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Virtual Customer Service Representative Jobs in Appleton, WI

dbi

Alterations Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Alterations Customer Service Representative

Appleton, WI · On-site

$15.50 - $21.25/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Appleton, WI

Virtual Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for virtual customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based bonuses.

How can I make 2000 a week working from home?

A Virtual Customer Service Representative can earn $2,000 or more weekly by working full-time, handling high call volumes, and gaining experience in customer support. Increasing income may involve developing strong communication skills, using relevant tools like CRM software, and seeking roles with higher pay rates or performance bonuses.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

How to make 1000 a week remote?

A Virtual Customer Service Representative can earn $1,000 a week by working multiple shifts, handling high call volumes, and gaining experience to increase pay rates. Developing strong communication skills and using tools like CRM software can improve efficiency and earning potential. Consistent performance and possibly working for multiple clients or companies can help reach this income level.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications are not mandatory but can enhance your prospects, and a quiet, reliable workspace is essential for remote work.
What are the most commonly searched types of Customer Service Representative jobs in Appleton, WI? The most popular types of Customer Service Representative jobs in Appleton, WI are:
What are popular job titles related to Virtual Customer Service Representative jobs in Appleton, WI? For Virtual Customer Service Representative jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Appleton, WI look for? The top searched job categories for Virtual Customer Service Representative jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Virtual Customer Service Representative jobs? Cities near Appleton, WI with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Appleton, WI as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.
Customer Service Representative

Customer Service Representative

Express Employment

Green Bay, WI

$20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

A Green Bay area machinery manufacturer is looking to add a Customer Service Representative to their team! The Customer Service Representative will be responsible for managing customer inquiries, processing orders and requests, and maintaining a positive attitude. A qualified Customer Service Representative will have prior customer service experience, be proficient in Microsoft applications, especially Excel and Outlook, and have strong communication skills.

Customer Service Representative Job Highlights:

  • Pay is $20.00/hour
  • Hours are Monday-Friday, 7:30am-4:00pm
  • Evaluation-to-hire, meaning the company is looking for a long-term fit!
  • Full benefit package upon hire

What you will be doing:

  • Communicating with customers through phone and email regarding orders
  • Processing orders, forms, applications, and requests
  • Taking orders, determining the correct parts to process
  • Calculating charges and processing billing and payments
  • Reviewing customer accounts making changes to keep them updated
  • Acknowledging and resolving customer complaints

What they are looking for:

  • 2-3+ years of customer service in an office environment REQUIRED.
  • Proficient in Microsoft applications including Excel, Word, and Outlook
  • Ability to work both independently and as a group
  • Strong organizational, time management, and communication skills
  • Strong work ethic with professional, positive attitude
  • Dependability and punctuality are a must

Benefits as an Express Associate:

  • One interview – multiple job openings!
  • Fixed Indemnity Medical, Dental, Vision, and Disability Coverage
  • 401(k)
  • Employee Assistance Program, training resources, and scholarship opportunities

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

To Apply: Submit a resume to Jobs.GreenBayWI@ExpressPros.com, apply online at ExpressPros.com, or give us a call at 920-940-6000. Talk to you soon!

#3373WI

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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