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Customer Assistant Jobs in Appleton, WI (NOW HIRING)

Uncle Mike's

Customer Experience Specialist

Green Bay, WI · On-site

$17.25 - $21.75/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Oshkosh Food Cooperative

Customer Service Cashier

Oshkosh, WI · On-site

$12.75 - $16.75/hr

Maintain familiarity with all areas of the store to best assist customers, as well as monthly specials and promotions. * Become familiar with Co-op values, policies and procedures in order to answer ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.50 - $22.50/hr

The Customer Care Representative position provides professional, quality, and "best in class ... Additional duties may include updating reports, assist in the final testing of new surveys and ...

WGR Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Answer incoming phone calls and assist customers with questions, payments, and general order support * Coordinate customer pickup orders and ensure smooth day-to-day store operations * Work ...

WGR Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Answer incoming phone calls and assist customers with questions, payments, and general order support * Coordinate customer pickup orders and ensure smooth day-to-day store operations * Work ...

Metro Market

CUSTOMER SVC/CLERK

Green Bay, WI · On-site

$15.25 - $18.75/hr

... assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items - Anticipate customer needs; effectively communicate with them and respond to ...

altaresourceshcm

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

Summary The Customer Care Representative position provides professional, quality, and "best in ... Additional duties may include updating reports, assist in the final testing of new surveys and ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

Summary The Customer Care Representative position provides professional, quality, and "best in ... Additional duties may include updating reports, assist in the final testing of new surveys and ...

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Customer Assistant information

See Appleton, WI salary details

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How much do customer assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer assistant in Appleton, WI is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Appleton, WI? The most popular types of Customer jobs in Appleton, WI are:
What are popular job titles related to Customer Assistant jobs in Appleton, WI? For Customer Assistant jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Appleton, WI look for? The top searched job categories for Customer Assistant jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Customer Assistant jobs? Cities near Appleton, WI with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Appleton, WI as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,794 per year, or $20.1 per hour.

Customer Experience Specialist

Uncle Mike's

Green Bay, WI • On-site

$17.25 - $21.75/hr

Other

PTO

Re-posted 8 days ago

Job description

At Uncle Mike's, we believe every visit should feel warm, welcoming, and memorable. Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite treats!
As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest feels cared for, valued, and excited to return.
Benefits & Perks
  • Free coffee and bakery items while you work
  • Holiday pay (Full time)
  • Flexible PTO that never expires - use it when you need it, no pressure (Full time)
  • 25% discount at all locations
Responsibilities
  • Warmly greet customers and create a welcoming atmosphere
  • Assist guests with product questions, recommendations, and special requests
  • Share knowledge of bakery items, seasonal offerings, and specials
  • Prepare and serve espresso drinks, coffee, and other beverages to order
  • Accurately ring up purchases, handle cash and credit payments
  • Guide customers through our bakery experience with professionalism and enthusiasm.
  • Maintain cleanliness and organization in customer areas (displays, counters, etc.)
  • Collaborate with team members to ensure smooth daily operations.
  • Address customer concerns with empathy and provide quick resolutions
  • Opener shift includes filling bakery cases, making coffee, cutting samples, filling orders
  • Closing shift includes cleaning cases and the coffee area
Job Requirements
  • Friendly, positive, and customer-focused attitude.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Comfortable handling transactions and operating a register (training provided).
  • Reliable, punctual, and team-oriented.
  • Willingness to learn about bakery products, coffee drinks and share knowledge with guests.
  • Ability to stand for extended periods and lift up to 25 lbs (or an amount suited to your bakery's needs).
  • Previous customer service or retail experience is a plus but not required.

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