Reporting to the Director of Consumer Service Operations, you will lead customer service ... Workstyle: remote, work from home * Typical Workdays/hours: Monday - Friday, between 8:00 am - 5:00 ...
Reporting to the Director of Consumer Service Operations, you will lead customer service ... Workstyle: remote, work from home * Typical Workdays/hours: Monday - Friday, between 8:00 am - 5:00 ...
Reporting to the Director of Consumer Service Operations, you will lead customer service ... Workstyle: remote, work from home * Typical Workdays/hours: Monday - Friday, between 8:00 am - 5:00 ...
Reporting to the Director of Consumer Service Operations, you will lead customer service ... Workstyle: remote, work from home * Typical Workdays/hours: Monday - Friday, between 8:00 am - 5:00 ...
Remote Opportunities: Work from home, with the flexibility to build your own schedule * Unlimited ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Remote Opportunities: Work from home, with the flexibility to build your own schedule * Unlimited ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Remote Opportunities: Work from home, with the flexibility to build your own schedule * Unlimited ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Remote Opportunities: Work from home, with the flexibility to build your own schedule * Unlimited ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Sr Residential Sales Representative
Appleton, WI · Remote
$62K - $101K/yr
Door to door sales experience in the broadband/fiber industry preferred. * 2+ years of customer service experience preferred. * Strong organizational skills with demonstrated ability to consistently ...
Sr Residential Sales Representative
Appleton, WI · Remote
$62K - $101K/yr
Door to door sales experience in the broadband/fiber industry preferred. * 2+ years of customer service experience preferred. * Strong organizational skills with demonstrated ability to consistently ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Sr Territory Sales Representative
Green Bay, WI · Remote
$80K - $100K/yr
Door to door sales experience in the broadband/fiber industry preferred. * 2+ years of customer service experience preferred. * Strong organizational skills with demonstrated ability to consistently ...
Sr Territory Sales Representative
Green Bay, WI · Remote
$80K - $100K/yr
Door to door sales experience in the broadband/fiber industry preferred. * 2+ years of customer service experience preferred. * Strong organizational skills with demonstrated ability to consistently ...
Remote Quantum Fiber Customer Service information
See Appleton, WI salary details
$9.62 - $11.13
2% of jobs
$11.13 - $12.64
4% of jobs
$12.64 - $14.16
11% of jobs
$15 is the 25th percentile. Wages below this are outliers.
$14.16 - $15.67
15% of jobs
The median wage is $17.07 / hr.
$15.67 - $17.19
20% of jobs
$17.19 - $18.70
15% of jobs
$19.74 is the 75th percentile. Wages above this are outliers.
$18.70 - $20.21
13% of jobs
$20.21 - $21.73
7% of jobs
$21.73 - $23.24
6% of jobs
$23.24 - $24.76
4% of jobs
$24.76 - $26.27
3% of jobs
$9
$18
$26
How much do remote quantum fiber customer service jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for remote quantum fiber customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.
What is a Remote Quantum Fiber Customer Service representative?
A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.
What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service representative?
To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.
What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?
Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.
What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?
| Aspect | Remote Quantum Fiber Customer Service | Remote Quantum Fiber Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | Technical certifications or knowledge of networking and fiber optics |
| Work Environment | Customer service centers or remote from home | Remote technical troubleshooting environment |
| Employer & Industry Usage | Telecommunications providers, customer support teams | Technical support teams within telecom companies |
| Common Search & Comparison | Focuses on customer interactions and service inquiries | Focuses on resolving technical issues and network troubleshooting |
Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.
How to get hired for remote quantum fiber customer service?
To get hired for a remote quantum fiber customer service role, candidates should have strong communication skills, technical knowledge of fiber internet services, and experience with customer support tools. A high school diploma or equivalent is typically required, and familiarity with remote work platforms can be beneficial. Applying through the company's careers page and demonstrating problem-solving abilities can improve chances of hiring.
What are popular job titles related to Remote Quantum Fiber Customer Service jobs in Appleton, WI?
For Remote Quantum Fiber Customer Service jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Quantum Fiber Customer Service jobs in Appleton, WI look for?
The top searched job categories for Remote Quantum Fiber Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Quantum Fiber Customer Service jobs?
Cities near Appleton, WI with the most Remote Quantum Fiber Customer Service job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Humana rating
8.0
Based on 267 frontline employees who took The Breakroom Quiz
173rd of 315 rated insurance
Job description
Become a part of our caring community
Join Humana as a Associate Director of Consumer Operations where you will be responsible for ensuring the day to day operation metrics are being met for the WI Medicaid Market. Reporting to the Director of Consumer Service Operations, you will lead customer service, enrollment, and vendor operations that support members, providers, insurance partners. You will oversee call center operations, enrollment and work closely with operational teams that support claims inquiry resolution, configuration activities, provider and member service teams. You will drive operational performance, cost efficiency, process improvement, and implementation of new programs and contribute to overall strategy.
Use your skills to make an impact
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Join Humana as a Associate Director of Consumer Operations where you will be responsible for ensuring the day to day operation metrics are being met for the WI Medicaid Market. Reporting to the Director of Consumer Service Operations, you will lead customer service, enrollment, and vendor operations that support members, providers, insurance partners. You will oversee call center operations, enrollment and work closely with operational teams that support claims inquiry resolution, configuration activities, provider and member service teams. You will drive operational performance, cost efficiency, process improvement, and implementation of new programs and contribute to overall strategy.
Main Responsibilities
- Perform and ensure installation, implementation, client support, client services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Investigate and settle claims and customer service issues.
- Decision-making related to resolving complex technical and operational problems within department(s) leading multiple managers or specialized professional associates.
- Drive continuous improvement of operational processes to support achievement of daily performance metrics and evolving goals.
- Support coordination with enterprise and market business areas to align priorities, strengthen communication, and ensure collective progress toward shared goals.
- Ensure the team is positioned for success by providing clear direction, appropriate support, and the resources needed.
- Model leadership through accountability, partnership, and a commitment to the Humana Way Principles
- Monitor and recommend improvements to increase operational productivity by providing advice and assistance to other team members.
Use your skills to make an impact
Required Qualifications
- Bachelor's Degree
- 3 or more years of progressive operational or service experience
- 2 or more years of formal leadership/people management experience
- Reside within the State of WI
- 2 or more years of experience with project management, process improvement or process design
- Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, PowerPoint and Visio
Preferred Qualifications
- Prior Experience in healthcare or insurance setting
- Experience with Human Resource principles
- Six Sigma or Lean experience
Additional Information
- Workstyle: remote, work from home
- Typical Workdays/hours: Monday - Friday, between 8:00 am - 5:00 pm CST
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1961