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Customer Assistant Jobs in Appleton, WI (NOW HIRING)

WG&R Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Answer incoming phone calls and assist customers with questions, payments, and general order support * Coordinate customer pickup orders and ensure smooth day-to-day store operations * Work ...

Wingstop

Customer Service Representative

Appleton, WI · On-site

$15.25 - $20.75/hr

... • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • ... customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills ...

R+L Carriers

Customer Service Clerk

Neenah, WI · On-site

$16.25 - $19.75/hr

The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer ...

R+L Carriers

Customer Service Clerk

Neenah, WI

$16.25 - $19.75/hr

The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer ...

R+L Carriers

Customer Service Clerk

Neenah, WI · On-site

$16.25 - $19.75/hr

The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer ...

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Customer Assistant information

See Appleton, WI salary details

$14

$20

$23

How much do customer assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer assistant in Appleton, WI is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Appleton, WI? The most popular types of Customer jobs in Appleton, WI are:
What are popular job titles related to Customer Assistant jobs in Appleton, WI? For Customer Assistant jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Appleton, WI look for? The top searched job categories for Customer Assistant jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Customer Assistant jobs? Cities near Appleton, WI with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Appleton, WI as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,794 per year, or $20.1 per hour.

Customer Care Specialist

WG&R Furniture

Oshkosh, WI • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Customer Care Specialist - Oshkosh
  • GREAT company culture!
  • Full time hours, flexible schedule (days, evenings, rotating weekends)
  • Insurance benefits
  • 7% company contribution toward retirement - 401k plan amp; Employee Stock Ownership Plan (ESOP)

Company Overview

WG amp;R’s Vision is to be world-class in the eyes of our customers and employees. Since 1946, we have been serving communities around Northeast Wisconsin, and developing ourselves into a highly effective team that plays to win (we sell three times more furniture than our nearest competitor). Did we mention we're employee owned?

Purpose

Serve as a brand ambassador who consistently delivers exceptional service to both internal and external customers, creating memorable experiences at every touchpoint.

What You'll Do

  • Welcome customers with a friendly, professional first impression and connect them with a Sales Associate
  • Answer incoming phone calls and assist customers with questions, payments, and general order support
  • Coordinate customer pickup orders and ensure smooth day-to-day store operations
  • Work collaboratively with teammates across departments to provide a world-class customer experience
  • Resolve customer questions and concerns with professionalism, care, and a solution-focused approach

What You Bring

  • Ability to work a mixed schedule of days, evenings, and rotating weekends
  • Flexibility to adapt to a workload that changes with the seasons and time of week
  • Strong multitasking skills to manage competing priorities effectively
  • A calm and confident presence to respond quickly in escalated situations, helping to de-escalate and resolve issues professionally

Benefits and Perks

  • Hiring Immediately!!!
  • $15+/hour, based on experience
  • Employee Stock Ownership Plan (ESOP)
  • Fun, family-oriented culture
  • Health, dental, and vision Insurance
  • Company contributions into your Health Savings Account (HSA)
  • Company paid life and disability insurance
  • 401k with company match (pre-tax amp; Roth options)
  • Paid vacation
  • Employee Assistance Program (EAP) for employees and their family members
  • Employee Discount

Come work for an organization who wants to see you succeed both personally and professionally!

Apply