ZipRecruiter

Log In

2

Remote Quantum Fiber Customer Service Jobs in Appleton, WI

LeafHome

Remote Customer Care

Kaukauna, WI · On-site +1

$16/hr

This role schedules customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance.

HMG Careers

Remote Sales and Service Advisor

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Kaukauna, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hobart, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Green Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Neenah, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Sherwood, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Oshkosh, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsQuantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service Jobs in Appleton, WI

Remote Quantum Fiber Customer Service information

See Appleton, WI salary details

$9

$18

$26

How much do remote quantum fiber customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote quantum fiber customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a Remote Quantum Fiber Customer Service representative?

A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.

What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service representative?

To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.

What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?

Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.

What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?

AspectRemote Quantum Fiber Customer ServiceRemote Quantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and fiber optics
Work EnvironmentCustomer service centers or remote from homeRemote technical troubleshooting environment
Employer & Industry UsageTelecommunications providers, customer support teamsTechnical support teams within telecom companies
Common Search & ComparisonFocuses on customer interactions and service inquiriesFocuses on resolving technical issues and network troubleshooting

Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.

How to get hired for remote quantum fiber customer service?

To get hired for a remote quantum fiber customer service role, candidates should have strong communication skills, technical knowledge of fiber internet services, and experience with customer support tools. A high school diploma or equivalent is typically required, and familiarity with remote work platforms can be beneficial. Applying through the company's careers page and demonstrating problem-solving abilities can improve chances of hiring.

What are popular job titles related to Remote Quantum Fiber Customer Service jobs in Appleton, WI?

For Remote Quantum Fiber Customer Service jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Remote Quantum Fiber Customer Service jobs in Appleton, WI look for?

The top searched job categories for Remote Quantum Fiber Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Quantum Fiber Customer Service jobs?

Cities near Appleton, WI with the most Remote Quantum Fiber Customer Service job openings:

Remote Quantum Fiber Customer Service jobs near you

Remote Customer Service Representative

Green Bay, WI • Remote

Next Stops Travel
See more jobs at Next Stops Travelexternal

$15.50 - $21.25/hr

Full-time

Posted 13 days ago

Job description

Company Overview:
Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a diverse range of clients. Our team is dedicated to delivering reliable, detail-oriented, and responsive service through efficient systems and clear communication.

Position Summary:
We are looking for a dependable and detail-oriented Customer Service Representative to assist with client support and coordination tasks. This role involves handling client requests, organizing service arrangements, and ensuring a smooth planning process from start to finish. 

Primary Responsibilities:

  • Act as the main point of contact for client inquiries via phone, email, and online platforms
  • Assess client needs and recommend appropriate service options
  • Organize schedules and develop structured service plans
  • Manage and confirm reservations with third-party providers
  • Provide timely follow-up and maintain clear communication throughout the process
  • Keep accurate and up-to-date records in internal systems
  • Assist with workflow improvements and collaborate with team members

Qualifications:

  • Previous experience in customer service, administrative support, or coordination is preferred
  • Strong communication and organizational abilities
  • Ability to work independently and manage multiple priorities
  • Comfortable using online tools and digital platforms
  • Detail-oriented with a focus on accuracy and consistency

Work Structure & Compensation:

  • Remote position with flexible scheduling
  • Performance-based compensation tied to completed client arrangements
  • Ongoing training and access to support resources

Additional Information:
This role is well-suited for individuals who are organized, self-motivated, and comfortable working in a structured remote environment. Selected candidates will complete onboarding and training to ensure a smooth transition into the position.

Apply