ZipRecruiter

Log In

1

Customer Assistant Jobs in Sheboygan, WI (NOW HIRING)

VIOC

Assistant Service Center Manager

Plymouth, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Fleet Farm

Customer Service Lead

Plymouth, WI · On-site

Customer Service Team Lead Do you enjoy serving customers, mentoring others, and impacting ... Conduct any cash office activities and outside cash handling improvement. * Assist with all service ...

Fleet Farm

Customer Service Lead

Plymouth, WI · On-site

Conduct any cash office activities and outside cash handling improvement * Assist with all service ... Responsible for customer service supply ordering and inventor * Ensure cash register lanes never ...

Family Dollar

Customer Service Associate I

New Holstein, WI · On-site

$14.75 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Kiel, WI · On-site

$14.75 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Kiel, WI · On-site

$14.75 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

New Holstein, WI

$14.75 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Sheboygan, WI · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Sheboygan, WI

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Manitowoc, WI · On-site

$14 - $19.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Port Washington, WI · On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Two Rivers, WI · On-site

$19.50 - $27/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Sheboygan, WI

Customer Assistant information

See Sheboygan, WI salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer assistant in Sheboygan, WI is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $22.02 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Sheboygan, WI?

The most popular types of Customer jobs in Sheboygan, WI are:

What are popular job titles related to Customer Assistant jobs in Sheboygan, WI?

For Customer Assistant jobs in Sheboygan, WI, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Sheboygan, WI look for?

The top searched job categories for Customer Assistant jobs in Sheboygan, WI are:

What cities near Sheboygan, WI are hiring for Customer Assistant jobs?

Cities near Sheboygan, WI with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Sheboygan, WI as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,687 per year, or $20.5 per hour.

Customer Service Assistant - Manufacturing

Sheboygan Paper Box Company

Sheboygan, WI • On-site

$17.50 - $24/hr

Full-time

Posted 21 days ago

Job description

Customer Service Assistant - Manufacturing

Sheboygan Paper Box Company is hiring for a Customer Service Assistant to support our customers and internal teams throughout the order and project process. This role plays a key part in ensuring customer satisfaction by coordinating project details, managing order information, and helping move customer projects from initial request through production.

This position works closely with customers, sales, and multiple departments across the company to ensure accuracy, efficiency, and a high level of service.

Key Responsibilities

Customer & Project Coordination

  • Collect and accurately enter customer specifications into the ERP system to release production orders
  • Support Sales and Project teams with quotes, samples, and project tracking
  • Coordinate customer artwork, proofs, and structural design requirements
  • Communicate and process order changes with internal teams and customers
  • Assist with customer-specific services such as inventory reporting and Vendor Managed Inventory (VMI) coordination
  • Provide backup support for Customer Project Specialist as needed


Administrative & Office Support

  • Answer incoming calls and assist with front desk/security screening
  • Maintain electronic records, files, and documentation
  • Organize job packets, job cost folders, and quote files
  • Maintain vendor Certificates of Insurance (COIs)
  • Create and manage employee security badges and system access
  • Post updates to internal communication platforms
  • Assist with additional administrative tasks as needed

Qualifications

  • High School diploma or GED required; Associate’s or Bachelor’s degree in a business-related field (preferred)
  • Minimum of 3 years of customer service experience; customer service experience in manufacturing environment is preferred
  • Packaging industry experience is a plus
  • Valid driver’s license required


Skills & Competencies

  • Strong attention to detail and accuracy
  • Excellent communication and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Problem-solving mindset with a proactive approach
  • Ability to work both independently and as part of a team
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Experience with ERP systems and order entry processes preferred

If you are a customer-focused professional with a positive, can-do attitude, who is reliable, organized, and detail-oriented, and enjoys working as part of a team across multiple departments, we encourage you to apply today!

Sheboygan Paper Box logo

About Sheboygan Paper Box

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

51 - 200 Employees

Headquarters location

Sheboygan, WI, US

Year founded

1923

View All Sheboygan Paper Box Jobs