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Customer Assistant Jobs in Stevens Point, WI (NOW HIRING)

RR Donnelley

Customer Account Assistant

Plover, WI

$40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a ...

R.R. Donnelley

Customer Account Assistant

Plover, WI · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a ...

RR Donnelley

Customer Account Assistant

Plover, WI · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a ...

Family Dollar

Customer Service Associate I

Marion, WI · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Mosinee, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Waupaca, WI · On-site

$13.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Iola, WI · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Wisconsin Rapids, WI · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Wild Rose, WI · On-site

$12 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Wisconsin Rapids, WI · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Plover, WI · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Mosinee, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Mosinee, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Marion, WI · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Wautoma, WI · On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Wild Rose, WI · On-site

$12 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Plover, WI · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Stevens Point, WI

Customer Assistant information

See Stevens Point, WI salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer assistant in Stevens Point, WI is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $21.49 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are popular job titles related to Customer Assistant jobs in Stevens Point, WI? For Customer Assistant jobs in Stevens Point, WI, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Stevens Point, WI look for? The top searched job categories for Customer Assistant jobs in Stevens Point, WI are:
What cities near Stevens Point, WI are hiring for Customer Assistant jobs? Cities near Stevens Point, WI with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Stevens Point, WI as of June 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,595 per year, or $20 per hour.

Customer Account Assistant

RR Donnelley

Plover, WI

$40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met.  Attention to detail, a positive demeanor, critical thinking skills and an aptitude for learning new computer systems are essential to being successful in this role.

Responsibilities include, but are not limited to:

  • Assist with the data entry of manufacturing instructions in to the systems used for producing the customer finished product.
  • Contact various manufacturing departments to gather production data on customer jobs.
  • Assist the Account Manager in managing multiple component projects through purchasing, manufacturing, final assembly, shipping and invoicing.
  • Communicate with customers and team members on status of projects.
  • Problem identification and solving.
  • Assist other Account Assistants as available.
  • Credit checking of new customers.
  • Customer demand entry from forecasts and purchase orders.
  • Item Master Setup.
  • Bill of Material Setup.
  • Problem solving.
  • Priority setting for internal operations per customer requirements.
  • Preparation of reports
  • Documenting customer specific requirements.
  • May coordinate production of components with other internal plants and/or external vendors as required.
  • Performs other related duties and participates in special projects as assigned.

This is a day shift position.

Qualifications
  • 1-2 years of relevant administrative/operational support in manufacturing operations or office environment, or demonstrated ability to meet the job requirements through work experience.
  • Proficient in Microsoft Word and Excel.
  • Excellent oral and written communication skills.
Additional Information

Disclosure Statement:

The national pay range for this role is $40,700 to 57,700 annually. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

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