continuous improvement.
Assist with post-cut cleanup, validation, and transition to steady-state operations, ensuring all required steps are completed.
Prepare and review cutsheets with Level 3 Operations ahead of scheduled migration windows.
Support testing of Personal, Guest, and Next Gen WiFi networks as part of cutover validation.
Participate in scheduled migration windows, which may include evening and weekend hours.
Requirements:
Technical Expertise in WiFi Technologies: Hands-on experience supporting enterprise wireless networks, including familiarity with Cisco Access Points (models 9136, 9130, 3702, and 3802), Cisco Catalyst 9K Switches, and Wireless LAN Controllers (models 5520, 8540, 9800).
Operational Support Skills: Proven ability to provide real-time operations support during network migrations, including configuration validation, cutsheet review, and connectivity verification across multiple network types.
Problem-Solving and Escalation: Strong troubleshooting skills with the ability to identify and resolve issues quickly during live cut events, escalating to senior engineering or operations resources as needed.
Attention to Detail: Ability to accurately document activities, issues, and outcomes during high-paced cut events to support continuous improvement and post-cut reporting.
Collaboration and Communication: Strong communication skills to coordinate effectively with engineering teams, operations staff, vendors, and client stakeholders during cutover windows.
Availability: Willingness to work non-standard hours, including evenings and weekends, to support scheduled migration activities.
Estimated Pay Range: 45-53/hr

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