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Customer Assistant Jobs in Austin, TX (NOW HIRING)

Buc-ee's

Assistant General Manager

Bastrop, TX

$125K/yr

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

Buc-ee's

Assistant General Manager

Bastrop, TX · On-site

$125K/yr

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

Consider Posh Pro

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

Customer Service Assistant At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales.

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional customer ...

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional customer ...

Reboot Staff

Customer Service Assistant

Austin, TX · On-site

$46K - $50K/yr

Customer Service Assistant Reboot Staff is a people-focused organization committed to delivering exceptional support and operational excellence for our clients. We take pride in building teams that ...

Biz Voice Boost

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Tag360

Customer Service Assistant

Austin, TX · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Tag360

Customer Service Assistant

Austin, TX · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Level Up Sourcing LLC

Be Seen First

Customer Service Assistant

Round Rock, TX · On-site

$17/hr

... customer support * Communicate with delivery drivers regarding routes, updates, and instructions * Perform computer‐based tasks including data entry, tracking, and documentation * Assist with ...

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$46K - $50K/yr

Our workplace values clarity, growth, and a strong sense of purpose We are seeking a Customer Service Assistant to join our team in Austin, TX. This role is ideal for someone who thrives in a fast ...

Lone Star Market

Shift Leader

Austin, TX

$14.25 - $17.50/hr

... customer Assist new crew members in understanding the system and handling POS or order-taking machines Monitor wait times for customers, ensuring that no customer has to wait for longer than the time ...

IDEALFORCE LLC

Business Analyst(60012)

Austin, TX

Manage Customer Relationship Support relationship with client/customer. Assist in coordinating client/customer activities/training. Manage Requirements Development Analyze and design business ...

CryptoGex

Entry Level Customer Service Assistant

Austin, TX · On-site

$18.50 - $28.50/hr

Position Overview We are looking for a dependable and customer-focused Entry Level Customer Service Assistant to support attendee communications and client interactions for our events. The Customer ...

Posted today

J&T GROUP INC

Customer Service Associate

Austin, TX · On-site

$24 - $27/hr

Build and maintain strong relationships with new and existing customers * Assist customers with inquiries, concerns, and general support * Resolve customer issues in a timely and effective manner

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Customer Assistant information

See Austin, TX salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer assistant in Austin, TX is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $21.92 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Austin, TX?

The most popular types of Customer jobs in Austin, TX are:

What are popular job titles related to Customer Assistant jobs in Austin, TX?

For Customer Assistant jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Austin, TX look for?

The top searched job categories for Customer Assistant jobs in Austin, TX are:

What cities near Austin, TX are hiring for Customer Assistant jobs?

Cities near Austin, TX with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Austin, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,447 per year, or $20.4 per hour.

Assistant General Manager

Bastrop, TX

Buc-ee's
Retail • 1 - 5K employees

6.8

Company rating: 6.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

6th of 47 rated convenience stores

People enjoy working here

Paid breaks

Respectful managers

Learn more about Buc-ee'sexternal

$125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Overview

$125,000 Join our Team - Great Opportunities to Grow Your Career!

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold Buc-ee's standards in the absence of the Store General Manager. The Assistant General Manager should have ability to manage store personnel, ensure product quality, and promote customer service. Assistant General Managers typically work a minimum 48 hour work week consisting primarily of early mornings and afternoons, including most weekends and holidays.

3 weeks PTO - Use it, cash it, roll it

Medical * Dental* Vision

401k 100% Match up to 6%

The essential job functions include, but are not limited to:

  • $125,000 / salary

  • Perform duties and responsibilities of the Store General Manager in their absence or upon their discretion

  • Illustrate competent knowledge of various Point of Sale and transaction devices

  • Reconcile multiple shift reports

  • Resolve customer and employee issues quickly and in a friendly and professional manner

  • Assign and inspect elements listed on shift duty list

  • Communicate professionally with the Store General Manager and employees

  • Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters

  • Assist the General Manager in recruiting, training, evaluating and managing employees

  • Assure safety rules and regulations are implemented and followed

  • Accurate and rapid use of small keyboards on Point Of Sale and transactional devices

  • Ability to identify and resolve immediate customer and store needs without constant supervision

  • Effectively and efficiently complete tasks

  • Interact professionally with other team members

  • Perform other duties as required and/or assigned

  • Employee must be able to perform essential functions of the job with or without reasonable accommodation

The position requirements include, but are not limited to:

  • Degree from college or university; or 1-2 years or more related experience and/or training; or equivalent combination of education and experience in job related field

  • Retail or management experience preferred

  • Ability to work in a fast paced, high pressure environment

  • Prolonged walking and/or standing for 8-12 continuous hours

  • Ability to work on the store's busiest days including most weekends and holidays

  • Ability to work a rotating schedule that alternates between day and night

  • Maintain regular and prompt attendance

Joining our team puts you on a path where opportunity for advancement is available.

Buc-ee's, Ltd. is an Equal Opportunity Employer

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